From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
There service is great. They are the best in payment. There customer representatives are great too. I am happy to be part of thos family.
I used Payoneer to recieve 2 payments from the same company using the global payment service. They verified the company on the first transfer and then I received a second transfer from them and it was fine. Now I received a third transfer for $18,000 from the same company and they held the money for a week and had me send proof that the goods were delivered and confirmed the company that they received the goods. Now the sent me an email from the payments department that they are canceling the payment and sent money back. I'm out 18,0000 and they have not provided a reason. Payoneer is a scam. They choose their own regulations and change them when they want. Customer service is useless and every time gives different excuses. Don't waste your time or money with these scammers.
I during the period i have used the payooneer is great service. I individually serve it that is user friendly supported service.
Thanks for the quick respond customer care give, customer care is the only hope we the payoneer customers rely on, kindly keep your good work up
I called about my account being hacked and the matter was followed to the end. I think it was a great Payoneer experience so far.
It was a great experience i was pleased with the Customer Service. Excellent Job and Team work with a Good verification system.
Very useful, though it takes 5 days to transfer money and there are some limitations. Overall, Payoneer works as exected according to description.
The agent I spoke with was very awesome. I was a bit frustrated when I originally called but after speaking with the lady who maintained a positive attitude, I was glad I called for clarification because she truly turned how I felt about the initial call around. Bless her.
This call make me happy thanks to all Payoneer team, i asked them for help and the contact was great and helpful, thanks again
I highly recommend using Payoneer's services. They are trustworthy, thorough, efficient and secured.
Payoneer is alright to use the only problem is the online chatting which should get better.The use is simple, easy and convenient until you get to chatting.
Payoneer have the best support team ever thanks a lot always helpful, respectful and very good in any issue
As I am affiliate marketer always I want a secure a secure way to get money without any hassle, so Payoneer gave me the right place to choose him. You can also say Payoneer is best
I am new to this experience, but I must say it is totally awesome! Customer service is very helpful and very polite it was an enjoyable experience. Thank you for your service!
Wanda
Great customer service. I recommend calling the automated service will drive you nuts. Thank you guys.
It seems that the transaction policy is not illustrated with every detail. New users may find it difficult to use the service.
Very Usefull
For International Payment
Whether you are a business owner, professional or freelancer, Payoneer offers you multiple ways to get paid by your international clients and global marketplaces quickly, securely and at low cost
My experience was great, and the customer service was also great. As soon as I recieve my first payment, and if nothing goes wrong, I will let my friends and family know about PAYONEER.
Excellent, polite, very helpful, answered all my questions with accuracy and a desire to do a good job. Thanks once again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members