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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

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Germany
1 review
0 helpful votes
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ROMEL - Great worker!
November 18, 2020

Romel helped me with my problem. Great and clear communication! He did it so quick and now I wait for my order calmer! Thx

Date of experience: November 17, 2020
Canada
1 review
0 helpful votes
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Nice collection
November 18, 2020

The dresses are so cute... I love the app, easy to use also reasonable prices. Good customer service too...

Date of experience: November 17, 2020
Malaysia
1 review
0 helpful votes
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I'm satisfied customer.
November 18, 2020

I had an issue with changing my order. I contacted customer service via email and received a prompt response with 3 possible solutions. The first suggestion solved my issue! I love to shop here for my baby girl and the price is reasonable! Great company and great customer service!

Date of experience: November 17, 2020
Ohio
1 review
0 helpful votes
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Great Return Process
November 18, 2020

The adult clothing we ordered fit too small (we ordered our usual sizes) so I requested a return. KRISTIAN C responded quickly and was very respectful. They gave me many different return options and even let me keep the clothing instead having to deal with the hassle of shipping it back!

Date of experience: November 17, 2020
Texas
1 review
0 helpful votes
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Me gusta mucho y más las chamarras de excelente calidad y precio y todo la de más ropa muy buena recomiendo 100% calidad y precio

Date of experience: November 17, 2020
GB
1 review
0 helpful votes
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Love their designs
November 18, 2020

I love their clothes so much. The prints are really cute, the quality is amazing. I ordered the pure cotton ones and they are great.
Customer service was very helpful when I had questions. Jocyl was kind and promptly responded.

Date of experience: November 17, 2020
California
1 review
0 helpful votes
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Exchange
November 18, 2020

I had an issue with an exchange but finally got my refund with excellent customer service very fast and convenient

Date of experience: November 17, 2020
Australia
1 review
0 helpful votes
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I am so happy
November 18, 2020

This my third times that I ordered a Maternity bras from PatPat but I got the size wrong, it was big I can't wear them. I texted to Patpat on Friday and They replied me over the weekend. They just asked me to take the photos of the products, I took a few f
Photos and email them. At the same day, PatPat replied that they will resend the bras to me and I don't need to return the bras I have to them back. How cool!
I am so happy

Date of experience: November 17, 2020
Canada
1 review
0 helpful votes
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Quick response
November 18, 2020

Kriza was able to help me out after I got my parcel status shows delivered by canada post but I didnt received it.
I was being tossed around but with her help all was done and resolved

Date of experience: November 17, 2020
GB
1 review
0 helpful votes
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My friend told me about Pat pat and I ordered family matching outfit and clothes for kids. I really like the material. The price is very good for its products. When sale come, you don't want to miss.

Date of experience: November 17, 2020
GB
1 review
0 helpful votes
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Excellent communication very supportive friendly staff. Beautiful items delivered efficiently and very well packaged.

Date of experience: November 17, 2020
Hong Kong
1 review
0 helpful votes
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Good customer services
November 17, 2020

Thanks for SHAMIAH resolving my problems promptly. I love shopping at pat pat because of products' good quality fast shipping and good customer services ;)

Date of experience: November 17, 2020
Australia
1 review
0 helpful votes
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Great Experience
November 17, 2020

It was great experience to buy from PatPat. Quality is great. Would prefer to buy more in future. Elaine N was very helpful for return as some of them were not correct size.

Date of experience: November 16, 2020
Australia
1 review
0 helpful votes
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Patpat
November 17, 2020

Very nice quality. Good price delivery fast...,...,...

Date of experience: November 16, 2020
Texas
1 review
0 helpful votes
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Love Pat Pat
November 17, 2020

Love. Cutest outfits for my babygirl soo good on her delicate skin, she loves love the quality of all the outfits.

+2
Date of experience: November 16, 2020
California
1 review
0 helpful votes
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Patpat customer service
November 17, 2020

I love everything I got from Pat Pat although I had issues with the sizes. John helped me resolve my issues he was very patient and friendly.

Date of experience: November 16, 2020
Australia
1 review
0 helpful votes
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Always good products and designs for babies. Will purchase more in future. Looking forward to include some collection for women as well.

Date of experience: November 16, 2020
Australia
1 review
0 helpful votes
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Great customer service
November 17, 2020

I ordered some items which ended up being too big for me so I emailed Pat Pat customer service and I had Kriza emailed back very quickly. My sizing issue was dealt with so quickly, efficiently and warmly. I had a choice as to how I wanted the issue resolved. I was very impressed and would order again knowing if there were any problems with sizing again it would not be a issue getting it resolved.

Date of experience: November 16, 2020
Canada
1 review
1 helpful vote
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AMAZING company
November 17, 2020

This is a site you can trust. Great products, customer service and fast shipping.
Highly recommend them!

Date of experience: November 16, 2020
Croatia
1 review
0 helpful votes
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Quick responce and resolution of my problem. Will continue placing orders on pat pat. Beautifull baby stuff, very unique. Lookin forward to receive my first order.

Date of experience: November 16, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3376