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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

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Guatemala
1 review
0 helpful votes
Follow Irene G.
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Comprar por la aplicación patpat es muy sencillo, únicamente debes elegir lo que mas te gusta en la gran variedad de accesorios y ropa para bebes y esperar a que sea entregada. Tuve un pequeño problema con la aduana de mi país pero el apoyo de servicio a cliente de patpat no dudo en apoyarme.
Se las recomiendo al 100%.

Date of experience: February 22, 2021
Serbia
1 review
0 helpful votes
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Good busses
February 23, 2021

Very good customer servis, So fast delivery and good items. I will be back and buy anything again.
Five stars for you

Date of experience: February 22, 2021
Germany
1 review
0 helpful votes
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I have ordered more than 20 dresses on patpat and am very much happy with the quality and price as well! They offer very very reasonable prices and offers too! Will recommend for sure.

Date of experience: February 22, 2021
Albania
1 review
0 helpful votes
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I am very happy with the quality of products and client service of patpat.
They answered for every question.

Date of experience: February 21, 2021
New York
1 review
0 helpful votes
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Amazing
February 22, 2021

I love pat pat. I order faithfully every month. I also get all my daughter holiday outfits from pat pat as well. If anything happens to come wrong they do their best to refund or replace the item very quickly. Also pat pat comes in these little awesome bags which I keep to put my daughters to go outfits in.

Date of experience: February 21, 2021
Italy
1 review
0 helpful votes
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Greatly gentle and kind in giving feedback concerning item return that were not suiting good for my little child. Thank you

Date of experience: February 21, 2021
Georgia
1 review
0 helpful votes
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GREAT CUSTOMER SERVICE!
February 22, 2021

I accidentally put the wrong address and contacted customer service... They contacted me back in less in 2 hours and resolved my problem! Very fast and efficient! Amazing customer service! Will order from again

Date of experience: February 21, 2021
GB
1 review
0 helpful votes
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Good customer relation
February 22, 2021

I had an issue with my sizes and the response to my issue was very professional and fantastic. I was very pleased with the outcome. Thank you PatPat

Date of experience: February 20, 2021
Greece
1 review
0 helpful votes
Follow Τζορντιανα Μ.
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Super outfit
February 21, 2021

I love my new outfit for my baby girl
The material is amazing and comfort
My girls is so cute with this outfit

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
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High quality low prices
February 21, 2021

I loved this site because they have super cute children's clothes and parenting sets. I am satisfied, maximum receptivity, I always answer any question. I am satisfied

Date of experience: February 20, 2021
Michigan
1 review
0 helpful votes
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Great quality
February 21, 2021

Most of the clothes I've ordered have been great quality. I would check sizing before you purchase something to check on sizing. I've noticed most of the pants run long.

Date of experience: February 20, 2021
Germany
1 review
0 helpful votes
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Befriedigung
February 21, 2021

Alle Produkte, die ich gekauft habe, sind von sehr hohen Qualität und besser. Ich Flugzeug, von hier aus dem Einkaufen, bis mein Baby erwachsen ist.

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
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Good customer service
February 21, 2021

The customer service team was really helpful and friendly. I got quick and positive replies. Thank you

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
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Very good quality
February 21, 2021

This was my first time ordering anything from patpat and I loved the experience the order arrived really quickly and the quality of materials was amazing I loved all the outfits and dresses.

Date of experience: February 20, 2021
Canada
1 review
0 helpful votes
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Great Quality
February 19, 2021

Bought few pairs of jogger set and beanie. The quality surprisingly exceeded my expectation! They are so soft and comfy. Highly recommended!

Date of experience: February 19, 2021
PatPat .. PatPat Rep
over a year old

Hi,

Thank you for shopping with PatPat.

We appreciate the time you’ve taken to share what you’ve experienced.

Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Germany
1 review
0 helpful votes
Follow Bonnie-mae R.
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So this was my first time ordering stuff from pat pat. I made a mistake in my order so I messaged the customer service to try amend the problem expecting to wait 1_2 days to hear back. I had an answer and the problem resolved withing a matter of couple of hours. I have brought over 100 pound worth of baby clothe sof pat pat on a friend's account and all have lived up to expectations. Honestly can't wait for my new order to arrive.

Date of experience: February 19, 2021
Ohio
1 review
0 helpful votes
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I ordered maternity n new born cloths. Both were good but it takes longer to deliver. Unfortunately maternity cloths were too big for me n i checked with customer care they helped to resolve the issue quickly. Very happy with customer service. I would definitely recommend n will buy more in future.

Date of experience: February 19, 2021
Tennessee
2 reviews
0 helpful votes
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Voucher
February 21, 2021

I bought 3 pair of bibs for my daughter, was refunded for 1pr., and told to keep and gift all. I'd liked more but happy to have a quick response.

Date of experience: February 19, 2021
Florida
1 review
0 helpful votes
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Florida) and that was the last activity in my tracking. Pat Pat continued to give me the runaround and tell me my package was in transit even though it had been 3.5 weeks later. Long story short, and after several emails back and forth, I did not receive my order by 2/14. It is 2/19 and I still do not have my package. They are now offering me a refund that I will receive in 7-15 business days and nothing else. Very frustrating experience and I am extremely unhappy with this transaction. I felt as though they could've done something sooner vs waiting over a month later. I feel another shipment of my products could've been sent out as other companies have done in the past for lost products. Very disappointed and will not be using this company.

Date of experience: February 19, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about the delay in receiving your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Massachusetts
1 review
0 helpful votes
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Waiting on order
February 21, 2021

I was waiting for my order for over a month. I contacted pat oat customer service and told them I may need to cancel order and ask for a refund. The next day I got an email saying it was refunded.

Date of experience: February 19, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376