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PatPatReviews 6,262

3.8
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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.

service
2,309
value
2,269
shipping
2,271
returns
1,927
quality
2,210
Mexico
1 review
0 helpful votes
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Confiables
October 23, 2021

HEINZ me respondió muy rápido y siempre muy amable y dispuesto a ayudar en cualquier situación que tengas

Date of experience: October 22, 2021
Singapore
1 review
0 helpful votes
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Excellence Customer Service
October 23, 2021

Good quality products and fast shipping. Best customer service by Susie B handling my problem, she is so friendly and fast respond too. Thank you!

Date of experience: October 22, 2021
Virginia
1 review
0 helpful votes
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GREAT STYLES
October 23, 2021

Ordered a few different styles of dresses. They look great. Fast delivery and reasonable prices. I had to return one dress because of size, they gave full refund. Would definitely recommend it to anyone.

Date of experience: October 22, 2021
GB
1 review
0 helpful votes
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Amazing
October 23, 2021

My friend suggested the Patpat app to me. When I started using, I found it such an amazing platform to buy my baby and me quality clothes. I read many reviews and was satisfied so I have made an order and waiting for it come. After it arrives I'll be posting another review to share. Also, I had some issues during using the app and when I contacted customer service, Samuel helped me throughout and I am very happy with the quick service. Thank you.

Date of experience: October 22, 2021
Mexico
1 review
0 helpful votes
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EXCELENTE TIENDA
October 23, 2021

Ecxelente calidad de las prendas y muy buena atención y solución de los problemas, recomendado 100% me encuentro muy satisfecha

Date of experience: October 22, 2021
Slovakia
1 review
0 helpful votes
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Baby stuff
October 22, 2021

PatPat- I order stuff for my baby girl.
Delivery was so fast, and stuff? So beautiful with Nice quality.

Date of experience: October 22, 2021
Sweden
1 review
0 helpful votes
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Very good service by Phoebe. Help within 12 hours. Couldn't be more pleased will by more from PatPat

Date of experience: October 21, 2021
Canada
1 review
0 helpful votes
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Full refund
October 21, 2021

Jonalyn got me an approval for full refund. Appreciate the. Help! I am. happy with customer service.

Date of experience: October 21, 2021
Mexico
1 review
0 helpful votes
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Excellent service
October 21, 2021

Good service, they answered my questions at all times, they solved my problem immediately, the person who attended me JONALYN was very kind

Date of experience: October 21, 2021
GB
1 review
0 helpful votes
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Excellent service
October 21, 2021

Very nice and quick response. They solved my request in seconds. Phoebe Helped me a lot and I am very happy about it.

Date of experience: October 21, 2021
California
1 review
0 helpful votes
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Love it!
October 21, 2021

I love PatPat. Not only ate the styles super cute but the quality is soft and washes well with toddlers. Their customer service is amazing especially Jann.

Date of experience: October 21, 2021
Australia
1 review
0 helpful votes
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Thank you so much Phoebe for your help.
I ordered some clothes for my nephew but by mistake I purchased wrong size then I request for exchange and [Phoebe] You totally understand my problem and resolve it with in 2 days. Service and stuff of Pat pat is always highly satisfying. I am using this for my newborn as well I am always happy with your products and all the stuff is at very reasonable price. Thank you again for your help.

Gurpreet

Date of experience: October 21, 2021
Florida
1 review
0 helpful votes
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I love patpat store
October 21, 2021

I love patpat store! I bought some items for my baby girl (0-3months) and I already have my cart full of the new item for 3-6months! Great quality! Cute outfits! Amazing prices!

Date of experience: October 20, 2021
Australia
1 review
0 helpful votes
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Thankfull
October 21, 2021

Thank you CASSEYLENE for your response to resolve my problem with my missing item in my order. I love your products and will go for more orders.

Date of experience: October 20, 2021
Oklahoma
1 review
0 helpful votes
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Customer service
October 21, 2021

Customer service was very helpful on letting me know what to do to return my outfit and they got back to me very quickly I'm very satisfied with PatPat

Date of experience: October 20, 2021
Florida
1 review
0 helpful votes
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Great quality
October 21, 2021

I love buying on the PatPat app, they are clothes with good quality, good price and have different styles and prints

Date of experience: October 20, 2021
Mexico
1 review
0 helpful votes
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Excelente
October 21, 2021

Me encanta! He comprado ropa para mis hijas y toda ha salido perfecta, mis hijas se miran hermosas y muchas amigas me preguntan dónde compro su ropa.

Date of experience: October 20, 2021
GB
1 review
0 helpful votes
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It's Great!
October 21, 2021

We love PatPat, my boy always looks smart/stylish and it doesn't cost me the earth for good quality clothes!

Date of experience: October 20, 2021
Switzerland
1 review
0 helpful votes
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Great
October 21, 2021

Casseylene give me good and quick answers. It was a good service. Thanks for this. The translator was also very good for my language.

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
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Wrong payment and lost voucher
October 20, 2021

1. They issued a refund voucher, which was not available some days later
2. They issued refund with wrong amount(CAD55) vs CAD70.

Did not get the issue resolved in past 30 days. It's been frustrating to exchange emails and explain issue everyday in email. They don't even have facility to call customer service.

Date of experience: October 20, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We sincerely apologize for the issues you have encountered which prevented your from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

From the business

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patpat.com
Mountain View, CA, United States
+3376