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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I have found the customer service team to be really helpful. I have worked through a recent return with Pheobe who was able to refund my money in full without me sending the items back. I have had a response each time I contacted very promptly.
Super cute clothing and design I always like it, love pat pat nice packaging and quality also I like fast delivery thanks pat pat
After two successful years of getting family (10-12 people) matching Christmas pajamas this year was a real disaster. The company cancelled part of the order, giving me no opportunity to cancel the whole order and then sent the rest even though i tried repeatedly to cancel the entire order. When the order arrived, i refused it at the postoffice but i was still charged and now i am fighting for the refund.
The most beautiful, gorgeous qulaity clothes, beautiful colors and great measurements. I am very happy and I love the clothes very much
I am happy with my all orders from pat pat. Excellent quality. Soft and comfy for my baby.
Thanks PatPat
La calidad y la tela de los productos es excelente. Es la primera vez que realizo compras y me gustaron mucho los artículos. Dentro de los productos que compré venían unos tenis de luces, los cuales dejaron de encender el mismo día que los uso mi niña por primera vez, a si que contacte al servicio al cliente y me atendió Rohanie de soporte técnico resolviendo de manera rápida y efectiva mi problema. Aun a pesar de de este pequeño detalle estamos contentos con los productos.
Thank you Joven! You a great employee for PatPat! You answered all my questions and concerns! I was so happy to get your emails that my order has been received and shipped!
Leslie E Jennings
I live in the uk i ordered from patpat 2months ago and never received my order. I emailed them a voucher was eventually given however on attempting to redeem voucher only half of vocher amount given and the rest automatically taken out of my bank account? Now awaiting for my so called order to artive and will cut my losses and not use this website again. Also adviser i emailed implied i lied that i dint recieve my order however they will still give voucher. I wanted yo complain further however i dont think they fully understand. Feels frustrating.
Greetings,
Thank you for bringing this to our attention.
We aim for all our users' satisfaction and we would love to work together with you in fixing this.
Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can help you.
Älskar köpa här, mycket fina kläder och skor! Jag ska köpa igen, jag rekommenderar den här webbsida!
Really good experience. I did face some issues but they are handled well and resolved giving me a positive experience. Well done.
A company that deserves 5 stars for styles, quality, prompt, excellent customer service, I was wary of placing an order but when it came I was absolutely thrilled
I love shopping at PatPat! I've purchased some great baby clothes/shoes, family pjs, and maternity/nursing clothes. I've had to return items and experienced no problems. Great quality and good prices. Great customer service!
Great quality and fast delivery. Very happy with my purchase. I was worried when ordering as I thought it maybe another chinese scam but it is absolutely genuine company with fantastic quality pyjamas. Love it!
Such a good hearted team. I'm speechless. Fast response and pretty kind.
Wish all companies work like them
Very happy with every item I bought form them. I already bought so many clothes for patpat. My daughter loving them. Even friends kids love there clothes
I got the fault item but when I informed them they kindly return my full amount I don't need to break my head to get refund
Loved this app, it's a must have for all! Variety of products with value for money! Go for it and you will definitely not regret!
My first time dealing with Pat Pat has been a very enjoyable experience. Some of the items I ordered were too small. When I contacted them I was treated very well. They offered a refund & not only that they did not put the expense of returning those items. What a service. I will be using this site again. Thanks Pat Pat & I look forward to my refund.
I had an issue with the delivery of my order and it got fixed very quick due to the great customer service
Good n useful app for buying good clothes.
Got all orders on time just with one issue but was quicklyresolved by One of their customer care Genalie.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Greetings,
Thank you for bringing this to our attention.
We aim for all our users' satisfaction and we would love to work together with you in fixing this.
Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can help you.