business logo of Payoneer

PayoneerReviews 9,991

4.5

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
455
value
405
shipping
275
returns
267
quality
392
This company responds to reviews on average within 5 days

Instant Feedback

1 review

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Saudi Arabia
1 review
0 helpful votes
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Great service
September 14, 2024

It was great service I've received. She was provide me proper guidline. And try to solve my issue. I'm very happy for her service.

Date of experience: September 4, 2024
Nicaragua
1 review
0 helpful votes
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Best experience ever!
September 13, 2024

No issues, funds keep safe, and customer care is awesome.

Date of experience: September 3, 2024
Germany
1 review
0 helpful votes
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Super Payoneer Support.
September 13, 2024

I am delighted with the Payoneer team's unique and super quick support to its customers. Go super Payoneer.

Date of experience: September 3, 2024
Egypt
1 review
0 helpful votes
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It was great because i first had this weird email saying my account will be closed so when i told the agent she understood my problem and acknowledged it wasn't me and helped me not lose ky account

Date of experience: September 3, 2024
Jamaica
1 review
0 helpful votes
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Fantastic experience
September 12, 2024

Best platform to use and do your business. Fast and reliable, I recommend it to anyone to use for their business.

Date of experience: September 2, 2024
Argentina
1 review
0 helpful votes
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Facil y atentos
September 12, 2024

Usar payoneer me solucion muchas cosas, incluso en mis viajes! Asi que muy agradecido porque siempre responden mis dudas

Date of experience: September 2, 2024
Argentina
1 review
0 helpful votes
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My problem resolves
September 12, 2024

I opened my Payoneer account and not getting g the receiving payments. I called and Diego resolved it in 2 seconds.
Hopefully this will be my only interaction.
Also, I was all week frustrated with tha FAQ and support center. And Diego resolved it in a quick and very afable call.

Date of experience: September 2, 2024
India
1 review
0 helpful votes
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Best Service and Best Customer care
September 11, 2024

Best Service and Best Customer care.
I know English, but I can't speak fluently but the customer who guide me he is the best

Date of experience: September 1, 2024
Florida
1 review
0 helpful votes
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Excellent customer service!
September 10, 2024

Thank you for taking the time to care, and help me with a difficult situation!

Date of experience: August 31, 2024
Pakistan
1 review
0 helpful votes
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Excellent services
September 9, 2024

I sign-up with payoneer for e commerce business and i am happy with this service

Date of experience: August 30, 2024
Kenya
1 review
0 helpful votes
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Globsmaking
September 9, 2024

The associate was more welcoming and more of problem resolving

Date of experience: August 30, 2024
California
1 review
0 helpful votes
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Good
September 7, 2024

Very professional knowledge, quick problem solving, excellent, professional A+++++

Date of experience: August 28, 2024
Pakistan
1 review
0 helpful votes
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Live chat
September 7, 2024

I want to live chat with Payoneer but there is no option showing live chat only send message option showing

Date of experience: August 28, 2024
Thailand
1 review
0 helpful votes
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Customer service
September 7, 2024

Fixed my issued very fast.
Fully satisfied.
Listen to my issued and point the issued very accurate.

Date of experience: August 28, 2024
Philippines
1 review
0 helpful votes
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Payoneer Verification Process
September 7, 2024

The customer service is very helpful and I would definitely recommend Payoneer. Payoneer is awesome!

Date of experience: August 28, 2024
Paraguay
1 review
0 helpful votes
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Great Service
September 6, 2024

Payoneer is the best service for remote workers, and their customer service always get things done!

Date of experience: August 27, 2024
Philippines
1 review
0 helpful votes
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Uploading photo
September 6, 2024

It was hassle because i've been trying to contact payoneer for the past 4 days, but after the customer care help me I'm all goods.

Date of experience: August 27, 2024
Philippines
1 review
0 helpful votes
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Waiting time
September 6, 2024

Waiting time is long but i manage to wait and i am used to wait longer than expected

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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改进验证方式
September 5, 2024

其实都还可以,只是在申请账号的验证阶段,一定要提交的水电费单据上要有我的名字,这个上面只有地址,没有体现我的名字,这个事让我难以解决。

Date of experience: August 26, 2024
Nicaragua
1 review
0 helpful votes
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Tengo casi 10 años trabajando con Payoneer y siempre que hago consultas a los centros de atención al cliente, recibo soluciones rápidas y respuestas claras.

Date of experience: August 26, 2024