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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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So happy with my order! And even happier with the help I received from Pheobe via customer services! Thank you patpat
In addition to the cuteness and the good quality of the clothes, I still can't believe the prices and the flash sales, they have a lot of attempting offers, in general its affordable for everyone.
I have the app it's annoying your items will say shipped then a week later you will get a email saying it was just shipped. Every time I try to check my order status the app says sorry for the delay in updating shipping status are team is looking into for you. I made 5 separate orders to give them a fair chance I have only received 1order. I got it last week I made my orders only a day or 2 apart. When you try to use customer service there kinda rude there only answer is usually telling you to be patient. Well fix the stupid don't tell me my orders will be here on some made up date just be honest
I had wrongly ordered and paid around 10 items (wrong sizes) and Rachel from Customer Service solved it so quickly:-)
Cheap, good quality, fast delivery (deffinitely improved from last year) and I needed to contact customer service which I expected no answer whatsoever, but hey, they responded like within a day and they were very easy to deal with.
Quality of cloths very nice, shipping time is also very fast. Customer service u get response very fast and solution also if u had problem
Good website with big choice and different articles. Good quality. I had some articles and I'm satisfied.
Amazing products and fast delivery and quality products. Everything in one website. Must use. Thanks
I love my experience with pat pat clothing. It's affordable and so cute on my daughter. The sizing is prefect and the material is good quality. I will definitely recommend them and will be buying more stuffs
Very comfortable and cool very nice and sizes are suitable for her age. I advise all moms to buy from this site. Summer clothes for all ages
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Love the clothes and shoes I ordered. Looks so cute and fits perfectly. I will definately order again.
Now that we have discovered Pat Pat we are very happy, they have great, quality clothes at affordable prices. You will adore them, believe me. We are looking forward to the next order, cant wait for their clothes
I like it and the costumer service it is perfect
And the shpping it is faster
The clothes for baby and kids it is beautiful
Quality and affordable clothes for my babe! Love so much that I can get cute outfits for a growing fast kiddo at an affordable rate! So many good neutrals!
Clothes are very beautiful and comfortable I love it plz go for it www.patpat.com and really really nice products
I had an issue with the items I ordered so I sent an email out to customer Service. I got a reply in less than 24 hours and they were to resolve my issue right away. They were super helpful and really nice about the situation. I am super satisfied!
Thank you for good job, nice and beautiful clothes, quick delivery, good quality, nice colour, and modern design
This is the cutest and such great value site for kids clothes I buy all the time great delivery as well
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We are very sorry that you found our shipping time frame too long.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.