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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Backpack Diaper Bag
October 28, 2020

Beautiful Diaper Bag, very functional! Took awhile to get it, but communication from customer service was great! I'm very pleased with the quality!

Date of experience: October 27, 2020
New Jersey
1 review
0 helpful votes
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Great customer service
October 28, 2020

Great customer service! Jonalyn helped refund me for the items that did not fit in a prompt manner. Will definitely order again.

Date of experience: October 27, 2020
GB
1 review
0 helpful votes
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Great value for money
October 28, 2020

Lovely selection of children's clothing, all sorts of hats socks bibs an just so much more for the kiddies I just love it love it

Date of experience: October 27, 2020
Canada
1 review
0 helpful votes
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Will not purchase again.
October 27, 2020

Not only did I get the wrong sizes for the shoes I ordered, but to return it would cost me more money.
So, they decided to refund me, and didn't refund the whole amount (shipping), even though the shipping I paid for, I didn't receive. It said 7-10 business days after shipping and it was a week past that.
Ii ended up paying $32 CAD and they only refunded me $12.
Why did I pay for shipping still on something that wasn't what I ordered and was still really late.
It isn't worth it to order from this site if there is a problem.

Date of experience: October 27, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.

If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner

Germany
2 reviews
0 helpful votes
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Very comfortable for my daughter!
The material is very good!
I recommend all mothers to shop at Pat Pat!

Date of experience: October 27, 2020
Spain
1 review
0 helpful votes
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Ropa que merece la pena
October 27, 2020

Me encanta lo bonita y suave que es la ropa. Soy de las de pensar que para bebés no merece la pena gastar gran cantidad de dinero en ropa, ya que el periodo en el que la pueden usar es muy corto. Tienen unos precios geniales y parece que envían a gran parte del mundo, volveré a comprar sin duda, ya que mi sobrina vive en Taiwán y es super caro si lo pido primero a España y luego la envío allí, así que pondré la dirección de allí directamente para el envío (a ver si la consigo en chino jeje)

Date of experience: October 27, 2020
Italy
1 review
0 helpful votes
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Sito perfetto
October 27, 2020

Ho acquistato più vestiti per le mie bimbe, tutti arrivati in tempi molto brevi e tutti di ottima qualità. Sito veramente eccezionale

Date of experience: October 27, 2020
New Jersey
1 review
0 helpful votes
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Amazing
October 27, 2020

Great quality clothing but affordable. Clothing from mommy to baby, all gorgeous. I couldn't be happier with my purchases

Date of experience: October 27, 2020
France
1 review
0 helpful votes
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Excellent patpat
October 28, 2020

Patpat I love it! Rachel from customer service guided me very well. Responsive customer service, Rachel got back to me within 12 hours! Thanks to rachel and the whole patpat team! I have already placed 3 orders in 3 months. Delivery time: 7 days! Very fast! I recommend patpat to those around me, very attractive price and unbeatable given the high quality of the article. And my kids are fans of it. Thank you patpat!

Date of experience: October 27, 2020
GB
2 reviews
1 helpful vote
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Usually I don't write reviews but I promised myself I will review for PatPat. As not only they are a new brand for shopping but also because they have a top notch customer service. Frankly speaking I was initially worried if the items will of quality and if the customer service will ever answer back... the usual doubts that any online shopper will have while shopping to a new brand. I must say one can trust PatPat as Not only their products are of good quality and it reached me on time and refund was also processed promptly without hassle. And customer service always replied back in 24hrs.

Date of experience: October 27, 2020
Germany
1 review
0 helpful votes
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Excellent treatment and excellent service, it wouldn't be the last time
لقد استمتعت مع هذه الخدمة انها ممتازة

Date of experience: October 27, 2020
GB
1 review
0 helpful votes
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Would shop again
October 28, 2020

Very good quality and when accidentally recieved wrong items promptly gave me a refund and told me I could keep the items they sent

Date of experience: October 27, 2020
Slovakia
1 review
0 helpful votes
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I have really gut experience with PatPat customer service. They solved my problem very quick to my satisfaction

Date of experience: October 27, 2020
Florida
1 review
0 helpful votes
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Fast and helpful
October 27, 2020

I had place a Xmas family match order but my mistake one item was incorrect my fault. I contact them right away for them to help me I was very happy with the service via email very nice kinds and FAST. Now not only I was able to fix the mistake I even place a 2 order very happy. And great deals!

Date of experience: October 26, 2020
Texas
1 review
0 helpful votes
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Patpat
October 27, 2020

Me encanta todo lo que he comprado hasta el día de hoy y espero seguir comprando y lo he recomendado a mis amigas y familia

Date of experience: October 26, 2020
Mexico
1 review
0 helpful votes
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Satisfacción
October 27, 2020

Son amables al responderte y los artículos son muy buenos y super lindos.
Lo recomiendo, compras seguras o te regresan tu dinero

Date of experience: October 26, 2020
Australia
1 review
0 helpful votes
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Good customer service and timely response. I appreciate the response. I wanted the refund for some items for which i was not satisfied with the quality. They agreed to refund. Thanks PatPat.

Date of experience: October 26, 2020
Mexico
1 review
0 helpful votes
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Excelente calidad.
October 26, 2020

Me gusta que la calidad del producto es bueno, como mamás nos encanta ver a nuestros hijos cómodos y felices. Patpat nos da excelente comodidad y accesibles precios. Me agrada saber que les interesa mejor la página. Super recomendado.

Date of experience: October 26, 2020
Italy
1 review
0 helpful votes
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Tutti i vestiti che sono arrivati sono di materiale ottimo e la spedizione super veloce, non vedo l ora di riacquistare

Date of experience: October 26, 2020
Germany
1 review
0 helpful votes
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Satisfied!
October 26, 2020

What to say? Super efficient and professional, thank you very much Reyna for processing my file! Fantastic.

Date of experience: October 26, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3376