From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very professional customer service. Also the hours customer service is available are great. I would recommend this company to friends and plan to.
Good customer service I was not on hold long and the gentleman got right to what I asked him he did a very good job. Give him a raise and pay him like he should be paid!
As a freelancer for over 1 year, this is the best overseas payment option in Kenya because of easy access to my dollars and superb customer care. Called them about a delayed transfer and an issue with my card. The resolution was so quick.
It was a great experience and the agent gave me very helpful information. I recommend payoneer for everyone
The rep was helpful and the email sent gave clear instructions. Jury's still out on whether the screenshot attachment I sent clears up the issue of Payoneer apparently needing tax info. From me to process a payment, but providing an online tax form that got hung on the signature confirmation step.
I am writing an honest and objective review and I believe they are quite professional in their approach and in the way they are resolving questions.
Every time I call customer service they are always helpful in resolving my issues. I would recommend it to anyone.
I love this payoneer services.it's awesome.
I love this payoneer services.it's awesome. They help me a lot.
The assistance receive was very professional and helpful. Thanks for your assistance on sending me a new card.
I had a hard day trying to withdraw some $$$ to my bank account. Followed the instructions to clean cookies, changed browsers etc, but nothing seemed to work. Finally I called Payoneer, lost my turn in the first quewe, but finally when got to talk with the representative she solved my big problem in a few minutes. I appreciated her patience by speaking slowly and clearly, as I explained to her that English is not my first language. Finally I'm happy now after a stressfull day!
I used Payoneer for the first time and I realized it's simple and easy it is to get paid. Payoneer saved me a lot of time, energy and fees. I have receive a payments from my vendors and other payments matters make it simple and easy. I can now concentrate on my business without thinking about my payment matters.
I am happy to be a part of payoneer, Apart From one or two cases payoneer helped me alot to grow my business, And i am very grateful to payoneer
I have had a long and good experience with Payoneer as a freelancer, and they really have played a key role in me accessing funds from abroad after receiving payments from my clients! It's a safe and fast way to do a business transaction!
However, I'd recommend they reduce the fees a bit for people withdrawing money abroad...
I've been receiving payments through Payoneer for about 3 months now. It turns out Payoneer actually proves to be a cheaper and efficienct alternative to PayPal in India. Kudos!
Everything is perfect. No other service provider can compete them in their services. They got excellent services and Customer Services. No match right now in this industry.
Took a while to get understand what i needed. Eventually I got what I needed. Service is prompt. A little difficult without having registered and I am having trouble registering.
To be honest. I am doing business overseas since 2010.My friend recommend me Payoneer and services i received from payoneer was very attractive and professional.
Payoneer is the best in providing Global Payment Service for Companies & Organisations. It also provides a prepaid card for accessing the funds in account without any restrictions.
Excellent customer service rep very helpful took care of my needs i will recommend wish a reps will take care of customers like that rep did
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members