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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Maria R.
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In previous purchases I had no problems, the quality always good and the items look like in the photos. I had problems with the last delivery, but they are helping me to solve them.

Date of experience: February 19, 2021
Australia
1 review
0 helpful votes
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Amazing customer service
February 21, 2021

Good customer experience
Amazing service
Good
Best app
Fast delivery
Happy customer
Amazing quality
Awesome designs

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
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Loved it
February 21, 2021

Beautiful girly things. Being mother of three girls... I love this site. Bestest for shopping while staying at home. Highly recommended.

Date of experience: February 19, 2021
Mexico
1 review
0 helpful votes
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Todo hermoso
February 20, 2021

La ropa y artículos muy bonitos y originales, no le quedo un vestido a mi bebé y me atendieron de inmediato

Date of experience: February 18, 2021
New Jersey
1 review
0 helpful votes
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Gud App for clothing
February 20, 2021

Really I'm satisfied with the PatPat app. Have gud quality clothes and gud customer service. Keep on satisfy the customers

Date of experience: February 18, 2021
California
1 review
0 helpful votes
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I accidentally ordered two of the same item and I wanted to return one of them and they were able to resolve the issue without any problems.

Date of experience: February 18, 2021
Canada
1 review
0 helpful votes
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Excellent service
February 20, 2021

Fast shipping and excellent customer service, also got rewards upon my next purchase. Will definitely buy again.

Date of experience: February 18, 2021
Nicaragua
1 review
0 helpful votes
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Excelentes
February 20, 2021

Encantada con todos sus artículos (mi bebé y yo los amamos), excelentes precios y muy buen servicio y atención al cliente.

Date of experience: February 18, 2021
Portugal
1 review
0 helpful votes
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Absolute top quality
February 19, 2021

Absolute top quality, both in price and product's fabric. Various styles on offer, there's always something for everyone. I will continue to buy more.

Date of experience: February 18, 2021
California
1 review
0 helpful votes
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Update on review
February 17, 2021
Updated review

Since my review this company has reached out to me on this site to make things right. But in reality there really not. It's just for show they still do not return emails or track a lost order or refund you for items never showing up. This company is a headache stay clear away.

Date of experience: February 17, 2021
PatPat .. PatPat Rep
over a year old

Hi, we are sorry for the delay in receiving your order. We understand how frustrating it is to wait. We aim for all our users' satisfaction and we would love to work together with you in fixing this. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can help you.


No Items ever came
February 14, 2021
Previous review

I placed an order over a month ago and have emailed 3 times. There first response was its held up in customs. Weird cause the package is in the same state I'm in. Next to emails I'm still waiting for a response. There's no customer service no items arriving. I really don't think this company cares about items reaching you there all about the money. Spend a little more money and go elsewhere. Everyone I know that shops here has now stopped. Waste of time and energy.

Date of experience: February 14, 2021
Mexico
1 review
0 helpful votes
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Rapidez
February 18, 2021

En lo personal me encanta la atencion de un servicio y en cuanto a la duda que tenia sobre el tiempo en q se entregaria mi pedido por dias festivo fue muy rapida la contestacion ademas de amable me dejo satisfecha y tranquila, estoy en espera y anciosa de recibir mi pedido!

Date of experience: February 16, 2021
Canada
1 review
0 helpful votes
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Pat pat
February 18, 2021

My order was a little later then expected, due to bad weather in newfoundland.
The pat pat team emailed me asking for my email to give me a $10 voucher.
When I received my products I was so pleased. Perfectly fitting, and the fabric was thick and soft.
Can't wait to place my next order :)

Date of experience: February 16, 2021
Canada
1 review
0 helpful votes
Follow Anar K.
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The agent was very helpful and knowledgeable, she was able to resolve my concerns and questions politely and patiently, very happy with her services and her way of resolving issues, would definently give 5 stars

Date of experience: February 16, 2021
Colorado
1 review
0 helpful votes
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Great prices!
February 18, 2021

All my items have fit me perfectly! The site is easy to shop on and the items came in a timely manner for how far they came from! Amazing prices too! Wounderful customer service! As long as you check the size charts it's a great place to shop!

Date of experience: February 16, 2021
Mexico
1 review
0 helpful votes
Follow Arevalos F.
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Estoy encantada con la calidad, precio estilo que manejan en Pat Pat, todo es realmente hermoso y no puedo parar de comprar porque hay gran variedad de productos tanto como para el hogar como para los niños y maternidad, lo recomiendo esta aplicación ampliamente.

Date of experience: February 16, 2021
Mexico
1 review
0 helpful votes
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Me encanta patpat
February 17, 2021

Mi tienda favorita es patpat la calidad de las prendas y los precios son espectaculares no puedo dejar de comprar cada que me llega un pedido quiero comprar más

Date of experience: February 16, 2021
Canada
1 review
0 helpful votes
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Very nice collection and good choices. Good deliver and excellent customer service! Try their dresses and shoes and you will not be disappointed... new born reusable diapers are so good!

Date of experience: February 15, 2021
Florida
1 review
0 helpful votes
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Great customer service
February 16, 2021

I ordered some nursing bras and a pumping bra. The pumping bra came in the wrong size even though the bag showed it was the size I ordered. After back and forth messaging the company they decided to send me a new bra in the size I need and to just keep or re-gift the incorrect bra. They processed everything and my new bra is now on it's way. I was at first disappointed in the company, but how they take care of their customers gave me peace of mind with ordering from them.

Thank you Patpat!

Date of experience: February 15, 2021
GB
1 review
0 helpful votes
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Bright flashing shoes
February 16, 2021

Bought my son some flashing shoes to match his older brothers.
They are bigger then expected but he loves watching the flashing.

Date of experience: February 15, 2021
Texas
1 review
0 helpful votes
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Love it!
February 16, 2021

I have loved all the clothes I recieved from here. The Boots are really cute! My grandaughters were crazy about them!

Date of experience: February 14, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376