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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Happy with my purchase. Phoebe was very helpful when it came to an issue I needed resolved. She also accomplished things in a timely manner. I would say they do well on their customer service skills.
The clothes is affordable and very cute. I have always had fast shipping. Only mistake or concern I had was my fault for getting the size wrong. April in the customer service fixed the problem so quickly. I love ordering from this shop and will continue to do so. I highly recommend them.
We have been shopping PatPat for over a year. Absolutely our favorite place to get kids clothes. Super cute clothes. Amazing quality. The best deals on price
We live all the matching clothes from PatPat! Always great quality and helpful customer service. I will be a lifelong customer :)
All the products are very cheaper which I purchased. And final sell not allowed returned or exchanged. If there some return items the shipping fee is on you.
If a company have good products how can they not allow return or exchange?
Tienen excelentes ofertas, al realizar mi pago en oxxo no tardó mucho y ya esta eb proceso de entrega a recolección
Love the clothes. I had an issue with one order and Pearl B. Kindly refunded my money. I got a quick response from her and she was very professional. Satisfied customer
I accidentally had the wrong address to ship to. I emailed, and Reynac promptly fixed the issue. Great company.
I like the way you treat with customers. I'm impressed. In future I'll use your website only for shopping. Thankyou
Great product for the price.
Quick delivery. (Around 2 weeks)
Good and fast custumer service
Really like it
Very good service by Elaine N, good quality products. Always answers my problems and very reasonable
I love shopping from Patpat. This store has pretty much everything I need for my little ones, you don't have to break a bank to shop here and you still get quality and beautiful items that is unique. Reyna was exceptional in handling my enquiries and concerns. The shipping was faster than I expected, I recommend this store.
I realized I needed my items before so I needed to cancel my order and Rachel helped me do it it was fast and easy great customer service and love the app they have very nice clothing.
I had a problem with a product purchased on patpat and REYNAC one of the customer service staff solved it best by sending me my order again. Thank you so much REYNAC
Fabolous site. Great offers, even better prices. Support is fantastic. Quick, without unnecessary question. The buyer is here really a king. I can only recommend this site!
Great styles at a convenient price.
Prompt communication about products.
Support from company is as stated
I recently placed a wrong order for my niece, but, Patpat team promptly helped me in cancelling my order and provided me full refund without any delays. Thank you Rachel for your assistance. I wish Patpat maintains this customer service and quality of products in the future too. :)
Good quality with less price and delivered earlier than expected time. Happy with products going forward would like to purchase from patpat only
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We apologize if the items you received did not meet your expectations.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more of our Refund and Return Policy, kindly check on the link below:
https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902