PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
I reached out to Pam about my problem and she resolved it fast and didn't make it difficult for me. I am happy with the quick problem solving that Pat Pat provides.
Pat pat has really helped me a lot in choosing good for my children, I'm so happy that I've got that one brand which i can trust blindly. They're working super hard to satisfy their customers which we can see in their production and quality. Keep it up guys.
Good customer service and the products are good with reasonable price and the shipping is also fast and packing is good
Ottimo servizio di SUSIE B una persona disponibile e che ha risolto il mio problema nel miglior modo possibile. Di nuovo grazie.
I have order to PatPat 9n 16 September 2021. I don't know where is my order. I have sent many emails to this app but no answer.
I think that I have been deceived. I will make an request to my state for deceived.
I Ordered a dress, the fabric is So Good, the colors are so Eye catching, the stitching was so fine and perfect, delivery time was so quick. After purchasing Patpat. Packing was Excellent
All the stuff is wonderful, Service is good too, Cheap and best stuff, Very well managed app. Always happy to listen to their customers wishes
Maybe it's just my body type but nothing seems to fit me right. When I order a small it is too small in the bust, and when I order a medium it is way too big in the waist. The baby and kid's clothing seem to fit great! Customer service was helpful in returning the items that don't fit me thankfully. Make sure you check the product description, material matters! Always go for 100% cotton.
They have sooo very cute and affordable cloths for babies! I ordered 4 Items for my baby boy and had problems with the size but the customer service is great and CASSEYLENE was able to solve the problem quickly. Shipping sometimes can take a little long, but its worth waiting. The quality is good and the things are sooo cute. I just ordered again and looking forward to receive the items.
SUSIE B provided excellent customer service support and revolved my matter efficiently. Overall very happy with my experience.
I recently made a purchase on the PatPat website for my baby girl. Their selection is huge with endless options to select from. Being a mother, I went ahead and ordered X amount of items to be shipped to my house. The package came in nicely packed and boy I had the joy unpacking these goodies. Everything came in as planned minus a couple of items that did not fit properly. I reached out to PatPat and my angel MEAH at PatPat assisted me with the return process immediately. The way how she guided me through the process was painless! She's the epitome of customer service!
I love pat pat. Love the variety they have and good quality. Excellent customer service. Overall great experience
Ho acquistato bellissimi capi d abbigliamento per i miei figli. Rapporto qualità /prezzo ottimo e abiti davvero originali. Ottima anche l. Assistenza che mi ha risolto un problemino in pochissimo tempo( ringrazio l assistente SusieB). Inoltre sul sito so o presenti dei completi per famiglie ( ad esempio pigiama natalizi) che non mi farò scappare!
The best place to buy for children. Thanks to REYNA for all the help with orders. My reccomendation.
I always love to do shopping for my baby he is wearing all the clothes and toys from patpat since he born I love the quality, variety of clothes very fast service good packaging
I bought winter hooded jumpsuit (Size 6-9 months) for my 6 months old baby boy and it fits perfectly. Exactly same as shown in the picture and material is really soft. My baby was cozy on Halloween breezy evening and he got lot of compliments too.
I've ordered from this company 4 times already. One order was for a photo shoot for my kids and I have gotten nothing but compliments on the clothes! Fast shipping, great quality clothes, and all at such an amazing price. I'll be buying so much more in the future!
My package was sent to the incorrect address and I contacted PatPat and they were very helpful. They were able to resend my package with the same items and I didn't have to repay. It took around 5-6 hours to complete my redelivery and I am very happy with my experience.
I m very satisfied with the customer service especially jaan he responded me very fast and resolved my issue in less than 6 hours
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ana,
We are sorry to hear that you have not received your order yet. We sincerely apologize for the delay in receiving your order.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.