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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Sizing difference scheduled a refund. I am satisfied with the response. Quick and speedy customer service! Thank you!
I had ordered two pair of shoes but the size we ordered for our son didn't fit and I contacted customer service and they responded promptly and gave a full exchange for another size. We love this app and the great customer service makes us love it even more! Thank you again
I bought a dress for my daughter for my wedding, unfortunately it was too big but the quality of the material was amazing.
I contacted customer service they replied within a few hours, they were kind and helpful. They gave me a refund and didnt hastle me with the return, said I can keep it.
I've gotten clothes for my 2 month old and the clothes are also great quality and super cute.
Will be buying again!
If you haven't checked PatPat out, you definitely should.
I have purchased maternity dresses, quality is really good and very cheap
Always I can see very special offer in pat pat website
I had an issue with an order emailed PatPat and they responded and resolved the issue so quick and easy. I will continue shopping with them. Quality of clothes and shoes is to die for. Thank You Pat Pat
Muy buen servicio, rápido y dando solución a las dudas, la ropa de buena calidad y la app muy confiable.
I have had nothing but an awesome experience using PatPat. I have placed around 10 large orders and each time it has been great. The one time something was mixed up the customer service was quick to help and refunded my money. And you can't beat the prices!
I attached a picture of one of the head wrap bows I purchased for only a couple dollars!
I order everything for my daughter on PatPat. Cute, affordable clothes! I recently had a problem with an item but customer support helped me out tremendously. I will continue to order from PatPat.
I have looked at items on PatPat for quite some time but was hesitant to purchase as I wasn't confident about the quality or sizing and wasn't sure how easy the return process may be if something didn't work out. Well I finally decided to make a purchase and am very happy. Even though two items I purchased didn't fit quite right, their Customer Service was awesome - very responsive and issued me a refund same day, without hesitation. Definitely makes me want to purchase from them again.
A lot of people post about the baby clothes, and while they do have adorable baby stuff, they also carry great (and affordable) women's items, as well!
Good clothing some beautiful pieces especially the matching outfits. Had some problems with sizes but Jasper from customer service helped. Thankyou!
When I got my first time ordered from Patpat, Oh! My God I never expected the quality in cheaper price I got. I am really amazed and satisfied. Delivered is on time. From now me and my wife decide to buy all products which we need, we will buy only from Patpat. Thanks Patpat. Now you are one of our favorite.
The quality of the products is fantastic! The customer service is wonderful and the response time is so fast! I had some items not fit and the problem was resolved within a day. Couldn't be happier! Will definitely shop here again.
Quality is super. Clothes are amazing. I fell in love with this web site and can't stop buying cloth for my princess.
This has saved me since pandemic started. Items are amazing and the customer service is Awesome! I totally recommend it for ANYONE!
I ordered family Christmas sweaters from PatPat. The quality and fit was very good. Due to Canada Post shipping delays the sweatshirts took longer than Normal to arrive and PatPat customer service was extremely helpful.
I think your products are perfect, the quality and prices are very good and I would recommend them to everyone I know
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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