On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
We monitor reviews for authenticity
I had a problem with the size of a bathing suit I purchased. Kuenzler was very helpful with the exchange.
Love this little stylish skirt and sunflower blouse. I recommend this outfit for your toddler. Made very well too
The clothes and shoes are very beautiful and have very good quality, and the order comes very fast!
PatPat offers Nice and cute outfits on reasonable price. I am happy with the clothes they offering but suggest to make quicker shipping.
Hands down the best clothing app I have found for my daughter they never disappoint! They have amazing quality you'd be shook when you receive your items and it's higher quality then expected and patpat does well of that! The shipping Can be pretty fast! And over all Pat Pat is just the place to go for trendy fashionable loves.
It's good experience with PatPat. The products are good in quality and value fir money. Complains are timely addressed.
Thanks and keep up your good work
They are very affordable place to shop, my clothes was delivered on time. I had ah issue with another order and it was resolved very fast and they reply to my email quickly. I must say I was very please about this (gen)
I received fast answer to solve my problem. At begin i was a little affraid of not getting my package but in th end it wasn't necessary. Thank you Sussie
I loved everything, and every detail is perfect, done with great care. And everything is so cute and lovely
Poebe had great and quick response customer service! I ordered wrong size, and they refunded me my money and didn't even make me return the items so I would have the hassel of paying for shipping and getting it in the mail. Love the products that fit, and I will definitely be buying from them again!
Just great service. My cancellation was resolved quickly and easily. I didn't even need to send the goods back and still got my money back (was less than 10 €). Everything went smoothly. I'm really satisfied.
Patpat is amazing selection of kids and mom clothing you can pick from and their prices are awesome. Dresses are very cute and they are not too expensive. Customer service are excellent. They response quickly. Definitely i would recommend this patpat.
I brought a lovely dress they sent me a size smaller, it didn't fit so I emailed customer service they got to me straight away and refunded the full amount and let me keep the item! Thank you for a amazing experience.
Mes achats sont bien arrivés et le retour d'un article a très bien été géré par
CASSEYLENE
Merci patpat je serai toujours votre client
Me Encanta el servicio de esta página todo descrito con entendimiento con súper descuentos y prendas de muy buena calidad todo llega en tiempo y forma sin duda alguna la calificó con 5 estrellas
I really liked Pat Pat's clothes, they are really great, the fabric is very beautiful, the sizes are great, everything is very beautiful
I'm happy with what I got, within no time my returning issue was solved, amazing service and I would definitely buy from them over and over again
La verdad la ropa es de buena calidad, los descuentos que ofrecen son excelentes ya no se tiene que pagar Tato por una buena prenda, el tiempo de envío también es muy bueno no tarda más de 15 días en llegar hasta tu domicilio.
Customer service is also very easy, Rachel was very helpful with my questions and concerns. I will be shopping here often
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts