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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Stephanie Q.
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I received my my first package from Papat and tore into like a child on Christmas day! I was so pleased with the items I received, I placed a second order shortly after! I unfortunately entered the wrong shipping address and that was quickly resolved. Looking forward to receiving my second order!

Date of experience: January 22, 2021
Spain
1 review
0 helpful votes
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Recommended!
January 23, 2021

Fast shipping, great products, stylish level at a friendly cost! The customer service will reach you in case of any problems on your previous purchase.

Date of experience: January 22, 2021
Guam
2 reviews
0 helpful votes
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Perfect
January 23, 2021

Navigating the app was way and I love the details for the shipping. The products came in about 2 weeks which is normal for Guam. Products I received were exactly as shown on the site.

Date of experience: January 22, 2021
Pennsylvania
1 review
0 helpful votes
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I was very hesitant when I initially placed my order, but when it arrived I was shocked. The clothes are super cute and we'll made. I washed everything as soon as it arrives and it held up well after washing and drying. I paid around 100 bucks for 15 outfits. Tell me that isn't a great deal!

Date of experience: January 21, 2021
Australia
1 review
0 helpful votes
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Great customer service
January 23, 2021

Thank you team patpat for solving the issue. Always has great experience with the customer service
Thank you so much. A trusted website for clothing.

Date of experience: January 21, 2021
Puerto Rico
1 review
0 helpful votes
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Love PatPat
January 23, 2021

I love the app, I love everything they sell, quality clothes, good prices, and fast shipping... I love their designs and offers

Date of experience: January 21, 2021
Greece
1 review
0 helpful votes
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Pat Pat reliability
January 23, 2021

I am very satisfied with the way the company managed my problem wich was the delay of my order delivery. Thank you so much dear Kuenzler L. I will continue shoping with Pat Pat.

Date of experience: January 21, 2021
Norway
1 review
0 helpful votes
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Satisfied Customer
January 23, 2021

Good quality baby products.
Reliable customer service
Fast and safe delivery
Safe payment methods.
Satisfied customer here in Norway

Date of experience: January 21, 2021
Georgia
1 review
0 helpful votes
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The products are cheaper than you can found in other sites. Customer care help me by refunding the amount of products I didn't like, by keeping them by myself.

Date of experience: January 21, 2021
GB
1 review
0 helpful votes
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Great service!
January 21, 2021

I have just received my order from PatPat and am very impressed with the quality. The nursing shirt fits nicely and I cannot wait for my little boy to start wearing the super cute set I chose for him. Would recommend to my friends without hesitation.

Date of experience: January 21, 2021
GB
1 review
0 helpful votes
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Great
January 21, 2021

What a great site. Definitely recommend the baby clothes. Great service, kept up to date with my orders tracking.

Date of experience: January 21, 2021
New York
1 review
0 helpful votes
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Amazing customer service, cheap and nice products true to size and quality. APRIL G is a good representative, my questions and emails are well attended to, I will patronize over and over again.

Date of experience: January 20, 2021
Puerto Rico
1 review
0 helpful votes
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Giarielys_
January 20, 2021

I love the clothes on this super spectacular page love I love the clothes on this super spectacular page.

Date of experience: January 20, 2021
Germany
1 review
0 helpful votes
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Happy and satisfied
January 20, 2021

I asked pat pat for a exchange of my clothes which had a size issue not only they refunded money, they didnot asked me to returned them. I m very satisfied

Date of experience: January 20, 2021
North Carolina
2 reviews
0 helpful votes
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Placed an order November 11th 2020 for my granddaughter... long story short they sent the order back without any notification. Enquired about the order December 26th and it was sent back to the warehouse and they would re-send on December 27th, but one of the items wasn't available and I got a refund for that item. Once again I had to ask what was the status of my order on January 19. As of today January 20th they sent a message back "sorry it must have been damage in transit". When I say buy American please do that.

Date of experience: January 20, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Canada
2 reviews
1 helpful vote
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Highly recommended
January 20, 2021

Very nice products, Presentable packaging, good quality and nice customer service. I am happy with my purchases always.

Date of experience: January 20, 2021
Greece
1 review
7 helpful votes
Follow Olga P.
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I discovered Pat Pat late last year and have become a loyal client right away, their mobile app is great to use and allows so many options, it's full of interactive features that keeps you interested. They have the biggest variety of products and very decent quality for the best prices. Last but not least: Their customer service is exceptional, Samuel has been extremely helpful and resolved my issue regarding a delay in delivery on just one out of many orders. Love PatPat!

Date of experience: January 20, 2021
GB
1 review
0 helpful votes
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Customer service
January 20, 2021

Excellent service, quick response thanks mary for your help we will happy to order again with pat pat.com

Date of experience: January 20, 2021
New York
1 review
0 helpful votes
Follow Halina A.
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I am very happy with PatPat. As I'm expecting mom, I have a plenty of staff to buy for me and our baby. PatPat is being one of the best choices in regards of quality anf variety of products, baby clothes, cute fashion and excellent customer service. Thank you Samuel, Phoebe, Crystal and Melvin for excellent customer service and only positive experience with PatPat

Date of experience: January 20, 2021
Canada
1 review
0 helpful votes
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Wonderful site with numerous never seen before varieties. Color combinations and material of the clothes are really good. Excellent customer service.

Date of experience: January 19, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376