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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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Ronie was very helpful and was offered excellent service from him as I was offered full refund and also I still received my items
Es muy fantastica esta app, me agradan los precios y los beneficios, no sencomprara con otra app y encuentro de todo para mi bebe.
I've ordered patpat Clothing for firsf time for my son to try on. The colours and designs and fabric are fantastic. I loved the clothes. I am so happy with the all the sets I purchased. I will be ordering more.
Great service and lovely that they are fast.
10/10
Happy with clothing. Great prices. Great selection. Returns through online was easy and straight forward. I would buy from PatPat again and recommend to friends.
I made an error with the order and was able to cancel. The communication was fast and easy. Thanks for helping
I strongly recommend Patpat. I had some issues but representative REYNA helped me to solve the problem. Thankyou REYNA
I have always been happy with all the otems I bought. Some "oh so cute" dress for my baby girl and matching t-shorts for my boy and my husband. Always a good quality, fast shipping and great communication. Last time I bought matching dress for me and my daughter. Her fits perfectly, it is very cute, good quality, nice colors. Mine doesn't fit unfortunately. I decided to return it as I can't wear it. I contacted the community service and all was done very quickly. Thank you for that Kristin.
I recommend pat pat to everyone. I am myself just about to go and shop there again.
Sobrepasaron mis expectativas soy fan #1 de ustedes, todo súper bonito y de buena calidad, los amo Me volví adicta a ustedes jeje
I had a very smooth and successful experience with Pat Pat. The response to my emails were very prompt and I would definitely recommend. Great customer service!
I'm so inlove with the quality and texture of the clothes. And they look amazing on my children. The delivery was very fast too and I stay in South Africa. I'll definitely order again.
Products are good and excellent customer care service specially MARY who resolved my delivery issue and exchange issue.
All products r cheap. Beautiful and best for a newborn.
Parcel on time
Baby looks fashionable.we both loves patpat
They was fast to fix a order I didn't not get. They contacted me first and sent replacement. Such wonderful customer service
I've had a positive experience with Patpat.com. I liked that they did a 50% of a number of items. I really like one of the dresses I bought and a nursing shirt. It's hard to find cute nursing shirts, and they have some on their site! Their customer service is helpful and friendly.
May resolved my issue with an order immediately, which I very much appreciate. I only had problems with one of my orders, otherwise I am very satisfied with the quality and material of my purchase. I recommend PatPat.
Primer compra en la aplicación patpat, me llegó todo lo que pedi, exelente calidad y envío seguro. Atención al cliente ecxelente, siempre atentos resolviendo mis dudas durante el transcurso del pedido y actualizaciones en mi correo, sin dudas volveré a comprarles
Patpat is just amazing! The quality of every item is have purchased from Baby items, clothing for big and small all is perfect! Their customer service is also 100%. Thanks to CASSEYLENE, my refunds were resolved in hours! Would recommend to all my friends and family!
Muy buena atención. Al resolver problemas que tuve con la llegada de mi paquete. Me contestaron muy amablemente
Thanks to Angelica you are a nice lady, you solved my problem thanks again. I wanna give you 5 stars. I wish next time any problem you will there.
Buenos productos y buenos precios con muy excelentes diseños para los pequeños de la casa en varias tallas y colores
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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