On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Muy agradecido, se pudo solucionar el inconveniente que estaba padeciendo
Payoneer has helped me grow my business for years as my customer are based internationally. Makes it easy to receive payment and pay my contractors. Not to mention the use of the card globally.
Impecable atención telefónica. Solucionaron mis dudas en forma amable y eficaz
Pero cuando te sale uno como Saul, te tranquilizas y te vuelve la paz
Cs representative name Mary, was very helpful. She understands my issue, and willing to help me.
Payoneer ha sido increíble durante los últimos 3 años que lo he estado usando, su servicio de atención al cliente es super eficiente y amable.
Me atendieron rapido y resolvieron mi problema. Muy conforme con el servicio recibido
After trying to use my card in a online site, the purchase was not concluded and my funds were blocked. I had to call Payoneer to solve this issue and the attendant was very helpful in solving it.
Great customer service and the entire staff I was connected too were very helpful from phone to live chat
It was professional manage on a timely manner. I am satisfied with service
It's been a good experience work with Payoneer, payments come through easy and fast.
I'd say it's one of the best experiences with Payment platforms - the only thing I'd update is UX/UI for both web and mobile versions.
I am using Payoneer from years. It is very very nice. But some time verification submittion procedures are complicated. But all is good. Thank you Payoneer team
Payoneer es una plataforma muy amigable, lo que mas me ha gustado y me parece sumamente destacable, es su servicio de atencion al cliente. Su personal esta muy bien preparado para resolver dudas e inconvenientes y son muy educados.
It's always great using Payoneer services. Thanks for providing such a wonderful platform.
I want to make a phone call in Japanese, but I want to know who to call.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members