PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
I was really satisfied with how my problems was solved quickly and easily. Thank you KRISTIN for help
Look like the picture, good material.
I have already 2 order made on pat pat and I'm happy with the products
Very cute clothes. Prices are affordable. Customer service has been great and very quick. Never have to wait ages for solutions
Hola! Siempre compro en patpat desde que descubrí esta tienda quede encantada, mi bebe luce encantadora y a la moda. En esta ocasión pedí 2 mamelucos y un vestido pero vino todo reducido y no le quedaron suelo pedir un talla mas pero realmente era reducido le explique el asunto a patpat y Cleo me ayudo con un reembolso sin devolución porque vivo en Ecuador y sería realmente costoso pagar de nuevo, mucho más que el producto, así que les recomiendo solo fijarse en los comentarios y en las medidas casi siempre son reales.
Mi sono trovata molto bene con il servizio clienti di Patpat. Le risposte sono rapidissime e ho ricevuto immediatamente il voucher di rimborso come concordato!
Excelente calidad y variedad en sus productos
La atención al cliente es muy amable u siempre tratan de apoyarnos como consumidores
My experience at Patpat has been excellent. I buy clothes for my child and they are beautiful and of excellent quality. On the other hand, the agents of the Help Center, especially MARY, have always answered my questions in an efficient and cordial way. I highly recommend buying from this store.
I was shocked when my order came within a week so I ordered again cause I thought this website was good. My second order… cargo has been broken down for 9 days now! I ordered October 29 and it's currently November 25. Almost a month. I ordered for a holiday to give to my baby cousin and well it's way past that holiday now. Aunt said I can give it on his birthday, December 4, but It's probably not even gonna come by then! You can't even contact customer service, it's just a stupid voice chat thing that barely helps. I asked for where exactly my package was and all I got sent was that cargo was broken and they are trying to fix it. As if I don't already know! Even worse is I can't cancel my order. Seriously disappointed and won't be ordering from here again. I don't even know if my order is even in the U.S.
Muy buena atención y los pedidos a tiempo, la ropa exelente, todo le quedó a mi bebé. Ella es muy feliz con su ropa nueva.
I am satisfied with the services from Patpat generally ranging from their products, packaging, services. The customer care is equally satisfactory totally. I really appreciate PAM specially for handling my customer care issues with speed and precision. My issues got resolved even much sooner than I expected. Thank you so much, PAM. The only backdrop I have with Patpat is how long it takes for my orders to get to me. Maybe because I am in the Netherlands? I am guessing Patpat is not in the same country as I am and therefore the long time it takes for my orders to arrive.
I was very satisfied not only with the products themselves (nice colours, material,… etc) but the service from PatPat team was exclusive. I ordered a few clothes for my baby, but the jumpsuit was too small. So I asked if it would be possible to exchange it. As they did not have a bigger number, they were so kind to offer me a full price refund without wanting me to send the jumpsuit back.
The communication with the service team was extraordinary and they responded quickly and organised everything as they have promised.
Especially Rahmel was very helpful, but also the rest of the team did their job very well.
Thank you for the nice products and thank you for the good service, PatPat!
I will definitely order from you again!
Love the funky clothes I got for my two girls. They are stylish and on trend. Some items run big for size but PatPat was very helpful in organising a refund.
100% satisfied in each product.
Love the design, fabric and everything.
Great customer service, prompt response and delivery on time.
Great service by Patpat, please try to shop online with Patpat. Great offers and very good quality.
The company's experts handled my issue amazingly quickly and in a very professional manner, thank you!
Hello PatPat are you really serious to serve your customer? I requested for a refund in Sept 4 my last purchase. You are claiming that u have refunded which I never received. For further investigation when I asked for transaction ID u r simply giving me irrelevant info.
Hi,
We sincerely apologize for the inconvenience this issue may have caused you. We are sorry to hear that you have not received your refund yet.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
I have been using PatPat for my son for the last 2 years and am very much satisfied with clothes quality and prices. Their customer service is great too. This site has cute boys clothes which are difficult to find in other brands. They even have some variety of clothes for moms like us
Order clothes for my 2 girls, package came quick had issues with some items but was quickly resolved by May. Great purchase overall.
Thank you so much to CASSEYLENE for helping me out with my order. I couldn't be more
Happier with all my clothes for me and my family and the service was fast and kind.
The clothes are so soft and nice, if it's cotton it will be 100% I like everything in PatPat and my daughter like her clothes
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We sincerely apologize for the inconvenience this issue may have caused you. We are sorry to hear that you have not received your refund yet.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.