From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great job and my issue was promptly resolved, Claire who helped me was really friendly and helpful. Other companies should take notice and follow
I ordered my prepaid card a month back. It was supposed to be arrived on 22nd August as it was the last day they estimated. But I have not got any sound from them pertaining this. I called their customer service. Though it took a lot of my bucks via phone call as I am from outside US. Trying to be funny lol! :D But its actually worth calling them. I found them very helpful & gentle. They actually care for you & are on their way to fix my issue immediately. Cant recommend them enough!
Thumbs up. It was good, except for this part. I don't want to write a review I'm trying to be nice- this is annoying
He was very polite and helpful. He made sure everything was taken care of and didnt terminate the call until there was a solution
Hi, I am Md Shahidul islam. Payoneer service is best for online payment service.
Thanks for payoneer
Md Shahidul islam
Hello, they answer me and resolve my probVery nice staff kind and polite i love it.
Thank you.
Best regards...
There is no comparison between this service and PayPal. This is the way a company should be run. It is a pleasure to find Enterprises like this
Llamé y me atendieron en forma cordial y excelente. No puedo mas que dar las gracias por este maravilloso servicio. Espero siempre contar con mi Payoneer
I really enjoy using Payoneer, the website so friendly, I'm I have a credit card as well so it makes it perfect and easy for me.
And the best part, my suppliers has Payoneer as well, so I can send him money for free and save thousands of dollars!
HIGHLY RECOMMENDED!
I would like to commend your wonderful representative, named: "Itay".
Who gave me excellent, professional and courteous service for an entire hour of conversation, which I simply held with a million requests and checks in my account.
Helped me a lot,
Hope that your other exhibitors are providing this service, and if so then it is number 1 in service!
Thank you Thank you Thank you!
Shalev Gigi
If I had the option I would have stopped using Payoneer's slow, unsecure, time taking and late responsive service.
Makes working globally and getting paid in different currencies so much easier. It's a great option to offer clients. Just read the find print. My first US client didn't pay via ACH and the funds didn't reach me, but if you know what you're dealing with, then it's actually pretty simple - just a little confusiing for those of us who aren't based in the US and don't know their banking system. Every time I've called about an issue, the service has been prompt and excellent.
I wanted this card like 3 weeks ago and until now I didn't get the card every they give me new questions and if I answer it next time they give me another question now I'm tired that's why I said you guys are awesome
I just wait 2min in voice line, then they feedback me. They are really helpful service fast.
I was not receiving a number of payments, but my ID had to have an updated verification and also my address.
Overall, I waited a little. However, happy with the "solid Security".
Good professionals online service, understood what i want, its Will be more if payoneer have Indonesia costumer service because its important to ppl who cant speak English.
She was really outstanding, very professional.if it would be possible i meet with smitha... i said thanked
I called with a issue with log in problems. The Rep. Was straight forward and friendly with helping me get back into my account fast.
I was received as a valuable customer and my concerns were addressed professionally. Follow up on the issue posed were also timely and reassuring.
I had a poor experience with Payoneer sign in and then giving feedback.
A) Does not make it clear that user name is PW
B) Does not tell you whether issue is user name or PW
C) Does not let you in without making a call
D) Does not allow original PW
E) Does not allow normal comment length
F) Does not let you know beforehand there is s character limit to comments.
G) in this review, does not let you know why iit will not submit if you leave
Something out.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members