business logo of Paytm
How would you rate Paytm?
grey star
grey star
grey star
grey star
grey star
India
1 review
0 helpful votes
Follow Sushil R.
Unfollow Sushil R.
Send Message
Share Review
Report Review

I added money to Paytm by credit card to send to a friend but money is added as a Paytm gift voucher. Now I cannot use this money anywhere else other than Paytm store. All this without even informing me where my money is going. They can slap banners all over their app when they need our personal information (KYC) but they cannot share this little detail with us when they change their policy? Even a simple notification would have sufficed, but nothing from their side. The money is now stuck in the voucher and is non transferable. These are the kind of shady practices that make such companies lose their customer base. I will never use Paytm in the future and would also like to urge other users to DO NOT USE THIS APP and NOT TRUST THEM WITH YOUR HARD EARNED MONEY.

Date of experience: February 16, 2018
India
1 review
0 helpful votes
Follow Sheila A.
Unfollow Sheila A.
Send Message
Share Review
Report Review

Does PAYTM always offer big cash back discounts for iPhones and other expensive items then after the product is bought find some excuse not to pay? This was my experience with PAYTM and it is important that customers are aware that this cashback is a big con to lure customers to buy at seemingly lower prices than other vendors!

Date of experience: September 20, 2016
India
1 review
1 helpful vote
Follow MADAN D.
Unfollow MADAN D.
Send Message
Share Review
Report Review

Fuddu services
June 22, 2016

I AM NOT HAPPY WITH PAYTM BECAUSE I NEVER TRUST ON THIS $#*!ING SIDE TRUST ME GUYS DO NOT USE THIS OR DO NOT PUT YOUR MONEY IN THIS $#*!ING PAYTM.

I WOULD LIKE TO GIVE FEEDBACK TO CEO OR DIRECTOR OF PAYTM STOP THIS $#*!ING PORTAL ITS JUST LIKE A RAT $#*!.

I DON'T KNOW WHY PEOPLE LOVE THIS I AM REALLY PISSED OF.

GOOD BYE I AM NOT LIKE OTHER USER WHO JUST WRITE COMMENT I AM DIFFERENT AND I WILL SHOW YOU.

Date of experience: June 22, 2016
India
1 review
0 helpful votes
Follow Kavita T.
Unfollow Kavita T.
Send Message
Share Review
Report Review

Transfer problem
December 24, 2016

Really... Too much bad situation... There is no support from customer care... No support of Emails... Ticket generate... Totally Fake...! Really disappointed

Date of experience: December 24, 2016
India
1 review
2 helpful votes
Follow Raghu R.
Unfollow Raghu R.
Send Message
Share Review
Report Review

How many times we call them they will not answer for suppose if order from Amazon or any other site if they don't answer they will call back, very bad service.

Date of experience: October 27, 2018
India
1 review
1 helpful vote
Follow AMIT J.
Unfollow AMIT J.
Send Message
Share Review
Report Review

Wrong product delievery
October 13, 2015

Hi,

I am having very bad experience with PAYTM.

I ordered KENT MAXX water purifier worht 7782 RS
But I got kent smart purifier whose MRP is 4k.
It's been more than 5 days since I raised complaint.
Nor did I got my refund back also no one yas comet to pick the product.
Customer care are really arrogant and useless people, I didnt got any reply since last 4 days

Date of experience: October 13, 2015
India
3 reviews
0 helpful votes
Follow Ashley j.
Unfollow Ashley j.
Send Message
Share Review
Report Review

*******@Paytm fraud people... u people are s**t... I have done recharges for 1year of more than 100rs for 300rs cashback offer but today is my last transaction to avail that offer 300rs cashback but the offer is not reflecting suddenly.
#fraud #paytmfraud #cashback #Paytm

Date of experience: September 11, 2019
India
1 review
0 helpful votes
Follow Sampa C.
Unfollow Sampa C.
Send Message
Share Review
Report Review

Bad experience
April 3, 2019

Yesterday I was 2 recharge from Paytm both amount was deducted from my bank account n both recharge was failed. Till now no call no mail rec frm paytm. What is the wrong with paytm

Date of experience: April 3, 2019
India
1 review
0 helpful votes
Follow jenisha d.
Unfollow jenisha d.
Send Message
Share Review
Report Review

I have very bad experience with paytm. Without my permission from my account 8000rs. Is deducted. And they have poor respond to me. So, I suggested to you all plz do not use this application.

Date of experience: May 24, 2017
India
1 review
0 helpful votes
Follow Selvakumar K.
Unfollow Selvakumar K.
Send Message
Share Review
Report Review

I'm selvakumar From kk nagr Chennai. Last week booked the bus, cancel the ticket now it's not refunded my money. My payment in Paytm account please refund my amount. Selvakumar
*******404

Date of experience: November 25, 2021
India
1 review
1 helpful vote
Follow SaTya S.
Unfollow SaTya S.
Send Message
Share Review
Report Review

Received my order just in 3days. Better when compared to flipkart delivery!
Paytm app is very slow in serving the customers. Please fix the bugs and make the app respond fast

Date of experience: June 3, 2015
California
1 review
1 helpful vote
Follow B M.
Unfollow B M.
Send Message
Share Review
Report Review

Worst pay tm
March 8, 2016

Paytm customer service is worst. Please Dont do recharge through paytm. It is worst.
After I did recharge, my gone but I didn't receive talk time balance.

Date of experience: March 8, 2016
New York
1 review
2 helpful votes
Follow SAJITH K.
Unfollow SAJITH K.
Send Message
Share Review
Report Review

Their offers are good but when it comes to delivering the product they are not at all good. Whats the use of providing good deals but unable to deliver the products

Date of experience: September 24, 2015
India
1 review
0 helpful votes
Follow bhagwant s.
Unfollow bhagwant s.
Send Message
Share Review
Report Review

Stolen my money
December 22, 2016

Totally fraud company they have to test their website and app first and than they have to launch their products. My 5000 rupees are stolen my them and now they are not refunded to me.

Date of experience: December 22, 2016
India
1 review
5 helpful votes
Follow Bhavna S.
Unfollow Bhavna S.
Send Message
Share Review
Report Review

I want to purchase a pair of shoes from Liberty. As i saw the price on Paytm its 999/- with 55% cashback but on the same time on liberty official site it was 499/-. Hehehe. Seriously smart cheaters.

Date of experience: July 1, 2015
India
1 review
4 helpful votes
Follow Nithin A.
Unfollow Nithin A.
Send Message
Share Review
Report Review

Never Ever GO to PAYTM
August 12, 2015

One week back I had ordered Blackberry Z10 mobile on Paytm store, after payment they had reviled estimated shipment date and it is Five days from date of order, even they failed to dispatch my product on given date, coming to customer support it was worst then forst customer support I had ever experienced, So guys please never ever go to paytm, this is the worst service provider

Date of experience: August 12, 2015
India
1 review
0 helpful votes
Follow Vaghela H.
Unfollow Vaghela H.
Send Message
Share Review
Report Review

My gas cylinder order failed my amount debited my account but no refund my amount my account.very ba service paytm.

Date of experience: March 4, 2023
India
1 review
0 helpful votes
Follow ANILKUMAR K.
Unfollow ANILKUMAR K.
Send Message
Share Review
Report Review

.. There is no any working KYC verification centers. No agent verification services near by vijayawada town. Worst customer help line. Issues not resolved

Date of experience: August 1, 2018
India
1 review
4 helpful votes
Follow pranav k.
Unfollow pranav k.
Send Message
Share Review
Report Review

Paytm is worst wrost worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst worst site. They even not responsed for customers pblms... i ordered chopper but it was damged... they i mailed them but no reply from them... i sincerely suggest dnt go for paytm its waste of time, money... waste paytm

Date of experience: January 4, 2015
India
1 review
0 helpful votes
Follow Rahul S.
Unfollow Rahul S.
Send Message
Share Review
Report Review

Paytm customer care number 87; 56:83:08:13,, 24/7 new call
Paytm customer care number 87; 56:83:08:13,, 24/7 new call
Paytm customer care number 87; 56:83:08:13,, 24/7 new call

Date of experience: June 11, 2021

Overview

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 698th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82
+91