business logo of PatPat

PatPatReviews 6,262

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PatPat?
grey star
grey star
grey star
grey star
grey star

PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

We monitor reviews for authenticity

Greece
1 review
0 helpful votes
Follow Eirini M.
Unfollow Eirini M.
Share Review
Report Review

Everything were fine
October 26, 2020

I received my order with a mistake, I communicated with Pat pat and they solved the mistake right away

Date of experience: October 26, 2020
Florida
1 review
0 helpful votes
Follow Ashley G.
Unfollow Ashley G.
Share Review
Report Review

Great help
October 26, 2020

I had an issue and they helped me with my order and were great! I'm pleased with how they help every time!

Date of experience: October 26, 2020
Louisiana
1 review
1 helpful vote
Follow Xan C.
Unfollow Xan C.
Share Review
Report Review

Customer service
October 26, 2020

After receiving my order it was noted one of the dresses were completely see through for my little toddler. April was my person of contact at PatPat and took care of my concerns in a very timely and professional manner... all in all all the other items ordered were just as I hoped for and adorable
Thanks for your great customer service

+1
Date of experience: October 26, 2020
Sweden
1 review
0 helpful votes
Follow Sandra H.
Unfollow Sandra H.
Share Review
Report Review

Problem with the package
October 26, 2020

I had a problem with the package. On 15 October, I got a message that the package had been delivered. The package was gone for the next few days so I wrote an email to Patpat. Kristian C reply was immediate. We were in contact for almost 2 weeks because the courier didn't reply to any e-mail. Kristian C. Became very interested in this matter. It's courier's fault, but Kristian C. Helped me and I'll get the same second order for free. I'm very happy that they got so interested and helped me get back clothes for my daughter.

One more time Thank You KRISTIAN C.

Date of experience: October 26, 2020
GB
1 review
0 helpful votes
Follow Jorna B.
Unfollow Jorna B.
Share Review
Report Review

Products
October 26, 2020

Brilliant service brilliant products brilliant price brilliant quality quick delivery highly recommend to everyone

Date of experience: October 26, 2020
Maryland
1 review
0 helpful votes
Follow Jennyre H.
Unfollow Jennyre H.
Share Review
Report Review

Execente atención
October 26, 2020

Mi problema fue resuelto en menos de las 48 horas previstas, ahora solo espero mi reembolso. Fui atendido por Raquel quien resolvió mi problema de manera rapida y oportuna. Gracias

Date of experience: October 26, 2020
Canada
1 review
0 helpful votes
Follow Isabel G.
Unfollow Isabel G.
Share Review
Report Review

Excellent service
October 26, 2020

Suite à un défaut de grandeur, Arrdev a eu un excellent suivi avec moi pour résoudre mon problème. Rapide, efficace, merci pour l'excellent service.

Date of experience: October 26, 2020
Italy
1 review
0 helpful votes
Follow roberta g.
Unfollow roberta g.
Share Review
Report Review

Thank you!
October 26, 2020

I wrote the wrong shipping address and Susie B. Kindly change it with the right one. I haven't received my order instead but I place it only a week ago, so I'm waiting the cloths for my nephew, but I'm happy because I resolved my problem.

Date of experience: October 26, 2020
Australia
1 review
0 helpful votes
Follow Gurpreet K.
Unfollow Gurpreet K.
Share Review
Report Review

Dealing with Coustomer is very good. Instant responding and very good staff, rohanie solve my issues very quickly

Date of experience: October 26, 2020
Australia
1 review
0 helpful votes
Follow Stella X.
Unfollow Stella X.
Share Review
Report Review

I ordered 5 items including 3 dresses for myself and 2 for my baby.
They're all good material for postnatal women and soft and comfortable for little ones.
Customer service Heinz Paul also helped a lot, really appreciate and will come back for more.

Date of experience: October 26, 2020
California
1 review
0 helpful votes
Follow Pradeep P.
Unfollow Pradeep P.
Share Review
Report Review

Best Patpat support team
October 26, 2020

I recently contacted Pat pat customer service and KUENZLER was very helpful in addressing my concern on voucher that I had. He was very kind and polite while answering all my questions and was able to resolve my issue in just 2 emails. Very thankful and appreciate KUENZLER for his help. Amazing experience with PatPat. Keep up the good work!

Date of experience: October 25, 2020
GB
1 review
0 helpful votes
Follow Lauren G.
Unfollow Lauren G.
Share Review
Report Review

Very happy
October 26, 2020

I'm so happy with my order. I held off for a while as I wasn't sure it would be so good considering how great the pricing is. But the timing and quality were very good and exactly as the pictures show. Very happy

Date of experience: October 25, 2020
Canada
1 review
0 helpful votes
Follow Mun P.
Unfollow Mun P.
Share Review
Report Review

Delayed order
October 26, 2020

I had wonderful experience with patpat customer service when my order got delayed i was worried that i might not receive on time. Jeffc from customer service resolved my problem by keeping me update with my order status.

Date of experience: October 25, 2020
Canada
1 review
0 helpful votes
Follow Renae N.
Unfollow Renae N.
Share Review
Report Review

Affordable clothing and great quality. Customer service is efficient. Kuenzler resolved my issue in a timely manner and exceeded my expectations. Thank you PatPat.

Date of experience: October 25, 2020
Oregon
1 review
0 helpful votes
Follow Tuyen N.
Unfollow Tuyen N.
Share Review
Report Review

Good clothes
October 26, 2020

I am satisfied when shopping at pat pat because the support for customers is quite good, many cute items

Date of experience: October 25, 2020
Peru
1 review
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Share Review
Report Review

Thanks for your help!
October 26, 2020

Hi. I want to thank you guys for the help, specially MELVIN, who I talked to. Basically, I wrote a wrong address in my order and he managed to corrected it very fast. Thanks again.

Date of experience: October 25, 2020
Ireland
1 review
0 helpful votes
Follow Gabriele K.
Unfollow Gabriele K.
Share Review
Report Review

Fits perfectly
October 26, 2020

Very pleased with the quality and it fits perfectly. Quality and the money they are asking are really good. Thank you very much!

Date of experience: October 25, 2020
Iowa
1 review
0 helpful votes
Follow Kylie C.
Unfollow Kylie C.
Share Review
Report Review

Great customer service
October 26, 2020

Thank you Jomarie for your help with customer service. Great quality clothes for the price! Thank you PatPat!

Date of experience: October 25, 2020
TT
1 review
0 helpful votes
Follow Keo H.
Unfollow Keo H.
Share Review
Report Review

Kristan C was amazingly helpful with helping resolve an issue that I had. Due to this I definitely will continue to order stuff from PATPAT.
Thank you so much Kristian C! Excellent customer service. Patpat is lucky to have you!

Date of experience: October 25, 2020
Pakistan
1 review
0 helpful votes
Follow Alishba S.
Unfollow Alishba S.
Share Review
Report Review

Clothing review
October 26, 2020

I am totally in love with patpat new born collection. I ordered almost 18 dresses for my newbie and each one of them is super cute. Perfect quality and I cannot trust any other brand other than patpat.

Date of experience: October 25, 2020

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3376