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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

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Germany
1 review
0 helpful votes
Follow Carolin B.
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Quality is great. Its real cutton, the prints are from high quality. Fits perfectly. Shippung is fast (around 2 weeks to Germany). Easy paying via Paypal. I love love love it!

Date of experience: April 14, 2021
Mexico
1 review
0 helpful votes
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Calidad y servicio
April 14, 2021

Excelente calidad tanto en prendas como atención al cliente, siempre super atentos, la ropa de la calidad 100 recomendable, recomiendo pedir una talla menos ya que regularmente viene amplia

Date of experience: April 14, 2021
Canada
1 review
0 helpful votes
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Patpat is now my favourite online shopping destination for my girls and me. Products are stylish, good quality and farely priced. On the top of that they have an awesome customer service. Thanks for beautiful shopping experience.

Date of experience: April 14, 2021
South Africa
1 review
0 helpful votes
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The team at Pat Pat is always there to assist with anything. SHAMIAH thank you for assisting me in choosing the courier company I prefer. Excellent service.

Date of experience: April 14, 2021
Washington
1 review
0 helpful votes
Follow Lailanie M.
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Super cute
April 14, 2021

I love patpat clothing, the first time I found the site was when I was pregnant qith my third baby! The quality of the clothes are pretty great. I love it how they don't only sell clothes, they have other stuff such as homes stuff and baby gears.

Date of experience: April 13, 2021
Mexico
1 review
0 helpful votes
Follow Karla vanessa S.
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Les recomiendo 100% Pat Pat la ropa está en excelente calidad es un app muy confiable los pedidos llegan súper rápido y lo mejor a un buen precio encanta

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Date of experience: April 13, 2021
Kentucky
1 review
0 helpful votes
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Awesome value
April 14, 2021

The clothes are too cute to pass by. The value is awesome. Shipping is fast! I highly recommend to everyone I know.

Date of experience: April 13, 2021
Mexico
1 review
0 helpful votes
Follow Irasema H.
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Pat Pat el mejor
April 14, 2021

Me encanto todooooo. Tuve problemas con mi envío, pero MARIA (Pat Pat) me lo resolvió sin problemas y siempre me mantuvo al tanto de mi pedido. Lo recomiendo ampliamente.

Date of experience: April 13, 2021
Nevada
1 review
0 helpful votes
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Good clothing
April 13, 2021

The clothing is made well. Also it's a great price for kids clothing that they will wear through in a few months.

Date of experience: April 13, 2021
New York
1 review
0 helpful votes
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Adorable clothes
April 13, 2021

The clothes is adorable. I love the mommy and me items. Bathing suits ran small, but customer service was excellent when I asked to exchange it.

Date of experience: April 13, 2021
GB
1 review
0 helpful votes
Follow Christina K.
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I was accidentally sent a duplicate order and money was taken out of my account twice. The PatPat customer service team was back in touch with me within a few hours and resolved the issue promptly and without any issues or costs to me. Very impressed and happy!

Date of experience: April 13, 2021
Italy
1 review
0 helpful votes
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Molto soddisfatta
April 13, 2021

Ho ordinato delle fascette, cuffiette e un completino da neonata, i materiali sono molto morbidi, la spedizione rapidissima, effettuerò sicuramente altri acquisti, consigliato

Date of experience: April 12, 2021
Texas
1 review
0 helpful votes
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Me encantaaa
April 13, 2021

I love itttt
Recomiendo Pat Pat kids sin pensarlo dos veces, llega todo rápido y es buena calidad Me encanta

Date of experience: April 12, 2021
California
1 review
0 helpful votes
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Great summer dress
April 13, 2021

I purchased this sleeveless dress for summer. It's a really nice style but unfortunately the XL was too small in the top part. Customer service was fantastic and helped me with that. This fit is more of a T-shirt dress. They have a great selection of dresses to choose from so I highly recommend.

Date of experience: April 12, 2021
Virginia
1 review
0 helpful votes
Follow Chaya W.
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I had a very pleasant experience with Patpat. I contacted customer service to start a return and ROMEL was so helpful in offering me a refund easily. My emails were replied to quickly and efficiently. Thank you for a great experience.

Date of experience: April 12, 2021
Italy
1 review
0 helpful votes
Follow Daniele B.
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Wonderful dresses, amazing prices, best customer service of ever, what else? Thank you Patpat, thank you Rohanie!

Date of experience: April 11, 2021
Hong Kong
1 review
0 helpful votes
Follow Sum sum L.
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Excellent customer service, very impressed at how this company treats their customers well.

I am a frequent shopper at Pat Pat. I recently purchased a pair of shoes but I received an incorrect size They were able to send me the correct size, giving me several options for a refund process in store credit, a full refund or the product replacement.

Date of experience: April 11, 2021
Italy
1 review
0 helpful votes
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Love Patpat!
April 12, 2021

I'm in love with this brand! Love the quality, very comfortable and fashion clothes! Matching outfits are so cute! Fit perfectly to size.
RECOMMENDED MOMS!

Date of experience: April 11, 2021
New York
1 review
0 helpful votes
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Everything is amazing and affordable. Great quality. Fast delivery and you WONT Be disappointed. If any problems occur you can reach out in email and receive a response and a resolution as fast as anywhere else. I reached out and heard back from Maria who was more then helpful.

Date of experience: April 11, 2021
Virginia
2 reviews
0 helpful votes
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Turned my dryer blue
April 11, 2021

I guess from reading these reviews im the lucky one to have gotten my items. Well I got me and my girls all matching dresses. Super cute. Washed them looked and washed great. Now the bad part. I put them in my dryer on low heat with the 16 other items i bought. I opened the door and EVERYTHING was dark blue. The clothing, my hands and yes my dryer. Bleached out the dryer twice nope didnt work, used the pink stuff (love that product you must buy) that didnt work. Ajax didnt work, scrubbing bubbles didnt work. Now anything I put into my dryer turns blue. Im still waiting on them to replace my dryer or something. Now im out of clothing, dryer and money because I need to go to a laundry mat.

Date of experience: April 11, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We apologize for the issues you've encountered with the items you received.

We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.

If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

From the business

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patpat.com
Mountain View, CA, United States
+3376