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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I purchased two orders by mistake. I need a cancel that orders and I send an email for cancellation. Patpat give a great service for me and I really appreciate your service jeffc. Thank you so much
Crystal did a great job helping us get a refund for some items that didn't fit. Overall we have always liked our clothing that we have ordered from Patpat!
Patpat is amazing and it honestly makes shopping more fun and easy. There's so many varieties of clothing for babies. The quality is great. Great customer service and very quick shipping! I highly recommend patpat!
Just amazing quality and fast delivery, I was very impressed with my order. I will definitely be purchasing from them again.
PatPat merchandise is over the top. I placed a order fast shipping received my items came packaged and secured. All the items are great quality I have no complaints what so ever. I can't wait to make my next purchase.
I had a problem with a set of family christmas pajamas I ordered - they were much lighter material than I was expecting and not warm enough to wear in the winter. They would have been perfect for warmer weather &. The design was lovely. Customer service agent Susie B was excellent and responded very promptly and we came to a satisfactory solution to the issue.
Patpat clothes are very nice quality and true to size. I live in the US and I ordered Oct 10th. I rec'd all items Oct 20th. That is amazing shipping and specially because of how far they come. Love this site.
All came perfectly, it just late 9 days to deliver at my home! O loved everything, the sixes were good, the quality it's very good for the price!
Me encanta todo lo que compramos para nosotros y nuestro hijo.
Mi hijo tiene 19 meses y le cogimonla talla 2años y genial
I ordered thrice and never disappointed. Clothes are beautiful and comfortable. Material are smooth
Best price
Mi paquete se perdió pero pat pat muy amables me dieron un cupón y además la atención de ROHANIE fue estupenda
REYNA fue la encargada de guiarme y explicarme como resolveria la empresa por la pieza faltante con una excelente respuesta y soy una clienta satisfecha
Loved patpat. Will definitely order more clothes from here. I had some issue with the order. They were kind enough to go through my issue and got it solved. Thank you patpat. Thanks Romal for helping me solve the issue
Order a ton of things for my daughter and a few thu is for myself. Very pleased with the quality, delivery time and cost.
Scam. They sent the wrong items and there's no way to return -- just dead end loops online. Save your money and buy somewhere legit.
I am glad I have found this site, I love everything and have ordered many times for our new baby on the way, clothing is great quality as well..
Absolutely love this company. I can't justify spending a ton of money on my child's clothes when she will grow out of them so quickly.
The pricing is so reasonable. So much variety and they have the same styles as small boutiques that sell their items for quadruple the price.
רציתי להגיד קודם כל שאני מאוד מרוצה מכל הרכישה שביצעתי הגיע אלי במהירות ובאיכות מדהימה אין ספק שאמשיך לרכוש באתר
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Greetings,
We apologize if the items you received did not meet your expectations.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more about our Refund and Return Policy, kindly check on the link below:
https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902