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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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My payoneer account was under a routine review for a while, but once Kate from the customer called me, she resolved the issue in a couple of day. She was amazing, i really appreciate her effort, she puts all her knowledge for solve my issues. Thank u so much
She assisted me with patience and understanding. My issue was resolved.
Excellent service, quick answer. Agent understood my request directly and offered a quick solution. Thanks again
Nice Experience. They are very cooperative.
Thank You.
I do not like the fact that this has happened just because of reviews happening. No email about the reviews was sent at all to inform me. I'm disappointed.
Payoneer is doing well. Their customer service is speedy, direct, and responsive. I hope they continue. If you have any issues with your account give them a call.
My experience was good everything was smooth and easy
Thank you for your abrupt response, it was a nice experience.
It took me over 2 weeks to get my account verified mainly due to knock backs on my documentation.
In Japan we don't receive the same kinds of bank statements and utility bills that you get in the US and what the automation documentation verification expects. For the most part, support was not helpful (besides Abraham and Julia - Gold Stars), and my case got closed twice (either manually or automatically - not sure) without any update after asking for clarification on what documents I could provide.
I'm using Payoneer from last 4 years and I'm very happy with it 😇
I had a good experience with my agent.
Hopefully my card will arrive sooner
I would recommend payoneer to all my friends with business
La atención en Payoneer es excelente! Siempre atendiendo todo y solucionando.
Valoro que estén siempre mejorar la seguridad.
I've been using Payoneer for quite some time, and I couldn't be happier with their services. Their platform is user-friendly, reliable, and perfect for managing international payments. What truly stands out is their customer support – they're always responsive, professional, and go above and beyond to resolve any issues. It's a great experience every time, and I highly recommend Payoneer to anyone looking for a trustworthy payment solution.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members