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PatPatReviews 6,262

3.8
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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.

service
2,309
value
2,269
shipping
2,271
returns
1,927
quality
2,210
Massachusetts
1 review
0 helpful votes
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Amazing customer service
November 29, 2021

They have great quality clothes at affordable prices and CASSEYLENE helped me so much through customers service and getting my items in the right size!

Date of experience: November 29, 2021
Slovakia
1 review
0 helpful votes
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MARIA
November 29, 2021

Very good experience with pat pat. Fast delivery, professional and considerate approach. If you need to return the goods, friendly approach.

Date of experience: November 29, 2021
California
1 review
0 helpful votes
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When you have orders problem they are fast to resolve thx for the help you guys provide love the items

Date of experience: November 29, 2021
India
15 reviews
4 helpful votes
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Great Collection for kids
November 29, 2021

They have fantastic collection of new types, colors and models, especially for children. The fabric is of excellent quality. This outfit is ideal for children.

Date of experience: November 29, 2021
Kansas
1 review
0 helpful votes
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Highly recommend
November 29, 2021

I highly recommend this app for my kids! Everything fits perfectly I don't have any complaints! My girls wore there outfits well one of them on thanksgiving and they fitted really well!

Date of experience: November 29, 2021
GB
1 review
0 helpful votes
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I love PatPat
November 29, 2021

I am ordering from them since my little baby
Girl was born and I really appreciate their
Support when is needed!
I will be ordering from PatPat in the future
100% because of their very good price and very qualitative clothes

Date of experience: November 29, 2021
Germany
1 review
0 helpful votes
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Preis Leistung stimmt
November 29, 2021

Preis Leistung stimmt
Auch wenn ein paar Sachen nicht ganz mein Geschmack getroffen haben war der Kundenservice entgegenkommend und schnell (Rachel)
Ich würde da nochmal bestellen.

Date of experience: November 28, 2021
Croatia
1 review
0 helpful votes
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Positive review od customer service
November 29, 2021

One sneaker didn't light up so i contacted the customer service (PAM) and they provided a refund based on the pictures and a video that I have sent.

Date of experience: November 28, 2021
Georgia
1 review
0 helpful votes
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Best site to buy from
November 29, 2021

Love this site! They have the cutest clothes, good quality, and amazing prices! I love buying my daughters birthday and special occasions outfits here!

Date of experience: November 28, 2021
Canada
1 review
0 helpful votes
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Good products
November 29, 2021

Nice and good quality of the all products. Happy with customer service they have provided. Thank you PatPat team!

Date of experience: November 28, 2021
Hong Kong
1 review
0 helpful votes
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Refund process
November 29, 2021

So for the first time i was going to return item to patpat so I emailed them about the issue and Janika helped me through the process. They gave me option on return method and i didn't have to return the item too. Thank you for your help. And i am very satisfied with the service provided.

Date of experience: November 28, 2021
Finland
1 review
0 helpful votes
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Great service
November 29, 2021

I have ordered a couple of times and every time every item was perfect. Service costumers is very kind too

Date of experience: November 28, 2021
Norway
1 review
0 helpful votes
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Super fast delivery
November 29, 2021

Fast delivery, nice products. I had some issues with the size but was resolved fast. Good customer service by REYNA

Date of experience: November 28, 2021
Germany
1 review
0 helpful votes
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Patpat
November 29, 2021

Ich liebe Papat ich kann euch nur weiterhin empfehlen, ich liebe Mode von patpat. Ich bin glücklich mit das ich bestellt habe bis jezt und es lohnt sich für den Preis einfach super

Date of experience: November 28, 2021
New Zealand
1 review
0 helpful votes
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Great customer service
November 28, 2021

I recently had some great customer service from Vin at PatPat, I needed to return an item & I was helped right away & my return was processed immediately, I'm very impressed.

Date of experience: November 28, 2021
Missouri
1 review
0 helpful votes
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FeedBack
November 28, 2021

Customer Service Was Very Quick & Responsive, I'll Definitely Shop Again. They Offered Multiple Resolutions.

Date of experience: November 27, 2021
California
1 review
0 helpful votes
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Fast CS Service
November 27, 2021

Bought something last night and had a change of mind, so I emailed them to cancel the order within 1 hour. They don't have a button on their site to cancel it easily (please improve on that). However, the next day got a reply from their CS with my order cancellation. Might try out their site again when they have a promotion.

Date of experience: November 27, 2021
Pakistan
1 review
0 helpful votes
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Good
November 27, 2021

Nice packaging. Fast delivery good customer service. Very good response from customer service. International delivery is fast and get the product on time

Date of experience: November 27, 2021
Oklahoma
1 review
0 helpful votes
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Lost package
November 26, 2021

Unable to reach anyone to get tracking information for my package ordered paid for 2 months ago. I hope my grandkids can still wear for the season the clothes were purchased for if I ever receive the package

Date of experience: November 26, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We sincerely apologize for the delay in receiving your order. This is indeed not the type of experience we strive for. There can be unusual situations, which are contrary to the expectations.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Florida
1 review
0 helpful votes
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Finally found a site that sells adorable little boys clothes! Cutest clothes, amazing prices! And the clothes came sooner than I anticipated!

Date of experience: November 26, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376