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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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I advise every mother to buy from the Pat Pat website because a real guarantee of my experience and their clothes are wonderful and the fabric is wonderful
Schneller und alles geliefert!
Alles gut gepackt und alles vorhanden!
Leicht Kommunikation und korrekt!
Empfehlen!
I received the wrong order but then i emailed patpat. Their assistant MARIA helped me in such a nice way and I am glad and very satisfied. Soon i am receiving reshipment of my order. Happy customer of patpat.
I love all the cute clothing you guys have for the little ones :)! ! I'll be shopping more more!
Very quick shipping. Also they give free shipping and take it very easy. I would like to preferred pat pat
Very fast shipping and clothes are decent quality. Very impressed with Rohanie in customer service. Will order again.
I purchased a bathing suit for my four year old to match her mothers. The quality was great but the same issue took place. The bottoms were perfect however the top was too small. Her mom had the same problem but PATPAT customer service was prompt to fix the situation!
I really love to shop in PatPat. It's very good dress collections, quality and design. We are getting lots of offer on daily and weekly based. Especially the service team Gen is supporting on the various questions and he is dealing with customer very friendly. In addition we are able to track the orders in the system. Thank you Pat Pat
Good price and great product, my daughter very liked it, I will buy it again and again. Thanks you so much
Fantastic customer service was provided when I contacted Patpat for a refund. The representative was very patient as I gathered requested information so she could process the refund. I also was pleasantly surprised to be told to donate the clothing to charity instead of returning!
I absolutely love PatPat! Every piece of clothing we have received has been great quality and has made my daughter look so cute!
Super soft clothes at great pricesz. Be sure to log in to their website everyday for check in points and vouchers.
I've been ordering patpat for almos 2 years now and I more than satisfy with my orders and the Customer service.
The quality of the materials are great and the price is correct. It's a good value for money.
My baby boy is now 18months and i'll continue to dress with patpat as long as I find his size.
I purchased clothing early July and never received my package. I contacted patpat and they asked for proof. The postmaster wrote a letter stating the package was not delivered to my address. Patpat assured me then that it would be 24 hours and a resolution would be met. It has been almost a month and 5 separate contacts, and no response from the logistics team that was suppose to handle the replacement. At this point I'm not sure a package even shipped, as they will not accept customer contact and no refund was given.
En Patpat tienen muy buena atención, yo cometí un error y anoté mal mi dirección, mandé correo y muy amablemente me solucionaron inmediatamente.
Had ordered a product for my son but it was too big for him. I contacted customer service and they were quick in their response and were sble to resolve the issue in short time. I'm happy with the support and service.
This company is a godsend! The clothes are super stylish and have great prices! The app is extremely easy to navigate. I highly recommend this company!
First time i ordered baby clothes from PatPat i like so much because the customer service is so good they respond immediately and baby clothes quality are good.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We sincerely apologize for the issues you have encountered regarding the delivery of your package.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.