PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
Muy bien servició y muy eficiente, me atendieron muy rápido con una muy buena solución a mi problema
Esta App la descubrí recientemente y he realizado varias compras y estoy fascinada las prendas son hermosas y a buen precio definitivamente la recomiendo a las mamis que quieren ropa linda y a buen precio para sus niños, hay muchas ofertas y cualquier inconveniente te lo resuelven muy bien los de soporte, es de lo mejor.
I am in love with patpat they have really good stuff along with stylish and good fabric stuff thanks patpat
Frankly, this site "PatPat" is one of the best sites that I dealt with by purchasing, and when I encountered some problems, they provided me with quick solutions and positive responses until the matter ended well. I would like to thank those in charge of the site, and I would like to thank Rachel very much for solving the problem of the delay in the arrival of the goods, which I am waiting for after several days. From experience, I recommend buying from them because dealing with them is easy and comfortable and without any problems, so I wish them more progress and prosperity in this beautiful project and I thank them for this excellent and wonderful effort.
My best greetings
I had some issues with my order but the CASSEYLENE from Patpat customer service tried best to resolve my issue.
Thanks patpat team and CASSEYLENE for your help.
JUNABELLE Was very kind and helpful in assisting me with my refund. Quick and polite customer service.
I have been buying clothes from PatPat since I got pregnant, from maternity clothes to baby clothes and I must say I'm just in love with their price to quality. Not only the clothes are really good but the customer service is also spot on. My issue with some clothes that were too big for my baby was resolved so quickly and effortesly that I was suprised. Best customer experience I ever had! Thank you Rachel!
Love this site and everything I've bought from here, great quality, faster than expected shipping and great customer service, thanks Reyna!
Ottimo sito con prodotti di buona qualitá. Servizio cliente rapido e soddisfacente. Pam ha risolto il mio problema velocemente. Consigliato
Hi Im regular customer at PatPat,,, I always feel good shopping there. In my last order I received one item which was not tht good,, I contacted patpat customer service, and Im amazed how quickly they resolved my issu... They agreed to refund me plus I can keep the product. Wow patpat u, r amazing
I, ll keep purchasing from patpat n I highly recommend everyone to visit their website n grab amazing deals...
Thanks patpat customer service
Excellent customer service, my returns and refund were dealt with very efficiently. I would highly recommend PatPat
Jann used very good customer service skills and helped me resolve my concern, in a timely fashion as well.
I recently made an order by mistake and had to have it canceled. Thanks to Junabelle this was quickly resolved.
From Val
I ordered the wrong item, so I contacted Pat pat, they came back to me very quickly and was packaged in lovely bags. Very impressed.
Love this dress. Quality is really good. Can't wait to dress up my daughter… thank you PatPat I will definitely order again
I ordered clothes for the baby great are very happy I recommend pat pat thank you pat pat. I will order again
Very pleased with this site and products. There was a shipping delay but received a email from Pat pat... Kim B she compensated for the shipping issues along with apology for the delay. Very satisfied
Great customer service by HAM B.
She helped me to resolve my issue. B she aas fast, efficient and she respond to all my queries very efficiently
Merci patpat... Je recommande PatPat à tous. Bonne communication délai de livraison rapide... marchandise conforme à la description merci PatPat. Je ferais mes achats désormais ici.
Ms. Maria is the best. She was very helpfull and able to resolv the incidence with my order. Brava! :)
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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