PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
I purchased few dresses for my nieces from pat pat. I was very happy with the products that came in. One of the dresses were not exactly what they seemed, their amazing customer service helped me return that dress and refund came back really soon.
I know that i will be shopping from here again
Fast easy shipping and very nice material, I always find very good prices in the daily deals, I made 4 orders till now and I'm looking for more
Service après vente rapide (réponse rapide, polie, compréhensible, réactivité ++) et proposition correcte (remboursement de 50% des articles)
I loved the mommy and me swimsuit I got for myself and my daughter. The quality and price was great and it fit true to size. I also got the LED toddler sneakers which I loved. They were worth the money spent and will definitely be shopping here again.
Nonostante il mio pacco si sia perso l assistenza si è subito preoccupata di riferirmi il fatto accaduto e per scusarsi mi hanno mandato uno sconto
A bit difficult start with customer service team, but experience ended nicely, in a win win way.
Myco was the best! Thank you for your support!
The baby clothing is very soft and cute. The only negative thing is that it takes almost a month to be delivered.
Dresses adorable! Definitely go by the size chart & not by what you normally order. Great customer service.
Great service! Good fabrics! Nice cuts!
Seconded order I made had a sizing mistake customer service responded promptly. Addressed and fixed the issue
Avoid this website, worth service and quality ever! I place two matching outfit for my daughter and i and after 4 weeks i received completely different items and size for the ones i order. Super chip and bad quality and they don't look like the pictures they advertise.
So disappointed. The customer service is the worth they send me tracking number that wasn't found and them the never replay back.
Waisted of money and time.
DON'T BUY FROM THIS WEBSITE.
Thank you for the effective and prompt resolution of the problems that have arisen with the order. It's nice to work with such a team. SERVICE SERVICE AT THE HEIGHT!
So far all my transactions have been done in time, and products arrived as on pictures (expectations matched).
Also I got a very quick response and resolution upon my inquiry after I forgot to apply a discount.
On top of that, Pat Pat proactively appologized for delay of my order and offered a discount on my next purchase.
So, I can really say that so far I am very pleased.
Excellent service, the staff is very kind and always available to help. The products correspond completely to the pictures on the website.
I placed an order that never arrived and had to contact Patpat repeatedly before finding out that it was lost. Patpat offered to replace it with a 10% discount, but being baby clothes I had to buy them somewhere else after a month and a half wait. It took me quite an effort to finally get them to agree to give me my money back, but I am still waiting two months after placing my order.
THEY DON´T KEEP THEIR PROMISED DATES
THEY REPLY IN NICE EMAILS BUT NEVER RESOLVE ISSUES
DO NOT USE THIS PEOPLE
I ordered the wrong size and my agent was so cooperative and understanding in dealing with it. They apologised over and over, even though it was completely my mistake. The products arrived fairly quickly, but I still got an email apologising for the delay. I'll definitely use PatPat again.
Even my package was lost, you guys still contact me and updated me about it...
Thank you for a kind service
I'm very happy that I buy clothes on this page. Clothes aren't expensive, but they are very good quality. They are beautiful. Contact with the costumers service is very good and quick. Soon I will get another order fromore you. Thank you Pat Pat ;)
J'ai commander 15 articles
Il s'est avéré qu'un de ces articles n'était finalement plus en stock suite à un problème fournisseur. Cela m'a été signalé très rapidement dans un message très cordiale, j'ai eu le remboursement de l'article manquant tout aussi rapidement plus un bon de réduction sur une éventuelle prochaine commande. Les délais sont assez longs c'est vrai mais cela est précisé à la commande, presque arriver à la date échéante je commençais à minquiéter, j'ai donc envoyé un mail au service client car je voyais mon colis qui ne bougeait pas depuis plusieurs jours, il m'ont répondu très vite, encore une fois très cordialement. Chaque fois que je les ai contacté j'ai eu réponse sous 24hr. La qualité des tissu dépend des articles j'ai eu des articles avec des matières superbe et d'autres un peu moins il faut le reconnaître mais rien de méchant. Je trouve certains commentaires un peu de mauvaise foi car acheté à ce prix des articles qui viennent de Chine et s'attendre à la qualité de certaines grandes marques n'est pas raisonnable... Pareilles pour les délais, c'est énormes mais on est prévenu (pour 1 mois, au delà effectivement mieux vaut se manifesté).
Je recommande ce site pour les gens patients^^
I have ordered 4 dress and they were all were in good condition and as shown in the photo. Thank you for PatPat for making a good mommy and daughter memories.
Cute clothes for babies! The sizing ran small for the items I ordered. A few were not as high of a quality as Id hoped. When I contacted customer service they provided a faist solution and were very responsive.
From the business
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Kids Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members