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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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I bought the wrong size and SUSIE B was very kind to assist me, saved me lots of time and I really appreciate it!
Customer service is incredible and very helpful they were fast to address my issue (sizing.) My only complaint would be that the family outfits and swimsuits don't come in bigger sizes for women. Be sure to order up at least 1 or 2 sizes.
My package was delay. I contacted the service support, they give me a few options. Finally my package is on the way. I can't wait to see my items.
I'm happy with the fast solution.
Ottimo rapporto qualita prezzo buono io centro assistenza e stato smarrito un pacco e in poco tempo ho ricevuto il rimborso il secondo oacco e arrivato anche in anticipo
Ordered baby clothes, nursing clothes from this site...
Good stuff at really good price...
I'm very happy with this website
I highly recommended to everyone who's is interested in cute quality and very good prices
Love this site! So many cute clothes at really affordable prices. They usually have sales too. Some sizing runs a little small, but of all my orders, I've only ever had a few items that dont fit properly. Great customer service too.
PatPat is an amazing clothes website
They have always provided amazing service to me and I have been happy with everything
Buy a few clothes for my daughter and baby boy (7 months pregnant) and are so happy about everything. Fabric quality amazing. Recommend
The clothing fit is off so there's a high chance you will have to return some items, but they make it extremely difficult to return. I won't be buying from PatPat again
Happy Customer of PatPat.
Very good quality and affordable.
Shipping also reach early, very happy with the service.
Davvero un ottimo sito dove acquistare abiti per bambini e per mamme, anche abbinati. Buon cotone che non si modifica al primo lavaggio, belle stampe e abbinamenti per tutta la famiglia. Arrivano in 15 giorni e son singolarmente imbustati, con buste che si possono riutilizzare per diversi scopi.
Its very cheap but the quality is really good. Very beautiful items indeed. Can't wait for my next order.
Sono molto soddisfatta tutto bellissimo, ottimo materiale e servizio eccellente.
Servizio clienti eccellente
Shoved my concern very nicely. Very helpful. Resolved my issue nicely. To place order from patpat is very easy
I advise everyone to buy from the site It's a great location, fast delivery, excellent clothes، I will buy again for my kids ،
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
I received a couple of damaged products but the customer service agent KIM B was very proactive and effective in resolving all my concerns.
My first time order, I ordered at the beginning of June 5 items and was expected to recieve my items by mid June. However, days before my arrival date I was notified that I did not provide my suite number on my address therefore the delivery company was going to send my items back to sender ( patpat) I quickly emailed them and was assisted by customer service Reyna who re shipped my order with the suite number. I was please to receive my order before the end of June. It saved me the trouble of having to reorder and lose the discount codes I initially used as a first time user. I like the quality of my items as well, the materials all feel soft and seem durable. I cannot wait for my little one to wear them! Had I not been able to have them re-shipped I probably would not have continued with the company. But the customer service was very friendly, reassuring and everything was re-shipped quickly after my error. Thank you so much PatPat and to customer service team and Reyna!
I like patpat online services. My orders are so far very nice and the customer service representative CASSEYLENE is also responded back quickly with reasonable manner.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We sincerely apologize if the items you received did not fit as expected.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.