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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Good very good thank you yes very well good thanks yes very good
I have experienced delays with you twice already but the problem this time is the process was completed and it has not been credited in my bank account yet like in usual times.
Great Platform and great support. Easy to communicate and easy to use the platform
When my account number has approved, i have not my account number and my routine.
Please tell me why?
I am writing to express my sincere gratitude for the excellent customer service I received recently. Your team was incredibly patient and helpful in addressing my questions. It's clear that Payoneer is committed to providing a positive customer experience.
The Person That Got Me On Payoneer To Pay Him Needs To Be Investigated.He's Using 6different Names,Accounts,Business Names & I Need,My Money Refunded To Me!
One of the best and most agile instruments for managing your finances. Always helpful customer specialists.
Very nice communication and support is ok
They've considered my concerns, and they are excited to share a new solution that they believe can better support my payment needs!
I am satisfied with the custom care team, they are ready to solve a problem if I have it
Thanks Payoneer
Long-time user. The service is super convenient and easy to use. Highly recommend!
Perfect highly recommend is nicely have this company very serious and helpful to everyone needs powerful card to banking in every where you are
Muy bueno servicio los agentes son muy atentos, te respondieron a tiempo
Très bon service, très rapide et confiable j'avais un problème avec une transference bancaire is m'ont retourné l'argent à Mon compte Payoneer
El servicio en general es bueno y vale la pena trabajar con ellos El único detalle es que contactará al servicio al cliente es muy difícil.
This representative, she was amazing, because of her i start to gain trust with Payoneer, i used to use Paypal, and Paypal Play games with our company money so i closed the account, and when i called Payoneer, she was so understanding, 5 Stars all the way for her
Looking for help you can trust? (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE SO YOU CAN FIND THEM) is the answer. Their amazing customer service and expertise helped me recover my stolen asset quickly and effortlessly.
I thought there was no chance of getting my funds back after the scam, but their dedicated efforts proved me wrong.
Excelente servicio y atención, ademas de una plataforma fácil fe usar y muy segura
I have had excellent experience with Payoneer, receiving swift and reliable services throughout! Keep it up!
Payoneer's overall services and support are commendable. I have been using Payoneer for almost 8 years and never had any problem. My overall experience has always been smooth and excellent! Thanks!
Me resolvieron el problema. Rápido. Gracias mi experiencia fue muy buena el día de hoy. Me resolvieron. Algo que llevaba más de 1 mes y medio.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.