Paytm

I received a defective product but they declined exchange even though the product is under 7days return or replacement policy..

Worst service by Paytm.

We cannot contact customer care directly for any issues. We have to opt for the call, they will call us if they think and as per there convenience.

I ordered sony headphones from Paytm on 22 Sep 2015, but it has been 6th Oct 2015 now not received my product yet. I have mailed so many times regarding the issue but there was no resolution even after 14 days.

I have not received my product.

This was the product available with higher discount that's why paytm didn't deliver the product to me. (check the photos)

They cancelled my order after 14 days and returned my money after so much follow up only on email. (no customer care service)

Check the tracking of the product- https://billing.ecomexpress.in/track_me/multipleawb_open/?awb=*******&order=&n ews_go=track+now

Don't buy anything from Paytm.

Worst service from Paytm.

Beware of the service provided by Paytm. They are not concerned about the satisfaction of customer.

Paytm review - worst online selling company.

Only computer will attend u, that to with repeated messages(same messages), it's better to avoid Paytm for huge transactions

What happened to me

I bought Yonex Muscle Power 29 Light Badminton Racquet from Paytm. MRP of my bat was 3850 but Paytm was giving it for 3300 plus 50% off. Max offer was for 1500 rs. Hence I paid 1800 for this bat.

After some time my friend came and told that he got Yonex Muscle Power 29 Light Badminton Racquet from Paytm for 1500. I was shocked. When I saw they have listed the same bat with MRP 4450 and paytm was giving it for 2210 plus 30% off. Which eventually is 1500.

Surprise:
Both the bat seller is same
Both the bats are same
I emailed paytm and its been 2 days no action and reply
I also got an email saying the seller has shipped the item
I called paytm. They are saying dont know what to do and they are asking to return the bat if you dont like it.
They are also saying that they will reply back to the email.
I have recorded the conversation. You can listen at vocaroo.com/i/s1MLCzd68DJs

What I think is, paytm trying to sell both genuine and duplicate parts as they dont have any restriction in listing as sellers can list anything they want and how many times they want.

I am so frustrated for not getting proper support from paytm and I would say lets stick to flipkart/snapdeal/amazon. Thats the reason paytm is giving so many offers so that they can sell all these duplicate products along with genuine ones.

Bhan ka loda paytm vala
Tumri bhan ki ch@t
Without my information how you can deduct 500/- Rupees more then 4-5 time
Return my money asap other every day you will get one review with lot's of abuses

Provide the best platform to do recharge online. Thank you for making India digital. They are making a very beautiful things in the world of internet

After returning the money from airline they didn't return my money back. So please guys don't use paytm

I recently purchased a Fujitsu Lifebook A555 laptop from paytm website. When I received the Laptop I found that 1 TB hard disk missing. I raised the matter and they replaced the laptop again without 1 TB hard disk. Simply, the products are not matching the description and they are simply cheating the innocent people by giving incentive on the product and in the end delivery deficit product. TO ALL POTENTIAL CUSTOMER PLEASE STAY AWAY FROM PATYM

I placed one Order Number: MPtkt - *******628 out of which two items in the order were received.

One of the product is Prasid Mypad. They had shown the original price of product as Rs. 799/- on their website with reduced price as Rs 298/-. However, on opening the product, I found that the MRP on the product was Rs 295/- only. This is cheating with the customers. They have shown the price as Rs. 799/- instead of original Rs 295/- and sold it even at a higher price than MRP. It is a violation of Consumer Protection Act and even taxation acts such as Central excise Act and Local State VAT Tax. I requested them to cancel my product and intimate what action has been taken by them against their vendor. But no action has yet been received.

Second product which I received today is Funschool Sketcher. The product is damaged one and not new at all. The Board is not clean as it should be and it appears to be used. Black magnetic particles on which the board works do not wither away on cleaning.

Customer care people are so reluctant to help and return the product and refund the amount.

They are big time cheaters.