business logo of PatPat

PatPatReviews 6,262

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PatPat?
grey star
grey star
grey star
grey star
grey star

PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Elham H.
Unfollow Elham H.
Share Review
Report Review

PatPat responsibility
November 21, 2020

They are responsible company, I got a problem with one of my order but REYNA tried to help me. This happened just one time for me and in other time I received my items on time without any problem.

Date of experience: November 20, 2020
New Jersey
1 review
0 helpful votes
Follow Burcu E.
Unfollow Burcu E.
Share Review
Report Review

Great customer service
November 21, 2020

I love the patpat product. You pay more than half the price for the items. They genuinely care about customers satisfaction that they take time to resolve any issue.

Date of experience: November 20, 2020
Florida
1 review
0 helpful votes
Follow Laurissa C.
Unfollow Laurissa C.
Share Review
Report Review

I had to do an exchange on sizes and customer service was quick to respond and it was the easiest return I've ever made!

Date of experience: November 20, 2020
Nebraska
1 review
0 helpful votes
Follow Elizabeth G.
Unfollow Elizabeth G.
Share Review
Report Review

Love!
November 21, 2020

Wide variety of items and amazing customer service! I've ordered my family matching pj's from here they were one of few that had dinosaurs!

Date of experience: November 20, 2020
Colorado
1 review
0 helpful votes
Follow Michelle R.
Unfollow Michelle R.
Share Review
Report Review

Great customer service
November 21, 2020

I needed to return a couple items, and Jimmy was very helpful! I got my return started and everything was very straightforward.

Date of experience: November 20, 2020
GB
1 review
0 helpful votes
Follow Danielle H.
Unfollow Danielle H.
Share Review
Report Review

Nursing long sleeved tops
November 21, 2020

Excellent customer service.
Unfortunately the items did not fit me. Notably, I am a petite woman and Size Small was too large. Nice tops though if they would have fitted.

Date of experience: November 20, 2020
GB
1 review
0 helpful votes
Follow fran l.
Unfollow fran l.
Share Review
Report Review

Brilliant
November 21, 2020

Ordered 5 items and they all exceeded my expectations - fab! Will be using again soon! Have also told my daughter about this site - she can't wait to use it.

Date of experience: November 20, 2020
South Carolina
3 reviews
0 helpful votes
Follow Joanne T.
Unfollow Joanne T.
Share Review
Report Review

Great service!
November 20, 2020

I recently used my own address instead of my grandson's for an order. I contacted Crystal through email and she was able to change the address for me! I love PatPat's clothes, price and customer service!

Date of experience: November 20, 2020
California
1 review
0 helpful votes
Follow Lauren F.
Unfollow Lauren F.
Share Review
Report Review

Issue with order
November 20, 2020

I had an issue with an order I place(my mistake in ordering an outfit similar to one I had just bought. I contacted customer service via email and although the item I wanted to replace it with was out of stock, they gave me a shopping voucher for my troubles. It was great communication.

Date of experience: November 20, 2020
Spain
1 review
0 helpful votes
Follow Erikaxxx C.
Unfollow Erikaxxx C.
Share Review
Report Review

Very good experience
November 20, 2020

Very good experience, their customer service is very good and the quality of the clothes as well. Very good experience, your customer service is very good and the quality of the clothes as well. I had a sizing problem and sent an email that was answered very quickly. I am waiting for the product to be sent to me in the correct size.

Date of experience: November 20, 2020
Minnesota
1 review
0 helpful votes
Follow Sidra N.
Unfollow Sidra N.
Share Review
Report Review

They have great style of clothes for little girls and boys. I loved all the stuff I ordered and my girl looks so adorable in them. Super fast shipping and great service. Def recommend

Date of experience: November 20, 2020
Australia
1 review
0 helpful votes
Follow Asha D.
Unfollow Asha D.
Share Review
Report Review

Recommended app
November 20, 2020

The PatPat is good online business their service is an awesome and also the app is really easy to use how well its organised I really loved it to buy clothing and the deals are really nice

Date of experience: November 19, 2020
Australia
1 review
0 helpful votes
Follow Sahar K.
Unfollow Sahar K.
Share Review
Report Review

Best customer service
November 20, 2020

Best customer service, respond very quickly. I had really good experience with exchange of wrongly sized items from my first order made with pat pat and then i made another order which also arrived in time despite covid-19 restrictions. Thanks to Elaine N. Who provided such a great customer service. I will definitely make more orders with pat pat in future as i am very happy with my purchase.

Date of experience: November 19, 2020
Canada
1 review
0 helpful votes
Follow Jaspreet S.
Unfollow Jaspreet S.
Share Review
Report Review

I have been shopping my kids clothes from Pat Pat for a while now. Not only the quality is good, their customer service team is exceptional. In the most recent purchase, i had some sizing issues and REYNAC from the support team was quick to help me out. Full 5 starts for the service.

Date of experience: November 19, 2020
California
1 review
0 helpful votes
Follow Ingrid F.
Unfollow Ingrid F.
Share Review
Report Review

Good review
November 20, 2020

I so love this website and their prices are to die for lol. I also ordered some boots their so perfect

Date of experience: November 19, 2020
Portugal
1 review
0 helpful votes
Follow Sara R.
Unfollow Sara R.
Share Review
Report Review

Very good
November 20, 2020

Quick shipping. Good products. Costumer support very helpful by Ham B. Nice application for purchase. 5 stars

Date of experience: November 19, 2020
Georgia
1 review
0 helpful votes
Follow Tina F.
Unfollow Tina F.
Share Review
Report Review

Maternity clothing
November 20, 2020

I ordered my daughter a maternity clothes. Description photos matched exactly. Had to return the jeans however they gave me a credit and allowed me to keep my item to donate to charity.

Date of experience: November 19, 2020
GB
1 review
0 helpful votes
Follow Gemma G.
Unfollow Gemma G.
Share Review
Report Review

Patpat most helpful!
November 20, 2020

Crystal from patpat customer services has been really helpful in making sure my query was resolved. I would definitely recommend patpat. Their response time and politeness is fantastic!

Date of experience: November 19, 2020
Australia
1 review
0 helpful votes
Follow Jenni L.
Unfollow Jenni L.
Share Review
Report Review

Very happy with Patpat support Center as well as their products: good quality, fast delivery and quick response

Date of experience: November 19, 2020
Florida
1 review
0 helpful votes
Follow Marisol M.
Unfollow Marisol M.
Share Review
Report Review

Karen P was Great!
November 20, 2020

Their customer service is excellent, especially the person I dealt with Karen P. She was extremely helpful and knowledgeable. Awesome customer service!

Date of experience: November 19, 2020

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3376