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India
1 review
0 helpful votes
Follow Vicky p.
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Mene pytm care ko kai br smjana chaha ki me sirf 2 br toll plaza se cross hua or mera toll 3br lga please muje extra toll jo lga he wo refund kro... to coustmer care ka khna ki hum refund nahi kr skte. Hamare record me 3 br cross hue ho. Frud kr rha he paytm isme bhi

Date of experience: July 25, 2021
India
1 review
0 helpful votes
Follow Rohit k.
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Chor hai paytm
July 2, 2018

Ye paymt k time koi kyc nahi pucha but at the time of cashback kyc update kare...
Or customer service zero hai call drop kar kardate hai.
Customer service agent ko b kuch nahi atta... they all rickshaw wale hai

Date of experience: July 2, 2018
India
1 review
0 helpful votes
Follow Mansukh S.
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Not a trust full company
November 25, 2020

Gives the cheapest item and charges the highest price. Makes customers stupid.no any one purchase in paytm.

Date of experience: November 25, 2020
India
1 review
1 helpful vote
Follow Chithar B.
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File the case on them, not at all good, Gud for nothing, no response from those people, why they are keeping the worthless apps

Date of experience: April 7, 2017
India
1 review
0 helpful votes
Follow Ashok K.
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Cheating peoples
February 11, 2021

Very very bad service for merchants pos not working properly and charge rental 3 times in a month plz friends don't commit to paytm they cheaters

Date of experience: February 11, 2021
New Jersey
1 review
1 helpful vote
Follow naga c.
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Dodnt buy any products from paytm the worst service. No customer care number also for such a big cheating company. $#*! the site

Date of experience: April 29, 2015
India
1 review
2 helpful votes
Follow nick r.
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Paytm doesnt check the seller quality most of the time its not so gud but atlest the money is safe over there i have been using it since year havnt faced any kind of problm lyk dat

Date of experience: March 2, 2015
India
1 review
0 helpful votes
Follow Arvind P.
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Cashback not provided.
February 26, 2021

3rd class service, I have a indent gas Booking but cashback not provided, 6 time complain but no any response.

Date of experience: February 26, 2021
India
1 review
4 helpful votes
Follow munagala s.
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This is santosh, taken toy for my son on 6-oct-2015, product delivered on 14-oct-2015, return product applied on 15-oct-2015 product details: Toyhouse Radio Remote Control 1:24 Hummer H2 SUV RC Scale Model Car Black of cost 637 after discount and they charged 99 rs for delivery.
I received the product with defect so next day i applied for return policy. Paytm simply given status as return approved. From next day onwards i. E. 16-oct-2015 delhivery a company to pick up my product.
Issue is daily i am getting message from delhivery company saying that "Customer phone not Reachable", daily i am making call(+91 *******500) to delhivery company and raising complaint. Even i requested them to give me local branch land line number or pickup boy number so that i guide him to pick my product. Still now(19th oct 2015 no one responded).
Please don't take any product from paytm its a fraud company.
Mistakes will happen with every company but paytm is a such company will not look into customer issue.

Date of experience: October 19, 2015
India
1 review
0 helpful votes
Follow AaMonu B.
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They sell wrong prodect
September 4, 2017

I buy iphone 6 at 25 agyst my order no is *******148
When i recive my phone after using this iphone iphone is not working proprly nd batry baackup only 3 to 4 hour or phone was hanking or toch key is no working then i call paytm but paytm cc says sry sir this produst is no refundevl u can go apple care so tell me how i trust paytm when i use only 2 3 day iphone 6 nd there is so many problme so now i summit my ipone in apple care

Date of experience: September 4, 2017
India
1 review
0 helpful votes
Follow Jinesh K.
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Mera paytm number kho gaya to paytm open karne ke lie muje otp chahie jo possible nahi hai. But vo wallet ka payment tranfer karne ke lie mene bahot complain ki. But koi soluation last 4 months se nahi aaya hai. And abhi mene purana number chalu kiya to abhi acount block hai and unblok nahi ho raha hai. And customer care me bhi bat nahi ho rahi. Paytm services very bad

Date of experience: May 1, 2021
India
1 review
1 helpful vote
Follow Naga r.
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I have seen 6.5 & 8 litres washing machine. So i haven't checked the difference between this 2 i. E rate difference.
They said that there is a paytm offer so i have sent the money at a time through paytm Next day i have called the management
I have asked for 8 litres washing machine for change my product to 8 litres washing machine. The product is not received
When i have asked for exchange it is still with them. But they have refused to exchange. Is it the right way to deal with
The customers. I want to change my product to 8 litres.

Product details
Purchase Date: 18/10/2017 at 09:11 PM
IFB Washing Machine Front Load Rs 31,311 (6.5 Kgs)
Bajaj Bill Tin No: *******8379
Paytm order no: *******274

As it is a rush hour I haven't checked the right product clearly

Till now it is not delivered to me But when i asked management to exchange my product to
IFB Washing Machine Front Load Rs 31,311 (8 Kgs)
I said I will pay extra amount But they are not giving a positive. I need This problem to be solved

Ph.no: *******088
Worst experience

Date of experience: October 19, 2017
India
1 review
1 helpful vote
Follow Yazar A.
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Very disappointed customer with the paytm policy,, they allow us to receive money up to one lakh and allowing us to transfer or pay to any othet paytm only *******, so what we do with teh balnce amount we recived in paytm. Ijust called customer care so got funny answer pay ur bills and buy movie tickets and do shopping with balance amount. I took money form my customer to supply goods to them and i have to transfer this to my supllier to get goods now the money is blocked in paytm for other 12 days, so how i use this to other pourpose,, all of you beware of these kind of policy an duse care fully paytm, other wise u r money also wilbe blocked din paytm for weeks, paytm representative came to me to updat emy KYC and offered me now onward u an receive money up to one lakh and not informed me that from taht u can only transfer to othera paytm or bank only ******* thousand very much disappointed with tehse kind of policy,, ther take our money and not allowing use to use for right purpose

Date of experience: April 18, 2017
India
1 review
0 helpful votes
Follow Pallav S.
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Regarding my Order No. *******574, FRAUD Akansha Trading cancelled my order without any reason. Friends, please stay away from this PATHETIC "Akansha Trading" while shopping in Paytm

Date of experience: July 10, 2018
India
1 review
1 helpful vote
Follow bunty d.
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Dont shopping from paytm
December 25, 2016

Recently I have purchased total 20 item but all item are cheap/footpath quality chaina product. Dont shopping from them

Date of experience: December 25, 2016
India
1 review
2 helpful votes
Follow pk p.
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WASTE ONLINE WEBSITE
August 13, 2016

I HAVE ORDERED AN LED SMART TV 32" AIWA TV VIDE ORDER NO *******190 ON 24 JUL. FIRSTLY ITEM NOT DELIVER ON TIME AFTER A WAIT A DAMAGED AND DEFECTIVE AND WRONG PRODUCT DELIVERED TO ME AND I AM COMMUNICATING TO PAYTM ON REGULAR BASIS LAST 7 DAYS BUT PAYTM NOT COME UP.
THE TV IS TOTAL LOCAL AND DAMAGED I HAVE ******* TO PAYTM.
THE WEBSITE AND SERVICE PROVIDED BY PAYTM IS COMPLETELY A WRONG PATH GUIDELINE SERVICE PROVIDER IN E CMMERCE MARKET TOTALLY CUSTOMER ARE DECEIVED...
I AM REQUESTED TO ALL ONLINE CUSTOMERS DO NOT USE PAYTM FOR ON LIME SHOPPING.

FROM
PANKAJ TAILOR
*******861/*******861
*******@GMAIL.COM/KHU$#*!*******@YAHOO.COM

Date of experience: August 13, 2016
India
1 review
0 helpful votes
Follow Rima C.
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I have not got my money.
February 28, 2017

I had recharged using code FULL VALUE but not got my rs 25 cash back. It says that have have to do at least a recharge of rs 25 to get rs 25 in your wallet.

Date of experience: February 28, 2017
India
1 review
1 helpful vote
Follow Yogesh G.
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I ordered 3 product from paytm, one was Bag order id *******708, one was Fossil watch order id *******771 and last but very costly Iphone 7 of Rs. ******* order id is *******697.

My bag order was cancelled by the seller and Paytm is informed me at last movement after one week when I raised a concern.

My Fossil watch order I got a watch in paytm packaging but the watch was defected the thread stitches on the leather strap was not properly done. So I returned that watch and Paytm took almost 10days of time for return pickup.

Last My Iphone 7 again paytm provided me the defected product, I am not able to hear the voice its too low when I call from Iphone. I am buying brand new Iphone 7 paying ******* amount and getting this defected product.

So I raised a return request on 13th march and after 10days Paytm is saying go the service center and take help from there. Can anyone take the defected phone and roam around the service centers since day 1 itself.

I asked Paytm to take back the product and replace with the new one even then these idiot paytm people giving me excuses.

If not return than they have given the replacement policy so I asked for replacement. But for that they are saying product is not available at seller so we cannnot even replacement.

Is that my responsibility whether the product is available or not. Why paytm is giving such policy onn website if they don't follow.

Worst Shopping website.

Yogesh Kumar

*******490

Date of experience: March 28, 2017
India
3 reviews
3 helpful votes
Follow Ajeet K.
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I m having the worst experience about this app. I had some unauthorized transactions from account, and wanted to block my account immediately.

Date of experience: May 28, 2020
India
1 review
0 helpful votes
Follow Angelina S.
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I love paytm
December 25, 2016

Paytm is the best shoppin app. I didn't find it fraud. Delivery service is very quick and product are of good quality and at lower range..

Date of experience: December 24, 2016

Overview

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 698th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82
+91