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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Comprar por la aplicación patpat es muy sencillo, únicamente debes elegir lo que mas te gusta en la gran variedad de accesorios y ropa para bebes y esperar a que sea entregada. Tuve un pequeño problema con la aduana de mi país pero el apoyo de servicio a cliente de patpat no dudo en apoyarme.
Se las recomiendo al 100%.
Very good customer servis, So fast delivery and good items. I will be back and buy anything again.
Five stars for you
I have ordered more than 20 dresses on patpat and am very much happy with the quality and price as well! They offer very very reasonable prices and offers too! Will recommend for sure.
I am very happy with the quality of products and client service of patpat.
They answered for every question.
I love pat pat. I order faithfully every month. I also get all my daughter holiday outfits from pat pat as well. If anything happens to come wrong they do their best to refund or replace the item very quickly. Also pat pat comes in these little awesome bags which I keep to put my daughters to go outfits in.
Greatly gentle and kind in giving feedback concerning item return that were not suiting good for my little child. Thank you
I accidentally put the wrong address and contacted customer service... They contacted me back in less in 2 hours and resolved my problem! Very fast and efficient! Amazing customer service! Will order from again
I had an issue with my sizes and the response to my issue was very professional and fantastic. I was very pleased with the outcome. Thank you PatPat
I love my new outfit for my baby girl
The material is amazing and comfort
My girls is so cute with this outfit
I loved this site because they have super cute children's clothes and parenting sets. I am satisfied, maximum receptivity, I always answer any question. I am satisfied
Most of the clothes I've ordered have been great quality. I would check sizing before you purchase something to check on sizing. I've noticed most of the pants run long.
Alle Produkte, die ich gekauft habe, sind von sehr hohen Qualität und besser. Ich Flugzeug, von hier aus dem Einkaufen, bis mein Baby erwachsen ist.
The customer service team was really helpful and friendly. I got quick and positive replies. Thank you
This was my first time ordering anything from patpat and I loved the experience the order arrived really quickly and the quality of materials was amazing I loved all the outfits and dresses.
Bought few pairs of jogger set and beanie. The quality surprisingly exceeded my expectation! They are so soft and comfy. Highly recommended!
So this was my first time ordering stuff from pat pat. I made a mistake in my order so I messaged the customer service to try amend the problem expecting to wait 1_2 days to hear back. I had an answer and the problem resolved withing a matter of couple of hours. I have brought over 100 pound worth of baby clothe sof pat pat on a friend's account and all have lived up to expectations. Honestly can't wait for my new order to arrive.
I ordered maternity n new born cloths. Both were good but it takes longer to deliver. Unfortunately maternity cloths were too big for me n i checked with customer care they helped to resolve the issue quickly. Very happy with customer service. I would definitely recommend n will buy more in future.
I bought 3 pair of bibs for my daughter, was refunded for 1pr., and told to keep and gift all. I'd liked more but happy to have a quick response.
Florida) and that was the last activity in my tracking. Pat Pat continued to give me the runaround and tell me my package was in transit even though it had been 3.5 weeks later. Long story short, and after several emails back and forth, I did not receive my order by 2/14. It is 2/19 and I still do not have my package. They are now offering me a refund that I will receive in 7-15 business days and nothing else. Very frustrating experience and I am extremely unhappy with this transaction. I felt as though they could've done something sooner vs waiting over a month later. I feel another shipment of my products could've been sent out as other companies have done in the past for lost products. Very disappointed and will not be using this company.
Hi,
We're sorry to hear about the delay in receiving your order, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
I was waiting for my order for over a month. I contacted pat oat customer service and told them I may need to cancel order and ask for a refund. The next day I got an email saying it was refunded.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.