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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Quality is great. Its real cutton, the prints are from high quality. Fits perfectly. Shippung is fast (around 2 weeks to Germany). Easy paying via Paypal. I love love love it!
Excelente calidad tanto en prendas como atención al cliente, siempre super atentos, la ropa de la calidad 100 recomendable, recomiendo pedir una talla menos ya que regularmente viene amplia
Patpat is now my favourite online shopping destination for my girls and me. Products are stylish, good quality and farely priced. On the top of that they have an awesome customer service. Thanks for beautiful shopping experience.
The team at Pat Pat is always there to assist with anything. SHAMIAH thank you for assisting me in choosing the courier company I prefer. Excellent service.
I love patpat clothing, the first time I found the site was when I was pregnant qith my third baby! The quality of the clothes are pretty great. I love it how they don't only sell clothes, they have other stuff such as homes stuff and baby gears.
Les recomiendo 100% Pat Pat la ropa está en excelente calidad es un app muy confiable los pedidos llegan súper rápido y lo mejor a un buen precio encanta
The clothes are too cute to pass by. The value is awesome. Shipping is fast! I highly recommend to everyone I know.
Me encanto todooooo. Tuve problemas con mi envío, pero MARIA (Pat Pat) me lo resolvió sin problemas y siempre me mantuvo al tanto de mi pedido. Lo recomiendo ampliamente.
The clothing is made well. Also it's a great price for kids clothing that they will wear through in a few months.
The clothes is adorable. I love the mommy and me items. Bathing suits ran small, but customer service was excellent when I asked to exchange it.
I was accidentally sent a duplicate order and money was taken out of my account twice. The PatPat customer service team was back in touch with me within a few hours and resolved the issue promptly and without any issues or costs to me. Very impressed and happy!
Ho ordinato delle fascette, cuffiette e un completino da neonata, i materiali sono molto morbidi, la spedizione rapidissima, effettuerò sicuramente altri acquisti, consigliato
I love itttt
Recomiendo Pat Pat kids sin pensarlo dos veces, llega todo rápido y es buena calidad Me encanta
I purchased this sleeveless dress for summer. It's a really nice style but unfortunately the XL was too small in the top part. Customer service was fantastic and helped me with that. This fit is more of a T-shirt dress. They have a great selection of dresses to choose from so I highly recommend.
I had a very pleasant experience with Patpat. I contacted customer service to start a return and ROMEL was so helpful in offering me a refund easily. My emails were replied to quickly and efficiently. Thank you for a great experience.
Wonderful dresses, amazing prices, best customer service of ever, what else? Thank you Patpat, thank you Rohanie!
Excellent customer service, very impressed at how this company treats their customers well.
I am a frequent shopper at Pat Pat. I recently purchased a pair of shoes but I received an incorrect size They were able to send me the correct size, giving me several options for a refund process in store credit, a full refund or the product replacement.
I'm in love with this brand! Love the quality, very comfortable and fashion clothes! Matching outfits are so cute! Fit perfectly to size.
RECOMMENDED MOMS!
Everything is amazing and affordable. Great quality. Fast delivery and you WONT Be disappointed. If any problems occur you can reach out in email and receive a response and a resolution as fast as anywhere else. I reached out and heard back from Maria who was more then helpful.
I guess from reading these reviews im the lucky one to have gotten my items. Well I got me and my girls all matching dresses. Super cute. Washed them looked and washed great. Now the bad part. I put them in my dryer on low heat with the 16 other items i bought. I opened the door and EVERYTHING was dark blue. The clothing, my hands and yes my dryer. Bleached out the dryer twice nope didnt work, used the pink stuff (love that product you must buy) that didnt work. Ajax didnt work, scrubbing bubbles didnt work. Now anything I put into my dryer turns blue. Im still waiting on them to replace my dryer or something. Now im out of clothing, dryer and money because I need to go to a laundry mat.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We apologize for the issues you've encountered with the items you received.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.