From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
He listen and understand situation. Told me how to solve it and repeat what needed to be done, he email me the email to submit the information.
AWESOME CUSTOMER SERVICE
Matthew explained everything to me what i needed to do and he was very patient and polite i totally had a great experience on my call to them and would totally recommend Payoneer (:
The best customer service I have encountered made learning how this site works easy breasy, I would definitely recommend to anyone
I have called and spoken with Payoneer reps many times and they have always been very polite and professional.
I work as a freelancer so i know you need good product knowledge and a quick answer to all of the customer questions and Payoneer does it well great work.
What a pleasure to have customer service available by telephone.
No waiting and professional, kind associate.
I can't say enough what a pleasure.
I worked with Payoneer for a long time ago, and so far it's the best customer service I ever contact!
Payoneer is best payment method. I like it at all. I wanna go with it more. I am trying to receive payment with it but its pending till now. Hope to verify it soon.
They are really quick, professional and polite, every time I call them for any kind of issue. I'am recommend to any Company all around the World. They are the best.
Very professional and strong platform. I like there services and it has made my job easy and now I can take my business global through them
I have called to Payoneer Vietnam customer service several times. Most of the time they response to my requests very quick and professional. In general I am happy with their service.
I'm have Payoneer Account from almost couple of years and I'm glad that I have that Kind of service In very convenient way free to open accounts in almost three Major currencies, so "Without Payoneer I'm Not able to Do what I'm Doing" Thank you so much
The shipping of my card took long, had to apply for the third time for the card. That was an inconvenience.
Rep was very knowledgeable and did everything they could to make sure I was taking care of. By the end of the call my issue was fully resolved.
I am using Payoneer card in my day-2-day life to manage my money. I receive income from different sources as a consultant and ask to be paid directly to my Payoneer account. This allows me to pay all my expenses with the debit card I have and I have full control on my expenses.
Highly recommend.
The agent I spoke to was very helpful, polite, and very understanding. He made a VERY clear explination to my issue and found a solution for it.
I called the customer service in order to renew my expired card and in less then a minute the operator solved my problem.
Looking forward to receive my new card.
The customer service lady was very polite and handled my issue very professionally and in minimal of the time she provided the required info.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members