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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Dopo aver acquistato alcuni capi di taglie sbagliate Ho chiesto un reso ed un rimborso tramite l'assistenza Pat Pat e sono molto soddisfatta dell'aiuto ricevuto da KATRINA. In poche ore ho avuto un buono sconto per comprare di nuovo i capi della taglia giusta.
Favorite place to shop for baby clothes because it's affordable, the clothes are cute and good quality, and they have excellent customer service. I had an issue with my order due to my boyfriend ordering the wrong size for two of the items we ordered and April helped resolve it very professionally and quickly.
Awesome site! I have ordered a bunch of kids and maternity products. Clothing is true to size, bags and kids accessories are of very good quality and the prices are acceptable. I always find something I like and need on sale
Their customer service is great too. I had some small issues with the app and the representative Reyna C. Helped me solve it quickly.
All in all, great buying experience. I highly recommend it!
My first exprience as a customer in Patpat is im satisfied, the clothes are nice, good quality affordable, my baby loves to wear the clothes. I will surely buy again.
I had a very positive experience with PatPat. The products were on time, a good quality and the customer service was really efficient to finalize a return process.
You could find a variety of items for all the family!
Since my baby was born I have bought clothes on patpat and it has been the best clothes and the best experience shopping online
Wonderful customer service. Thanks Pat Pat. Appreciate your prompt and helpful feedback to my query.
I needed to make a return but instead did store credit and Jonalyn was a great help, very responsive and it was super easy!
I recently attempted to order matching Christmas pyjamas for my whole family. Unfortunately, I was unable to check out all 5 items, as it stated that I had reached the daily limit (could only purchase 4 items, 50% off). I ordered 3 items, thinking that the next day I'll just order the rest of the matching pyjamas. When I attempted to order the rest of the items the next day, the sizes I needed were sold out. I e-mailed customer service, as I wanted a refund and cancel my order due to not being able to order all 5 matching pyjamas. I said that if it's too late to cancel, I'll return when I receive the items. Customer service (Angelica) e-mailed me back very quickly and said that she has canceled the order and has given me a full refund. It was too late to stop the shipment, so I am still getting the items. Angelica didn't want me to have to pay for shipping to return the items, so I am still getting the 3 items that I ordered, plus a refund! I was very pleased with the customer service!
Everything I ordered was in perfect condition and I really like the way they pack and send the items.
Really Appreciate the way Patpat customer support team checked on my concern. Thanks for helping me out and resolving it soon. Also I should say Melvin was very helpful.
I love this site and I will be continuing to get things from Patpat :)
Súper contenta con el pedido, muy buen producto. Llegó pronto y en muy buen estado. Muy contenta y sobretodo con el servicio de atención al cliente, gracias.
Excelente calidad y buena atencion por parte delos trabajadores en especial REYNAC que ayudO a tener un reembolso sobre un producto y el resto en excelente estado, me encanto todo. PUNTUALES. Gracias pat pat.
Clothes are super soft, cute and their size is perfect for my daughter. Thanks pat pat.
I ordered twice and i was satisfied every time.
Patpat has excellent customer service and technical support assistance that go above and beyond expectations.
Good clothes with good quality. Worth the price is what i felt. Inspite of covid restrictions their delivery service was satisfying. Keep up the good work patpat
They are very helpful and respond quickly.
I sent an email to cancel my order because I wasn't sure about the sizes and they communicated quickly and proceed with my request.
Thanks, Karen for support!
Hi there
It was my first time I ordered from PatPat and I was brave I did 2 big orders 3 days apart.
I am so ecstatic and thrilled with my orders. They came and I just love every single item, from the matching, to mommy and offcoarse babies outfits! I was so excited that I popped them into the wash immediately and dried them and put them on ()
Thank you so much for great service and even better products
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members