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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I would like to take the opportunity to thank KUENZLER for helping me sort out my order. I ordered a few maternity items which were the wrong size and when you're pregnant you want something that fits comfortably. I was given reassurance and my issue was sorted allowing me to get a refund for the products which I provided photos for. This really takes the easy out of having to leave home to re-post them due to COVID-19. Thank you for your great customer service and timely response.
I love my order recently received last week. However the sizes ordered in both were wrong
Phoebe started working with me to bring it to a resolution. I tried numerous times to load pics but your site wouldn't accept them.
Love the clothes - they are cute and affordable. My kids love them. REYNAC was helpful in fixing a customer service issue.
Great customer service from Karmi.
Problems resolved fairly and efficiently.
Requested refined for some items that were too large was sorted quickly.
Thanks patpat for your lovely baby clothes I would 100% recommend you to anyone you have been very helpful with sending me emails and the clothes might be a little late but I understand it's hard to ship due to covid but definitely worth waiting for I just love my baby clothes I get from patpat
Excellent service and good quality stuff. Free shipping. I love shopping with PatPat. Recommended to all
Recomiendo pat pat la ropa es de buena calidad, buen precio y diseño lindo
Tuve un pequeño problema con una prenda y Karmi una persona de servicio a cliente lo resolvio rápido y muy amablemente estoy contenta y satisfecha con mi compra
This store is amazing they have wonderful and trandy clothes at very affordable prices love it. We will order again
Great service.
Good materiel.
I am happy with my order.
All clothes are good, nice and great quality.
My order from PatPat is fantastic! The kids and baby clothes I received are super nice and good quality. The women's clothes were also very nice and good quality. I received some bras as well that did not fit me well, but their customer service, in particular Rohanie, took great care of me and made my return very simple! Thank you PatPat!
Thank you Pearl at PayPal for your fantastic customer care. I raised a query for an item and it has been resolved quickly and with the best customer care I have experienced in quite some time. Will definitely purchase from here again.
Very quick response when I had an issue with sizing and very accommodating. April was a great help. The outfit ran a little big and April was a great help.
A really nice webshop with cute stuff. I really think these socks are so sweet and fun. They are wonderfully warm!
Love the outfits I ordered. And they are very accommodating if you have any issues or concerns. The clothing are quality and affordable,
The reason I have to rate a 4 has nothing to do with the shipping or quality of the clothing. It has to do with customer support. I screenshotted the number of times I have ordered because my status wasn't showing the correct status. I was told that it was due to purchasing via the web not the mobil app. I explained that when I tried purchasing via the app, it was glitching and because I needed the order before Christmas, I purchased it on the web browser. Patpat did not honor the 2 purchases. I spent a lot and given the circumstances, I believe they should have honored it. I love their clothing and will continue buying from them but it's unfortunate that they don't help their customers. I have promoted their brand on my social media platforms and always tag them to get them out there.
They are the best God Material quality and God prices I'm a client of patpat sins my baby I highly recomend them Thank you patpat.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members