From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Payoneer give a perfect service both with their product and customer service! Payoneer are real market leaders!
Fast friendly professional polite,,, each time I call I get great service and would recommend Payoneer to anyone. Thank You!
Everything was sorted quick and easy. And I'm feeling pretty sure right now that I'll get the money I have earned over HomeAway.
Called with a predicament concerning payments for an international contractor. The representative was kind and helpful, and provided a wonderful solution.
My experience was very helpful. All of my question was answered in a timely manner. My concern was about my debit card with airbnb, how to enter in my birthday. I called Payoneer and she had the information already. The only thing I have to do is set up a pass word. I truly like this way that i will be getting paid
I have only been using Payoneer for a short time, I found them Very helpful and polite with any of my enquiries! I would definitely recommend them
They treat you very kindly explain a lot to understand. Very happy with Payoneer. Great service. Very fast calling
I am very happy to use Payoneer and with their customer service. Truly Payoneer help me a lot for global fund receive and payment.
I'm leaving because Payoneer has high maintenance and transaction fees. The app is also has limited functionality - for example I can't manage my account settings there.
Been getting my payments fast, some payments don't go through on time, though it rarely happens but customer service is really helpful in the event that it gets delayed.
They please me provide all my documents, ID, driver, passport, after i provide it, they close my account.
AFTER CLOSE IT THEY STOLE MY MONEY 1102 eur.
DON'T USE THIS COMPANY.
WITHDRAW ALL YOUR MONEY ASAP.
Support ''KATE'' not talk with me about my money. She close chat and END.
The rep was friendly, knowledgeable and quickly assisted me. I am very happy with the service provided. Excellent company.
I've been trying to order a card since June, and I've officially given up. I've had to input my information to order a new card twice, call customer service twice, and was just locked out of my account for what I consider to be the final time. You clearly don't want me to use Payoneer, so I will not be.
Got straight to the root of the problem and put it right. This allowed me to get my account unblocked straight away and I was given advice as to how to prevent further problems arising.
I am very happy for customer support. I like payoneer and payoneer customer support agent. Thank you payoneer support team
Very professional help given calmly and efficiently. I was talked through the process with clarity and helpful suggestions.
Very preferable service that one can not ignore and it ia very easy to access personal information and payments
La carta payoneer è accettata ovunque,
Transazioni veloci
Customer service sempre presente.
Per me ottimo
I needed to know some information about my new payoneer card and customer service was very helpful! The customer service representative was patient with the poor cell phone reception I had. She worked through it with me.
Excellent Customer Service and agent was very knowledgeable. Problem was solved on one call...
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- Suspicious reviews are flagged by our algorithms, moderators, and community members