business logo of Payoneer

PayoneerReviews 9,991

4.5

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
455
value
405
shipping
275
returns
267
quality
392
This company responds to reviews on average within 5 days

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1 review

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Serbia
1 review
0 helpful votes
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Best money transfer service
August 14, 2024

Always works over 11 years. Good customer service.

Date of experience: August 4, 2024
Montenegro
1 review
0 helpful votes
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Ordering the new credit card
August 13, 2024

The credit card should have arrived by the end of May. I contacted the assistant who was very helpful and helped to resolve an issue.

Date of experience: August 3, 2024
Philippines
1 review
0 helpful votes
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Great CS
August 12, 2024

Great Customer Service. The rep was able to resolve my issue

Date of experience: August 2, 2024
India
1 review
0 helpful votes
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Query
August 12, 2024

I had very good experience speaking to the payoneer representative and she handled my query very calmly and attentively.

Date of experience: August 2, 2024
Colombia
1 review
0 helpful votes
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Desde cuando la uso solo tenia buena experiencia,nada es perfecto pero siempre hay mejora y esto es bonito con esta app. Cuando hay algo para soliucionar es facil llegar a servicio al cliente y la gente en español estan super amable y siempre me han ayudado encontrar la mejor solucion.

Date of experience: August 2, 2024
Ukraine
1 review
0 helpful votes
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Review
August 12, 2024

Problem was solved
++++++++++++++++++++++++++++++++++++++++++±++++++++++++++++-+++++++++++++++++

Date of experience: August 2, 2024
El Salvador
1 review
0 helpful votes
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Happy
August 11, 2024

Muy buena experiencia el servicio al cliente gracias

Date of experience: August 1, 2024
Jamaica
1 review
0 helpful votes
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I alway like this platform
August 11, 2024

Easy to use but my only issue was not being able to recover my old account but everything is great so far starting over and the approval is must faster than the first time.

Date of experience: August 1, 2024
Mexico
1 review
0 helpful votes
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Muy buena atencion
August 11, 2024

Muy buena atencion, resolieron todas mis dudas, soy nuevo en este tipo de cuentas y se agradece bastante contar con ayuda de este tipo y mas aun con gente que te tenga paciencia para resolver tus dudas.

Date of experience: August 1, 2024
South Africa
1 review
0 helpful votes
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For account change
August 11, 2024

I don't have personal experiences, but I can tell you about Payoneer based on what I've learned. Payoneer is a financial services company that offers online money transfer and digital payment services. It's often used by freelancers, businesses, and online sellers to receive payments from international clients or platforms like Amazon, eBay, and Upwork.

Date of experience: August 1, 2024
Jamaica
1 review
0 helpful votes
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Best
August 10, 2024

They are fast and reliable I love the way how they give you multiple options to reach out to them

Date of experience: July 31, 2024
California
1 review
0 helpful votes
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Top service
August 10, 2024

The payoneer representatives they were very caring and professional.

Date of experience: July 31, 2024
Colombia
1 review
0 helpful votes
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Great service
August 9, 2024

It was very professional she helped me with what I needed

Date of experience: July 30, 2024
Jamaica
1 review
0 helpful votes
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It was good I have a good experience with the customer service representative

Date of experience: July 30, 2024
Tennessee
1 review
0 helpful votes
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They charged me more than enough for tax and all I get is a poor customer service,most of my clients complained about delay in payment and it really affect my business.Please work on the customer service department and anyone having similar issue with tax or delayed payment and are in need of urgent funds should contact Fundreclaimer they help with just anything

Date of experience: July 30, 2024
New York
1 review
0 helpful votes
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Irs withholding
August 8, 2024

The associate was professional and insightful. At first she was confused but then she got right on the ball and let me know what's up with my issue.

Date of experience: July 29, 2024
Argentina
1 review
0 helpful votes
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Efectiva y eficiente
August 8, 2024

Me sirvio siempre que la necesite utilice mis depositos con la tarjeta MC sin inconvenientes

Date of experience: July 29, 2024
Argentina
1 review
0 helpful votes
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Muy buena atención
August 8, 2024

Fue muy rápido y eficaz resolvió mi problema muy rápido

Date of experience: July 29, 2024
Iceland
1 review
0 helpful votes
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I am a merchant on eBay, and eBay for some reason wants us to have a Payoneer account. There are no other options. So I opened a Payoneer account. Which went ok. Then when I tried to enter a withdrawal account everything went south. One and a half months later and Payoneer sitting on my money I have yet to know how this will end.

Date of experience: July 29, 2024
Nicaragua
1 review
0 helpful votes
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Issues resolved
August 6, 2024

I got hacked, took them 3 days, but i now have my money, worry free, thanks payoneer.

Date of experience: July 27, 2024