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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Desde hace varios años que la utilizo y siempre tuve una cordial atención y respuesta eficiente a mis consultas. La recomiendo
Satisfactoria, pero aun esperando respuesta porque el procedimiento lo hice con otra agente dos días antes, y quiero seguirme siendo atendida por ella
I am satisfied with Payoneer. I am able to recieve funds from international businesses with no major problems. Customer service is top notch.
Very polite and assured everything was ok and taken cared of
Customer service was knowledgeable and took effort to resolve the issue
I am satisfied with the solution and the process was completed
The representative blocked me immediately after I provided the required information.
I mostly have positive experience with the app. It's reliable, convenient and easy to use! Customer service was able to assist with my issue.
I have mostly positive experience with the app.I strongly recommend it!
Nice customer service, they managed to resolve my request fast
See my rating for the payoneer associate that tried to help me. Basically, I received payments on 12/17/24 and 12/26/24 that are still in the process of being verified by payoneer. Please resolved this soon. I have been using payoneer for several years and never had this issue before.
Contacted to query Payoneer card details. Clear response was provided, answered all concerns.
Very good service I will highly recommend,specially customer support is Excellent
Very good service ever. Will highly recommend. Best customer service
Muy básico a mala. Envíe un email hace 5 días y nadie ha respondido. Hoy llame por teléfono, y si tuve respuesta.
Los Agentes son muy profesionales y eficientes.Siempre te atienden con amabilidad y respeto
It's being an amazing experience so far. Customer service response is swift and amazing.
Easy access I was happy with the response I got...
My overall experience was wonderful.I had a very nice and friendly woman that was helping me. I had explained that I was an educator but I was not educated with my payoneer account since only in twenty twenty two. I had several questions that I was unsure but she was great at Listening skills and comprehension.She was able to resolve all of my issues with future help. I would recommend her and I hope that she is recognized for her help today. Again?I would like to remind you that sometimes you don't get help like this or people as nice. So we should recognize the ones when we do.god bless
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members