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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I could not be more pleased with PatPat and the service I received. The customer service is spot on and super helpful. I ordered an item that was too big for my little one and the issue was resolved perfectly. On top of the awesome customer service, the quality of the outfits were perfect too. I strongly recommend them and will continue to buy them.
Everything shipped quickly which I loved. Nothing was overpriced and the quality was very good. The clothes fit true to size. I will be purchasing from them more often.
Unfortunately I had to cancel my order because of too long shipping time. Rachel who answered to my e-mail was very kind, she resolved my problem immediately despite some difficulties.
Surely I'll order in future, they are professional.
Bellissimi i pigiami che ho acquistato e grazie al servizio clienti che per un piccolo difetto mi ha rimborsato la merce. Efficiente e professionalità lo consiglio 10+
I capi sono arrivati nei tempi stabiliti, le taglie sono corrette vestono molto bene... sono davvero soddisfatta... per mia distrazione ho ordinato 2 capi uguali, ho chiesto aiuto e mi hanno subito contattata, aiutandomi con il mio errore... davvero molto soddisfatta
I love Pat Pat for all my family outfit and holiday needs. I always get quality products and fast shipping. I recently had a return and with no questions asked Jamie T was absolutely amazing!
So pleased with the quick response and no fuss. I asked for a refund of one of the items I purchased. It was agreed and was told not to worry about sending the item back.
Thank you
Susie B
Karmi from customer service gave me great service and helped me out with satisfactory results. PatPat has always been my go-to-website for online shopping for my son. They have great quality and cute items. Five stars all the way!
Patpat has the most beautiful baby clothing and very much affordable! Also, Jann from patpat is absolutely a star, she is super helpful with my order! :D Thanks for resolving it!
Everything I ordered came in and was exactly what I was expecting. Every fit appropriately and feels great.
Everything we have ordered from PatPat has been perfect and comes within a few weeks. Especially love all the matching outfits.
Ordered beginning of October. Was told 10-25 days for delivery. I check to see if my $50 order has shipped from China yet, and now my tracking number is no longer available! My order was last seen in China on Nov 4th! SCAM!
This program is excellent for a mother to be preparing for a new baby that has all the requirements,
I am really happy with how customer service handled my issues.
Many thanks to Karen P. Who helped me with my last order, very quick and professionally.
Excellent customer service, fast and very helpful! Products always of excellent quality! Bert very good!
The real reason why I became your customer is first the quality of your clothing and the quality of care. Very satisfied with the attention received from customer service. Thank you!
Loved every single piece! Will definitely be ordering more pieces. Also received my order incredibly fast.
Excellent customer service and quick response time when I had an issue with my items fitting small. Karmi was very helpful.
I have ordered dresses for my kid on 7th October 2020 it's been more than 50 days I haven't received till now. I contacted customer care but no help. I couldn't track my order. Worst experience I ever had.
This is not trust worthy company.
Greetings,
We are very sorry for the inconvenience and delay you are experiencing with your order.
Should you wish to learn more about our current processing and delivery timeframe to your location, please refer to the link below:
https://www.patpat.com/delivery
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that every complaint is handled properly, so we would like to ask for the opportunity to resolve this issue immediately.
Kindly send us an email again through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Ordine arrivato in anticipo, capi alla moda di buona qualità con prezzi bassi, un piccolo errore di misura delle scarpe ma risolto velocemente grazie centro assistenza all ascolto del cliente in particolare a Jonalyne risposte veloci alle mail disponibili e gentili. Grazie
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Greetings,
We are very sorry for the delay you are experiencing with your order.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that every complaint is handled properly, so we would like to ask for the opportunity to resolve this issue immediately.
Kindly send us an email again through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.