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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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Ich habe meiner tochter und mir super tolle sachen bestellr bei patpat und bin richtig zufrieden den es ist für so einen preisleistungs verhältnis super Qualität und ich liebe es mit meiner tochter partnerlook an zuhaben es ist der hammer... Ich kann es nur weiter empfehlen... Viel spaß am shoppen wünsche ich allen
I love the clothes, they are very cute on my little girl, and I receive all the clothes and I don't have any issues with the shipping.
This is by far the best place i have come across to shop for my baby. The delivery was timely, cs was good and the quality is amazing. Good Job PatPat!
Very helpful, need something sorting out it was sorted and ROMEL handled it within 2 days they have now sent me a new order out, the cloths of grate vale for money but brilliant quality, brilliant costumer service, thanks
I can't recommend it enough. Everything as described. Good quality and affordable prices. Just love it x
Really good quality products and great customer service. I bought couple of jumpsuits for my baby boy and one of them has arrived damaged. I have contacted the team and I have been contacted by Susie B and had the case resolved very quickly with the full refund. I felt like a valued customer.
I am happy to share my positive Experience with patpat support.
I ordered some items to my daughter -4 months old- the items came well packed and the quality was superb but the clothes were larger than expected. I requested a return.
The support agent came back with a great offer. He offered a refund without the need to return the items. He issued a voucher with the same value of the items and told me that i can keep the large items. That is great as i can keep them till my daughter's size is bigger and fits the items while i can order new items that fit her now.
Thank you for patpat
I have been using patpat to buy clothes for my daughter. They have amazing collection at a very affordable prices. Customer service experience with RACHEL is very quick. She helped with returns and exchanges
Rapporto qualità prezzo davvero ottima!
È già la seconda volta che acquisto dall'app pat pat sia per le mie bambine che me e mi ritengo molto soddisfatta! Lo straconsiglio!
I have ordered twice with patpat and after I checked out, I realized I wanted to order more items! So I reached out to their customer service team and was seriously impressed with the quick response time and their suggestions on what to do going forward! Very happy with the overall experience!
Helpful, honest, and great customer support. They solve my issue very well. Need to be patient.
And the quality of the product is also good. At a very reasonable, affordable price.
Awesome experience here. 100% recommend
Ho acquistato dei vestiti per le mie figlie dall'app. È stato facile ed intuitiva. Ottimo rapporto qualità prezzo dei prodotti. Un buon cotone fresco e leggero. La merce è arrivata in 10 giorni. Ho seguito tutto dall'applicazione. Stra consiglio PatPat!
I originally bought 6 items, 3 mum dresses and 3 matching son shirts. The dresses, although the smallest size they had, were too big for me, I contacted customer support about returning them however they just offered me a voucher so I order a few more items for my son, the sizing is a little odd but all in all for the cost I'd order again
It's the best clothes for the most reasonable price, i buy all my baby girl clothes since she was born and i'm totally satisfied
Had a little problem with my order got in touch with customer service and they handled it really well quickly and no hassle really pleased with how quick the sorted this out.
I have ordered numerous outfits from Patpat and have been very satisfied. I like that you can use paypal for a secure checkout experience and the kids clothing is unique and so cute! I have also ordered a lot of mama and me outfits and love them!
I am really happy and satisfied with PatPat. All the clothing and other things are great. Thanks PatPat
Thanks Mary from the patpat team.
Patpat has nice stuff, everything there is amazing, whether shoes or clothes.
Also, their customer service are great, Mary handled my complaint really well. She answered me back in no time and solved the problem for me. She was amazingly helpful and understanding.
I placed my first order recently, and my experience was seriously PERFECT!
First the delivery was super fast, the quality of the clothes is just WOW!
Unfortunately, the things I choose for my boyfriend and I were too big, but for the kids it was on point.
I contacted them to see the procedure to return the dress and the shirt, and IRISH's service was one of the best I ever had. She awnser all of my question, she didint keep me waiting for months. I recommend x100% and I will place an other order with them for sure.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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