I was pleasantly surprised in how wonderful everyone was at this location! Seriously, wonderful people and made the entire process easy and stress free! I had an appt at 8am. I was OUT by 8:50am. Every person smiled and genuinely, had pleasant all over them! Go HERE!
Thanks Hudson st for making my experience a great one. I appreciate good service.
The government needs to take this website down. It is purposely misleading, made to appear like a government website and leads people to think they are paying for their passport. IT'S A SCAM! Passport USA is criminal and needs to be prosecuted as such.
This is the first time I've been so in a hurry that I didn't realize I was getting TOTALLY SCAMMED for money. Very frustrating to now realize I was not on the government website and paid this company $38 for absolutely nothing. I thought I was paying to submit an online application but there is no online process. Just go to: https://travel.state.gov/content/passports and save yourself.
So pissed, I didn't catch this:-(
You are not told there is a fee until you submit info. You legitimately think you are filling in the Dept. of State form. This is a criminal act at best. Shame on them for scamming, shame on me for not realizing it soon enough.
I was fooled by the. ORG when I should've known I should be on a. GOV url. This site is a scam charging for documents that you can access for free on the legit site. Thankfully Chase immediately cancelled the charge but unfortunately my CC had to be cancelled and I have to have new ones issued. Lesson learned but I feel like a schmuck!
Filled out the forms with lots of personal information including my SSN and paid the $38.00 processing fee. When I took the forms to the Post Office I was told this website is a scam. I called my bank and asked them to block the charge on my CC, then I called the phone number on the email I received from the crooks. I was told they would refund my money and delete my account. They claim they do have access to anything I filled out on the forms (I don't believe them). When you do a passport form search on Google this is the this is the first thing that comes up, and it appears to be a official Government web site. I believe they must be paying Google to list there site first ahead of the real Government site. Google needs to block this fraudulent site!
Paid these scammers $99 and all my info. When they were going to submit my info they said I owed another $110. Totally upset with the fine print and No Refund according to their fine print.So I'm out $99. I will not continue process with them. Principle of the matter. DONT USE THESE CHEATERS.
Once you type something in, its there forever. They will not allow you to edit it once you go to the next page. It won't let you look at your report to erase your information. They say you can delete it, but I doubt that happens because you should be able to go back and edit... no way will it let you edit. They are afraid you will erase the info. I did not pay for anything because i knew it was a scam as soon as I saw you had to pay for the application... it was then that i realized I was not at the post office website that I typed in to google... and then I had given all my personal information that they would not allow to be erased! GRRRRR.
Very misleading Comp. Just bc it say USA doesn't meant is gov. Charge $59 for free forms from gov...
Watch out they are not the US Passport Agency. I was taken and am so mad at myself. I don't believe they will refund my money.
Total bull$#*! that you pay these huge fees ($68), for access to FREE documents that you could have printed yourself. It wasn't until I received the receipt for aforementioned fees that you see the disclaimer at the bottom that states they are not affiliated with ANY government agency. My husband and I each still had to pay the $110, plus $35 for my husband's form to be processed. I will be reporting to BBB.
These people at easypassportusa are scammers that cannot issue a passport they will just steal your money and your identity. Go to the US Post Office and obtain your passport. There is no better way. These rip offs at easypassportusa should be arrested and put into jail where they can do no more damage and break no more laws.
www.easypassportusa.com are a bunch of low life thieves.
DO NOT DO BUSINESS WITH THESE PEOPLE!
They don't stamp when u go out of USA...but they expect you to buy a book for $ 160 wasting paper(trees)...so disappointed in our government
What a scam. Charged me 64 dollars to use their application then got a letter from the US passport center that I owe them 140.00. Can't believe these people get away with this.
Like all these other people who posted here, I can't believe I fell for this dirty scam too. Thanks google! This form is free on the government website.
I thought I was paying my mom's application fee, but it was nothing.
You'll be paying $38.00 for 2 pages of paper you could get from anywhere free.
This is a total scam!
Very misleading. You think you are renewing your passport online only to pay $38.00 for a form you can get at the post office for free! So mad. Caveat emptor!
Somehow I slipped from PA Real ID for my auto registration into PassportUSA. NOW I JUST GOT MY FIRST UNAUTHORIZED PURCHASE ON MY CREDIT CARD THAT THEY HAVE. They are evil people in the Philippines stealing information from US citizens! Thank goodness my bank caught it. I have ID Theft Protection as a benefit with my job. THESE ARE EVIL PEOPLE IN THE PHILIPPINES! DO NOT USE THEM!
A scam that does not divulge the service they offer which is stenographic. To pay $38 for filling out an application is more pain than gain. I thought it was an official US State department web site.
Found out from USPO when I applied for passport that this was a scam. Had to stop card payment and pray my into was not compromised. This should be illegal!
Overview
Passport-USA has a rating of 1.4 stars from 171 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Passport-USA most frequently mention post office, credit card and state gov. Passport-USA ranks 36th among Passports sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members