Paytm

Product which ordered in online shows it got delivered, but no one delivers to you or someone in home, address reflects correctly in PAYTM.

No direct contact to talk to customer care to talk on this issue.

NO proper response to the emails which sent to care.

This is in regards to the concern which you have registered with Paytm against the order number *******647 with item id *******109. I HAVE PROOF WITH ME FOR THIS ISSUE>

Please contact logistics on this and arrange a call with person who delivered this product and where he delivered and to whom he delivered... is seriously my concern.

Totally a worst experience i never faced with any other online retailer for product. Should blame PAYTM on this for acquiring such worst logistics.

And this is not my first purchase in my online, got many products with different logistics with same address mentioned.

No one called me to deliver this product, justification which you provided is ridiculous.

I tried to reach *******244 which is totally IVR.

No direct contact to explain the same on words... Please escalate to next level.

My next actions on this issue will be worst. Please take necessary actions.

Regards'
Sharan

I had ordered a Bluetooth handsfree device, I received detective peice rather it's rejected peice not working from the day I have received, when I wanted to complaint, the message says I don't have the facilities to do so, This purely shows that the supplying company and Paytm are involved in cheating customer, they not only send rejected peice they also don't answer these are well planned cheaters who are planning to cheat people I have experienced twice, my request to all the people never buy anything because it's sure that they will send you such an item which you only have to throw in Dustin without using even once, try and buy online only with flipcart and Amazon not with this cheaters who don't even respond for your hard earned money spent

PayTM deactivated my wallet a few weeks ago citing expiry of eKYC. Now not returning wallet money. Been pulling my hair for last three weeks to no avail- no official email channel(closed); always redirected to the app which is designed to cheat; raised several tickets which are all closed unilaterally and arbitrarily after giving idiotic replies; phone officers are more difficult to connect than God and then they take you on a 'catch me if u can trip' transferring your call to different departments and you having to hold the line for several tens of minutes. It is evident that PayTM is preparing to cheat several million wallet customers of their residual wallet amounts so targeting stealing billions while ''desh ka kanoon'' (law enforcement) sleeps. PayTM is totally untrustworthy, please close your respective accounts in PayTM. Another toxic company with bad intentions in digital space. Hope the perpetrators rot in jail. Take heed... dump this company or else you will lose money, data or both. And peace of mind like me... a retired senior citizen who is incensed at this day light robbery. Even though amount is - some would say- nominal but I fume because of the audacity with which this company is cheating hapless citizens.

Attracting Consumers by cheap pricing but Product quality is getting worse now... Ordered almost 6 Products from Paytm During mahabazaar, & had to return 3 products due to bad product quality.

Ordered a Wall Sticker for my son, to surprise him on his Birthday, Waited for 6 days to deliver the same but when received the product disappointed again badly their were no Edging/Cutting on the sticker parts, Now its only a Picture Frame for me... Payment may be having a Quality Assurance team to check the products without delivering to customers. Order No. *******627 Date 31st Aug. Now tell me what to do with it. I know ur answer would be RETURN an easy statement for a company. But tell me how many times should i return products to paytm... Already returned these orders due to bad bad quality of products *******133 (Metal Key chain), *******309 (Set of Pathetic Belts)... Will surely convey my msg to all to not to buy from paytm, as company getting more margins but quality is getting worse & worse.

Regards
Deepak Chandani
*******667

Recently i tried purchasing IPhone from PayTm, trust me i had nightmares, these ppl are frauds, cheater and just mere money mongers. They do not have a proper customer service support thier agents do not even reply/read mails properly. I had to cancel an order and just because it was prepaid order, they made this experiance like He** After product being returned to the shipper/ retailer they claimed it to be delivered at my address, they even tried to eat my money by sending a Proof of fake delivery. These are BAD ppl, don't trust them.
Fortunetly I got my money back after this terrible experiance of around 10 days.

My Suggestion:
NEVER EVER BUY FROM PAYTM

What a frustrating service by Paytm, these careless ppl can't survive any longer in the market by disobeying to the delivery deadlines. I have called paytm almost 10+time to get the delivery today anyhow but your customer executive including their floor manager (Ankur) can not even assure customer of getting the delivery on time. I have wasted complete day for getting this sorted today anyhow but Paytm as always have ruined everything. I have talked with Ankur from Customer Service Executive in the morning and that shameless guy had said nothing about delivery promise but just given me fake promise, now I can realize it. If Paytm work like this and if Paytm dissatisfy the customers like this, they wont be able to survive in this market. Your service has NO influence in the market, ppl are just using Paytm only for the sake of cash back offers and nothing else. But now there are many options in the market which can give cash back so relying on Paytm is of no use now and as I mentioned to CSE that 'I will make sure atleast 10 ppl wont be using Paytm from now onwards, its going to happen'. This mobile was for gifting to my mom as she had her birthday and Paytm made me down today even after placing the order 15+days ago. Grow up paytm and stop taking money from financiers & investors for offering cashback to customers but improve customer experiences if you want to survive in the challenging market. I will make sure to market this review and this story by the social media and customer forums.

I pay the elicited bill, Money Debited my account but elicited bill is not pay UPI I'd ************** amount 1072,

I call 4 time call

Paytm castomar service namber share my all details but still not pending, (1 month's) after that I share 24hrs comp

Service i have tickets I'd also *******157

I am waiting for your reply

Thanks regards