PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
Quality clothes at a cheap price and their customer care are very supportive. Definitely, I will order more.
PatPat is the BEST to order children clothes off, they are such a wide variety for both boys, girls & gender neutral. Not to mention the price is right! I'm very pleased with every item I have received and would recommend PatPat to everyone!
Here are two of the many outfits I ordered!
PatPat is a website where I get all my daughter clothes from they have a lot of cute outfits for all ages
I love the dresses for my baby girl. Also ordered hair accessories and shoes and absolutely in love with it.
Thank you Kristin your excellent customer service and easy return process. Definetely will be ordering again from PatPat
I love patpat, I've been buying from the since I was pregnant now my baby is 2 months old I'm still buying I'm always satisfied I love their clothing fabric and their shipping process is excellent.
I am a happy customer since 1.5 years. My baby girl using pat pat stuff only. Best cloths ever and price is very genuine.
Katherine came on board and took my issue and made a solution of it. I was very grateful and thankful and it happened all in the same day.
Yall r awesome I ordered a shirt in the size I wanted was to small yall gave me credit to reorder and didn't want the shirt bk that's to small said I could give it to someone
Amazing quality clothes with super friendly customer service! Couldn't be happier with every order I've made through this website! If you haven't tried it, try it now! You won't regret it! Quick delivery to the UK!
I was so happy with the Xmas pyjamas I received from patpat.
I like their excellent services and product quality, plus KUENZLER services are the best.
I felt loved by their product and recommended it to everyone
Had ordered matching sweaters for family photos. The material was great and they looked so cute! Sadly it wasn't the right sizes for my husband and son. I was able to get in contact with customer service and they are so helpful!
They have such a wonderful selections of beautiful clothes for baby girls to wear for holidays and seasons.
I had an issue that was promptly resolved by Mary. She was very nice and quick about it.
I'd recommend PatPat store to everyone!
They are truly the best I most confess, when you buy their product it you got a damaged one they will refund your money back to you and you will still keep the damaged item to yourself or you give it out, to be honest they are the best...
The quality of cloths are extremely great, they have new designs every season and prices are unbeatable, I'm a happy customer! Highly recommend PatPat for kids cloths.
The clothes are very affordable and of nicer quality. I love all of them. And it makes my daughter look more cuter with the dresses I got.
I ordered so many clothes from Patpat for my son &&& i couldn't be more excited. Such cute clothes && reasonably priced.
We are so happy to find your website, we have till 1 year buying from you and we love all of outfits, you are the best
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.