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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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It's to easy to choose what we what to buy it. There explains the difference size. If something be wrong they refund your money back, they answer you very fast. I love to buy here and I recommend
Very happy with my entire purchase. Quality of all the dresses are superb. Sizes are also perfect. Happy with my purchase.
I have placed several orders from patpat and have never been disapointed so far
Just follow the size charts given and read the product description, there are real product pictures posted by costumers in the reviews
Just take your time and choose your products and enjoy patpats amazing discounts!
Also their costumer service team is so helpful and fast to reply (my most recent order issue has been resolved today by glen and i couldnt have been more happy with their service)
Definitely recommend!
Ordered shoes for my daughter, and unfortunately I get wrong size. So immediately I contact Customer Service, some person name Melvin helped me cancel the order and offer a full refund. He was very professional, helpful and nice. Very good experience and quick resolution, highly recommended
I have brought a few times of PatPat I love there clothes, I order dresses for my girls for Christmas but they were far big I got in touch with them and CRYSTAL got it sorted for me very fast would highly recommend
The products are good with good design and nice fit. The packaging is also very gud and the customer support is also very quick
Great Cuatome Service, Kermi help me all the way through!, I can't wait to receive my christmas pijamas
I love all the clothes which I think are fairly good quality for the price. Quick delivery and good packaging.
Petit soucis avec ma commande qui a été résolu rapidement par le service client. Je recommande sans soucis
Very happy with the customer service. I ordered the things without applying discount. Customer service helped me through this.
2 commandes conformes aux images, packaging top. J'ai eu un problème de taille (le M taille trop petit) sur un des articles des 2 commandes mais l'issue proposée était correcte donc je n'hésiterai pas à recommander.
Ho fatto diversi acquisti su questo sito perché ci sono tanti articoli originali con un ottimo rapporto tra prezzo e qualità... Continuerò a fare acquisti su questo sito.
The toddler and big girls dress PJs are beautiful and good quality. I'm only disappointed that there were no bigger size up from 8-10 for the big girls. Otherwise, PatPat has great customer service! I would order from them again.
PatPat is AMAZING. They are super professional and contact support is AMAZING! I will forever stay loyal to them! I only had one issue and it was a delivery issue that wasn't PatPat's fault, but they were so considerate and understanding and solved my issue asap. I love this company
Name of employee: ROHANIE
I like all my toddler boy clothes i ordered excellent quality and very soft material.
Also i love mom and son caps.
Love to shop more
Best regards! Very good helping from team on pat pat, very fast in meeting. Thank you every time :)) )
Le site a de nouveau su répondre à mes demande et à rembourser l intégralité des articles qui ne correspondais pas. Très contente
Voilà encore une foi très contente de la réponse apporté par le site qui m'a rembourser tres rapidement un article défectueux. Contente du service après vente de se site.
Great service. Thanks JONALYN for your problem solving attitude. You was very helpful to fix my problem
I ordered for the first time on november 4th and it was delivered around november 25th. The articles look like the images on the web site. I would like to return two articles. I wrote to customer service and I got a quick answer. SUSIE B was very profesional and kindly she suggested me two options to resolve the situation.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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