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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I think the clothes that this company has are very cute. I also like the fact that the family can all dressed the same specially with the pajama pattern. The customer service representative Belle B and he was wonderful with helping me fix my order.
In PatPat i am Lv. 2 Fantastic Mom)))this is so good,,,, PatPat very intersting online shoop... Have a games, have a points, wallet, everytimes i get 10%checked everyday, vaucher,,, great service and always available,,,,
Will definitely be using this store in future. Thank u PatPat
I recently had a baby and before she was born I bought her newborn size clothes. She was very small and didnt fit into the clothes. I couldnt keep them until she grew into them because I didnt have the money to buy her the clothes she needed and keep the clothes from PatPat. I very nice man from Patpat name Paul Heinz was so kind and helpful. He seen I was struggling and gave me a refund and said I could keep the clothes. I thought that was the kindest thing anyone ever did for me. In these times right now with the virus everyone is struggling. I am a disabled woman trying to keep my head above water like everyone else, with the help from PatPat and Paul Heinz I dont have to worry about my newborn daughter having clothes. Thank you so much PatPat and Paul Heinz for your kind heart.
The clothes quality and colour were nice at the given price. Plus Vill managed the refund proces smoothly for the oversized items.
My order got lost on the way and it mever arrived. I reached out for support amd SUSIE B helped me and she got the problem solved.
Thank you
I love PatPat, it's my go-to for accessories and cute outfits. I ordered a bunch of bows but when I received them 4 of them were not what I was expecting & were too small for my baby. I emailed on how to go about getting a refund or return and their customer service rep REYNAC got back to me and helped me right away. I am still a happy customer and will continue ordering from their site for my baby girl!
Design r so nice and quality awesome I will refer every one to try this pat pat prices r do reasanoble
Love this site! Customer service is excellent! Arrdev was a big help! Quality is great and affordable. Anytime I have had an issue it was resolved in 48 hrs or less!
Great customer service! Crystal was very helpful! I had a few items that didn't fit me and there was no hassle at all with returning them and getting a refund. Everything was handled in a quick and timely manor and very friendly! I will definitely order from them again!
Was so worried ordering online but the clothes are amazing! They are gorgeous styles and the sizing is perfect. Have already ordered twice and will be ordering again. Thankyou pat pat
Great quality and very stylish. A little larger than traditional sizes so be cautious. Otherwise, love these items
Ich habe positive Erfahrung mit der Arbeit von PatPat gemacht. Die Qualität der Kleider fand ich nicht besonders gut ( vielleicht bestelle ich uns noch was für den Sommer, in der Hoffnung dass die Qualität dann stimmt) Aber andererseits ist der Preis und die Auswahl an Kleider für Mutter und Tochter einfach unschlagbar. In Deutschland gibt es nichts vergleichbares! Und der Kundenservice ist super Freundlich und schnell! Für die Auswahl, den Preis und den Kundenservice ( durch ROHANIE) würde ich volle fünf Sterne geben. Doch leider stimmt die Qualität nicht ganz, und mir fehlt die Möglichkeit auf Rechnung zu bestellen und unkomplizierter, kostenloser Rückversand wäre echt toll. Dann könnte man viele Kleider bestellen, Zuhause gemütlich anprobieren und das was nicht passt zurück schicken. Dann wäre ich bestimmt ein Stammkunde geworden. So wie es jetzt ist werde ich wahrscheinlich nicht wieder so schnell bestellen.
Trotzdem Liebe Grüße an das Team, ihr leistet eine Tolle Arbeit!
PatPat has good customer service policy and they sell good quality products at low price. Satisfied so far.
I bought a few swimsuits on the website Patpat and after that I realized that I have ordered a wrong sizes. I contacted a Customer Service and Mrs Pearl solved the issue very fast and professionally.
Thank you very much.
Undeniably have the cutest dress and wears specially for kids. I've been a fan of patpats product I have even an app and a level 4buyer until I realizes the price shown on checkout or before you put your card # is way higher like more than 35% higher! Your gonna be surprise when you hit submit order and notiff from card app kicks in! Better check other sites that have no price surprises
PatPat is a Brilliant children's clothing website and is very reasonable too, they also see small household items like lights and kitchen ware. Christmas decorations are lovely. I have purchased lots of children's clothes and shoes and lights and Christmas decorations. The customer service is excellent. I had an issue when I ordered the same dress multiple times and Ham B in customer service was so kind and helpful in getting my problem solved.
Thank you so much for your help...
My experience in PATPAT has been extraordinary I love clothes and they are of very good quality, there is only one problem in sizes and measurements but it is incredible I have recommended it a lot to my followers on instagram, it is really worth buying clothes and shoes that are more what clothes at a good price 10/8 the package arrives fast
Today i received my items from patpat. Brilliant products better than our expectations. Really happy to see that individual items were supplied in transparent zipper bags which are very useful. Good quality and very reasonable price. We're highly recommended for pat pat. Thank you so much.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We're sorry to hear about the confusion you've experienced with the cost of your order. Please note that since we're a United States-based company, all transactions made will be in US dollars. We do advise you to verify if you are viewing the prices in the same currency.
https://www.patpat.com/article/help/helpmain/Why-was-I-charged-more-than-the-total-amount/882
Should you have further questions or concerns, please feel free to contact us through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.