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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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It was good quality and happy with the service, will definitely order again. The agent was very helpful thanks
PatPat gefällt mir sehr und der Umgang ist großartig. Ich empfehle allen, bei PatPat einzukaufen
Wenn ich welches ein Problem habe, es wird sofort und schnell gelöst
Had an issue with my order as the sizing was a bit to small and phoebe resolved it quickly and timely! Thanks
Após receber um artigo que infelizmente ficou muito pequeno, contactei o apoio para efetuar uma troca ou devolução, foram muito atenciosos e rápidos na resolução, devolveram me de imediato o dinheiro segundo as opções que apresentaram, fiquei extremamente contente com o serviço que nunca tinha usado.
I contact their customer service to amend my shipping adress after the item has been processed and they replied me in less than 24h! So fast, thanks to Casseylene. I often buy here every month. Their clothing collection are nice, good quality and different from other brands and website. Regular customer here!
Excelente compra me encanto todo y si tienes dudas son muy amables en responder si llegan los envíos
Eh tenido muy buena experiencia en el sitio de patpat, tanto en mis dos comprar como en mi primera cancelación que por error tuve, me respondieron de inmediato y me ayudaron a resolver mi duda. Gracias
Excellent customer service! I was very pleased with the service I received. I had order wrong sizes and recieved immediate assistance! Clothes are great quality!
Bargains and decent quality.
Fast shipping too, especially considering they come from overseas.
Have had some great help from customer service, super friendly and helpful.
Total süße Sachen und ein niedlicher Shop. Wir haben bereits ein paar mal bestellt und sind sehr zufrieden.
Es una buena página para comprarle ropita bonita a tu bebe, esta muy linda y muy económica ademas que viene con excelente calidad e igual que en las fotos
A great customer service team, who patiently resolved my issue with shipping name and address mix-up. The response was quick and very helpful on understanding how can i proceed to receive the order.
I'm trying to return items, cause they don't fit. I've waited for Customer Service chat, cause their email is down... And I got to the point of being third in line then I get the error "no agents available. We can't chat right now. Try again later." Despite them claiming on their website their chat is available 24 hours a day 7 days a week. Don't bother with this site.
Excellent customer service from Samuel. Our parcel took so long to arrive and Patpat customer service was able to help us track and was very helpful.
Appreciate your great service.
Me encanta la ropa de Pat Pat, mis gemelas solo usan ropa de aquí, me encanta la calidad y también me encanta que cualquier duda te la responden súper rápido. Rachel fue súper amable y eficaz.
Me atendió Jocyl...
El problema que sucedió fue que al momento de enviar mi pedido me percate que a mí dirección de envío le faltaba el número de domicilio el cual me preocupaba porque no sabría si llegaría el paquete a mi casa o a dónde. Recurrí con Pat pat atención al cliente y súper rápido me atendieron al instante modificaron mi dirección muy amables y cordiales muy respetuoso les agradezco mucho la ayuda me quitaron una preocupación de encima al saber que no me llegaría a mi domicilio
Muy buena atención y soliciones
A los requerimientos que uno necesita
Recomendados al 100%.
Su ropa
I order these items months ago no package. Think it's a scam I wanted those item for an out of town trip but no package
Hi,
We're sorry to hear about how the issue you've encountered with the delay in receiving your order prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Good website excellent customer service and great products. Very good site experience and great customer support
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We also apologize if you are experiencing issues in getting in touch with us. If you have sent us a message through our “Contact us” page and haven't heard back from us for an extended period of time, kindly check the link below for possible solutions:
Https :// www.patpat. Com/article/help/helpmain/I%E2%80%99ve-Sent-Emails-but-Did-Not-Receive-a-Response/866
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.