PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
Unfortunately my order was cancelled but PatPat very soon ready to refund my money and reply my email in very good way. I am very happy to see that they respect their customers.
I really loved this app, all the designs and the options that they have, for individuals and family. I have few years buying our outfits for Christmas, summer and others. I also like to mention that when something happens the response for refund or exchanges are so quick and efficient. Thank you Romel for your help
J'adore qualité top du rop
Je suis fière d'avoir mon bébé avec des abeilles top qualité rien A dire
Merci pour cette marque
Overall, I have been very happy with PatPat and am a repeat customer. Two of the items in a recent order didn't fit well and Casseylene with customer service went above and beyond to assist me with a refund. The items we kept look really adorable on our daughter! She has been wearing the long-sleeve hooded sweatshirt dress as much as possible and it is very comfortable and cute.
Glenn was awesome helping with my returns! I love the selection and quality of all of the clothes, especially the Christmas pajamas
Bellissimi abbigliamenti e accessori... mi sono trovata benissimo la taglia calza bene e sono contenta di poter cambiare sempre gli outfit a mia figlia
They have the best customer service. MARIA from PatPat took her time on a Sunday afternoon to assist me with my issue with a package. They are the best.
I bought so much and everything is perfect and the cutest. You would not be disappointed! I plan on purchasing more!
The very first thing we want affordable and good stuff. Patpat is best for kids which you will check on the websites, exact you will get.And very amazing thing we can get family stuff same for all person in the family, for some special events. Stay tuned and try patpat. 100%Recommended
I adore the childrens clothing and sets from PatPat. They are decent quality for the crazy affordable prices love the matching family sets
PatPat has a lot of great clothes, especially for kids. Fun app to shop on. Cute and unique designs. Good quality.
The customer service was very helpful when I accidentally ordered two of the same item. KRISTIN quickly processed the refund for me. Thanks Pat pat.
I am more than happy to do shopping in patpat website and to deal with the customers services. So recommend
I started off with a bad experience I never received my items but I emailed pat pat and within an hour I got an email back and my problem was resolved loved the clothes and even better I love the price thank you.
I am very happy with my order, my already arrived in Spain super fast, above in your first order you can get st 4 pieces for only € 0.85 plus discounts 20%, and customer service is very fast to answer very quickly, I had an article that I want to return because it is small, they have replaced the money and they have given me the garment, they told me that it is not necessary to return it thanks PATPAT
This site is great... I find all my baby clothes in there. I even purchase for me as well but they boy baby clothing are so adorable... The fabrics are amazing... feels great on skin. And delivery was notlong at all and they keep you updatsd throughout the process... They are a great team. Love it
I ordered a Thanksgiving outfit a little late and PatPat refunded me right away/canceled my order. Great customer service!
The customer support team was very quick in responding to my delivery address update request.
I requested the update this morning and the address was updated this morning.
Received pajamas for the whole family and they are so soft and warm - very pleased with quality and they look great!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.