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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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My experience with Payoneer is smooth and dependable love this app
Friendly customer service and the apps are user friendly and very easy to use or update any details. Thank you Payoneer.
My experience is good with Payoneer because they answer all question when ask and they're very patient with customers
It's ok so far, I did struggle at first with having my funds withdrawn to my bank account but it seems that I did it correct this time, well see
All answers were answered promptly and my needs taken care of in a timely manner, faster than I could imagine. Service was top tier 👌
So far so good, although will be better if responses to Emails are a bit faster.
Was frustrating at first, and took so much time talking to agents and uploading documents. But im glad its been resolved.
I have been using Payoneer for some time now and I am genuinely satisfied with their services. Payoneer has consistently demonstrated exceptional reliability and efficiency in handling my financial transactions.
The platform's user-friendly interface makes it easy to manage funds and make international transfers. One of the standout features for me is their customer support, which is both responsive and helpful. Every interaction I've had with their team has left me feeling valued and well-assisted.
Additionally, Payoneer's security measures provide peace of mind, knowing that my financial information is well-protected. The seamless integration with various global marketplaces is also a major plus, allowing for easy receipt and withdrawal of funds.
Overall, Payoneer has exceeded my expectations in terms of service quality and reliability. I highly recommend their services to anyone in need of a dependable financial partner.
I love Payoneer. In this fast paced economy, payoneer has truly rendered a profitable tool for me. I am very grateful for the product
I have summited documents that verifies my address as far as utility bills on PDF files, but I'm been denied. I would like an escalation of my case, because really need the account.
The card problem was resolved very quickly, in a couple of minutes. Everything now working fine
I had a great experience with Payoneer customer support. The agent was friendly, professional, and quickly helped me resolve my issue. Very satisfied with the service!
身分証明の承認が全く出来なかった。
サポートセンターに電話をした時に英語だったので不安でした。
すぐにセンターからメールがきて対応してもらいました。
Lovely service kind patient understanding thorough
I really like Payoneer, it allows me to receive payments as an independent contractor and the fees are very reasonable. Escalated issues take longer to resolve than I would like, but there are few and far between.
La respuesta al problema fue clara pero aún así el problema no se resolvió.
Es la mejor opcion para recibir nuestros pagos como vendedores o emprendedores digitales
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.