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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Romel helped me with my problem. Great and clear communication! He did it so quick and now I wait for my order calmer! Thx
The dresses are so cute... I love the app, easy to use also reasonable prices. Good customer service too...
I had an issue with changing my order. I contacted customer service via email and received a prompt response with 3 possible solutions. The first suggestion solved my issue! I love to shop here for my baby girl and the price is reasonable! Great company and great customer service!
The adult clothing we ordered fit too small (we ordered our usual sizes) so I requested a return. KRISTIAN C responded quickly and was very respectful. They gave me many different return options and even let me keep the clothing instead having to deal with the hassle of shipping it back!
Me gusta mucho y más las chamarras de excelente calidad y precio y todo la de más ropa muy buena recomiendo 100% calidad y precio
I love their clothes so much. The prints are really cute, the quality is amazing. I ordered the pure cotton ones and they are great.
Customer service was very helpful when I had questions. Jocyl was kind and promptly responded.
This my third times that I ordered a Maternity bras from PatPat but I got the size wrong, it was big I can't wear them. I texted to Patpat on Friday and They replied me over the weekend. They just asked me to take the photos of the products, I took a few f
Photos and email them. At the same day, PatPat replied that they will resend the bras to me and I don't need to return the bras I have to them back. How cool!
I am so happy
Kriza was able to help me out after I got my parcel status shows delivered by canada post but I didnt received it.
I was being tossed around but with her help all was done and resolved
My friend told me about Pat pat and I ordered family matching outfit and clothes for kids. I really like the material. The price is very good for its products. When sale come, you don't want to miss.
Excellent communication very supportive friendly staff. Beautiful items delivered efficiently and very well packaged.
Thanks for SHAMIAH resolving my problems promptly. I love shopping at pat pat because of products' good quality fast shipping and good customer services ;)
It was great experience to buy from PatPat. Quality is great. Would prefer to buy more in future. Elaine N was very helpful for return as some of them were not correct size.
Love. Cutest outfits for my babygirl soo good on her delicate skin, she loves love the quality of all the outfits.
I love everything I got from Pat Pat although I had issues with the sizes. John helped me resolve my issues he was very patient and friendly.
Always good products and designs for babies. Will purchase more in future. Looking forward to include some collection for women as well.
I ordered some items which ended up being too big for me so I emailed Pat Pat customer service and I had Kriza emailed back very quickly. My sizing issue was dealt with so quickly, efficiently and warmly. I had a choice as to how I wanted the issue resolved. I was very impressed and would order again knowing if there were any problems with sizing again it would not be a issue getting it resolved.
This is a site you can trust. Great products, customer service and fast shipping.
Highly recommend them!
Quick responce and resolution of my problem. Will continue placing orders on pat pat. Beautifull baby stuff, very unique. Lookin forward to receive my first order.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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