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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Costumer service was really fast and helpful! Thanks Phoebe! I ordered pajamas with a great quality. I have ordered several times now.
Really nice support an fast answering questions. Nice help when things don't fit. The clothes are nice and came fast. Thanks
I purchased for the first time from this company and I am so excited I did! The clothes are so adorable! My son also has picked some cool shirts he wants me to purchase and I will definitely be ordering from PatPat again and again! Great quality clothes and they are AFFORDABLE!
Amazing service and products! We always look up at PatPat to buy clothing for our kid, and we always pat ourselves for our choice!
The quality is great and affordable. Karen P from PatPat was very helpful if we get stuck anywhere and gets everything done in a flash.
Bought a very cute sweater of great quality and got an email response within hours about how to return a couple items that I didn't like upon receiving. Heinz Paul in Customer Service made the process swift and easy.
Merci pour un service après vente au top.
Un professionnalisme et une écoute. Je recommande ce site
I mistakenly set the order 2times. I asked for cancellation of my dual order and it was done in just 1 day. Thank you Karmi for very fast communication and quick solution of my problem.
Five stars great website great customer service.
Love using patpat.
Reyna offer me a voucher rather than we having to go through the headach of returning the item. I am well pleased
It was an amazing experience with the service which they provide thank u so much patpat for your support and help
Lovely customer service from KUENZLER great items Great price love it will definitely order again only waited 9 days from delivery
I am Happy that the costumer service of Pat Pat is so easy to access by email and there was April to help me sorted out everything I need. Thank you April. And also, everithing is on site are real and very good quality
Very well serviced by Karmi. Had an issue with the size of the clothes and it was solved immediately. Will definitely buy again.
Excellent Quality and amazing customer services. Great value and beautiful designs. Reynac was particularly helpful in dealing with my customer questions. Thank you
It's quality extremely good & service also good. We loved patpat. I recommend that i never chose any others brand without patpat
Very informative products took a while when they arrived i had a small issue i sent an email and within days my issue was resolved thank to genalie
Thanks pat pat once again for beautiful products and excellent customer service. Quick resolution of my issues is really appreciable.
Thanks anie for helping me patpat is the best site very nice fabric and cheap prize I'm buying from patpat and i gonna buy from patpat
I'm pleasantly surprised of how fast their customer service works and solved my issues. Now I can wait for my package knowing that it will be delivered to the correct address.
I like the service because JONALYN was very paciente to resolve my problems and give me the best solution to my problem. So I am very happy.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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