business logo of Payoneer

PayoneerReviews 9,995

4.5

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
455
value
405
shipping
275
returns
267
quality
392
This company responds to reviews on average within 5 days

Instant Feedback

1 review

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Mexico
1 review
0 helpful votes
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Good
January 17, 2025

Good very good thank you yes very well good thanks yes very good

Date of experience: January 7, 2025
Philippines
1 review
0 helpful votes
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50/50 rate
January 17, 2025

I have experienced delays with you twice already but the problem this time is the process was completed and it has not been credited in my bank account yet like in usual times.

Date of experience: January 7, 2025
Denmark
1 review
0 helpful votes
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Great Platform and great support
January 17, 2025

Great Platform and great support. Easy to communicate and easy to use the platform

Date of experience: January 6, 2025
Algeria
1 review
0 helpful votes
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Informations about my account number
January 17, 2025

When my account number has approved, i have not my account number and my routine.
Please tell me why?

Date of experience: January 6, 2025
AE
1 review
0 helpful votes
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Issue taking forever to get resolved! Despite submitting all documents needed! Worst experience!

Date of experience: January 5, 2025
Hong Kong
1 review
0 helpful votes
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Satisfied customer service
January 13, 2025

I am writing to express my sincere gratitude for the excellent customer service I received recently. Your team was incredibly patient and helpful in addressing my questions. It's clear that Payoneer is committed to providing a positive customer experience.

Date of experience: January 3, 2025
El Salvador
1 review
0 helpful votes
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¡Payoneer lo máximo!
January 13, 2025

Para recibir pagos del extranjero, super recomendada

Date of experience: January 3, 2025
Michigan
1 review
0 helpful votes
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The Person That Got Me On Payoneer To Pay Him Needs To Be Investigated.He's Using 6different Names,Accounts,Business Names & I Need,My Money Refunded To Me!

Date of experience: January 3, 2025
Portugal
1 review
0 helpful votes
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Always at your service
January 13, 2025

One of the best and most agile instruments for managing your finances. Always helpful customer specialists.

Date of experience: January 3, 2025
North Macedonia
1 review
0 helpful votes
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Satisfied customer
January 13, 2025
Updated review

Very nice communication and support is ok
They've considered my concerns, and they are excited to share a new solution that they believe can better support my payment needs!

Date of experience: January 3, 2025

Satisfied customer
December 28, 2024
Previous review

I am satisfied with the custom care team, they are ready to solve a problem if I have it
Thanks Payoneer

Date of experience: December 18, 2024
Hong Kong
1 review
0 helpful votes
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Long-time user. The service is super convenient and easy to use. Highly recommend!

Date of experience: January 3, 2025
Colombia
2 reviews
0 helpful votes
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Card holder
January 12, 2025

Perfect highly recommend is nicely have this company very serious and helpful to everyone needs powerful card to banking in every where you are

Date of experience: January 2, 2025
DO
1 review
0 helpful votes
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Felicitaciones
January 12, 2025
Updated review

Muy bueno servicio los agentes son muy atentos, te respondieron a tiempo

Date of experience: January 2, 2025

Felicitayions
January 12, 2025
Previous review

Très bon service, très rapide et confiable j'avais un problème avec une transference bancaire is m'ont retourné l'argent à Mon compte Payoneer

Date of experience: January 2, 2025
Mexico
1 review
0 helpful votes
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El servicio en general es bueno y vale la pena trabajar con ellos El único detalle es que contactará al servicio al cliente es muy difícil.

Date of experience: January 1, 2025
Japan
1 review
0 helpful votes
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5 stars all the way
January 10, 2025

This representative, she was amazing, because of her i start to gain trust with Payoneer, i used to use Paypal, and Paypal Play games with our company money so i closed the account, and when i called Payoneer, she was so understanding, 5 Stars all the way for her

Date of experience: December 31, 2024
NL
5 reviews
4 helpful votes
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Recovery Of Stolen Funds
January 10, 2025

Looking for help you can trust? (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE SO YOU CAN FIND THEM) is the answer. Their amazing customer service and expertise helped me recover my stolen asset quickly and effortlessly.

I thought there was no chance of getting my funds back after the scam, but their dedicated efforts proved me wrong.

Date of experience: August 14, 2024
DO
1 review
0 helpful votes
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Plataforma perfecta
January 10, 2025

Excelente servicio y atención, ademas de una plataforma fácil fe usar y muy segura

Date of experience: December 31, 2024
Malaysia
1 review
0 helpful votes
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Payoneer's Services
January 9, 2025
Updated review

I have had excellent experience with Payoneer, receiving swift and reliable services throughout! Keep it up!

Date of experience: December 30, 2024

Amazing Experience
June 22, 2018
Previous review

Payoneer's overall services and support are commendable. I have been using Payoneer for almost 8 years and never had any problem. My overall experience has always been smooth and excellent! Thanks!

Date of experience: June 20, 2018
Argentina
1 review
0 helpful votes
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Muy buena atención. Rápido y claro
January 9, 2025

Me resolvieron el problema. Rápido. Gracias mi experiencia fue muy buena el día de hoy. Me resolvieron. Algo que llevaba más de 1 mes y medio.

Date of experience: December 30, 2024
Morocco
1 review
0 helpful votes
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Amazing
January 9, 2025

I had a problem to access my account and they helped me to fixed the issue in the fastest and easiest way, thank you!

Date of experience: October 30, 1998